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    Centrally Controlled Local Backup System Options

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    • DustinB3403D
      DustinB3403
      last edited by

      I think the biggest issue you're attempting to address @scottalanmiller is to have some hundreds or thousands of clients reach out to something on Vultr for example, and having whatever that is reach back into each of those disperse networks and write things to something on premise.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        As an MSP I would think you would feel much better about having standalone systems for each of your clients, this way there is 0 risk of one massive failure domain affecting every one of your clients.

        Potentially ransomware'ing all of them in one full swoop.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          Like with this MSP who we discussed ad nauseum

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          • DustinB3403D
            DustinB3403
            last edited by

            Is NTG wanting to be the next PROtek support, because this is what it sounds like you're looking to do @scottalanmiller !

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @DustinB3403
              last edited by

              @DustinB3403 said in Centrally Controlled Local Backup System Options:

              I think the biggest issue you're attempting to address @scottalanmiller is to have some hundreds or thousands of clients reach out to something on Vultr for example, and having whatever that is reach back into each of those disperse networks and write things to something on premise.

              Like I say, though, same as every major backup mechanism. They all do this. All. This is actually way, way safer because only status, not data, is being moved outside of the network. All of the ones that I can find do this PLUS move data from onsite to offsite, too.

              So like a bazillion times safer only doing local data without any remote from a security perspective.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Centrally Controlled Local Backup System Options:

                As an MSP I would think you would feel much better about having standalone systems for each of your clients, this way there is 0 risk of one massive failure domain affecting every one of your clients.

                Potentially ransomware'ing all of them in one full swoop.

                That's similar to the logic that you'd have separate backups for every desktop, rather than a central backup system for all desktops. Sounds good, but it's not affordable. Clients won't pay for that kind of high touch service. It would be great, because as an MSP you make a fortune for things like that. 15-30 minutes of "logging in to look at your backups" every morning, for every client, adds up quickly.

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                • scottalanmillerS
                  scottalanmiller @DustinB3403
                  last edited by

                  @DustinB3403 said in Centrally Controlled Local Backup System Options:

                  Is NTG wanting to be the next PROtek support, because this is what it sounds like you're looking to do @scottalanmiller !

                  You seem to be missing that every backup vendor on the planet pretty much does this, but way riskier. The entire market. All of it.

                  And it's not for NTG.

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                  • DustinB3403D
                    DustinB3403 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Centrally Controlled Local Backup System Options:

                    All of the ones that I can find do this PLUS move data from onsite to offsite, too.

                    The issue is the tool you mentioned to me offline, requires that the data reach the server, and is then written to whatever storage is locally mapped.

                    So the data has to stream out to the VPS, and then back in to whatever storage.

                    Where as the simple and "cost-effective" system would be to just have each of this separate systems send in an email once a day or week as the backups finish so you as an MSP can manage it.

                    It keeps the data local ( a critical key for any customer ) as "Backups always need to be local, for any business. Cloud backups are almost always a fallback scenario".

                    scottalanmillerS 4 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @DustinB3403
                      last edited by

                      @DustinB3403 said in Centrally Controlled Local Backup System Options:

                      The issue is the tool you mentioned to me offline, requires that the data reach the server, and is then written to whatever storage is locally mapped.

                      Right, which is why that's only mentioned as "not an option." The need is for that not to happen, hence why there is a thread on this, not on that.

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                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Centrally Controlled Local Backup System Options:

                        So the data has to stream out to the VPS, and then back in to whatever storage.

                        Right, in the scenario opposite of the one being discussed here. That's the "not an option scenario", instead of the "scenario I'm asking about".

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @DustinB3403
                          last edited by

                          @DustinB3403 said in Centrally Controlled Local Backup System Options:

                          Where as the simple and "cost-effective" system would be to just have each of this separate systems send in an email once a day or week as the backups finish so you as an MSP can manage it.

                          No, emailing status is never a viable option. Because it's when an email "doesn't happen", ergo no notification, is when something is wrong. So that's never okay in production. Might be okay when monitoring a single system, but not hundreds.

                          No, a central console is the only logical and effective scenario. Exactly what I asked about. That's why I asked specifically about products that do the sensible thing as any that send data out or do email or lack a central console simply don't work.

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                          • scottalanmillerS
                            scottalanmiller @DustinB3403
                            last edited by

                            @DustinB3403 said in Centrally Controlled Local Backup System Options:

                            It keeps the data local ( a critical key for any customer ) as "Backups always need to be local, for any business. Cloud backups are almost always a fallback scenario".

                            Right, but so does the thing I asked about. Except my ask meets the need rather than simply not addressing the problem.

                            Your solution is the same as saying "ignore the problem and don't address it", even when what it takes to address it well is practically nothing.

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                            • DustinB3403D
                              DustinB3403 @scottalanmiller
                              last edited by

                              @scottalanmiller said in Centrally Controlled Local Backup System Options:

                              @DustinB3403 said in Centrally Controlled Local Backup System Options:

                              So the data has to stream out to the VPS, and then back in to whatever storage.

                              Right, in the scenario opposite of the one being discussed here. That's the "not an option scenario", instead of the "scenario I'm asking about".

                              So you're asking what MSP central backup options exist (and are FOSS)?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in Centrally Controlled Local Backup System Options:

                                So you're asking what MSP central backup options exist (and are FOSS)?

                                No, to repeat the original question...

                                I'm asking if a central management or non-central backups exists, in any form.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Centrally Controlled Local Backup System Options:

                                  non-central backups exists

                                  UrBackup!

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    The only way that UrBackup is non-central is that it's Non-Central to the MSP. It's "global" for the customer as it's just another managed service (be it from internal IT or an MSP such as NTG).

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Obsolesce
                                      last edited by

                                      @Obsolesce said in Centrally Controlled Local Backup System Options:

                                      I've never come across that specific need to require locally attached USB disks in with the backup solution's DB.

                                      Doens't need to be in the DB. You can know if a backup is scheduled, happened, or was successful without sending details about it outside of the network. Doing so would be okay, but it's not needed to control the backups.

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                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Centrally Controlled Local Backup System Options:

                                        @scottalanmiller said in Centrally Controlled Local Backup System Options:

                                        non-central backups exists

                                        UrBackup!

                                        But not with local backups, so don't bring it up as obviously it can't be part of this conversation.

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Centrally Controlled Local Backup System Options:

                                          @DustinB3403 said in Centrally Controlled Local Backup System Options:

                                          @scottalanmiller said in Centrally Controlled Local Backup System Options:

                                          non-central backups exists

                                          UrBackup!

                                          But not with local backups, so don't bring it up as obviously it can't be part of this conversation.

                                          Local to the customers site I assume you mean. Which the real question is, can a solution like UrBackup write to something on premise at multiple "client" site.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @DustinB3403 said in Centrally Controlled Local Backup System Options:

                                            The only way that UrBackup is non-central is that it's Non-Central to the MSP. It's "global" for the customer as it's just another managed service (be it from internal IT or an MSP such as NTG).

                                            UrBackup can be central if the data is also central, or have local data if the solution is local. So it can meet either requirement, but never both at once.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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