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    Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005

    IT Discussion
    windows server 2012 windows windows server windows server 2012 essentials remote web access rds
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    • OsvaldoO
      Osvaldo
      last edited by scottalanmiller

      Got this error setting Remote Web Acess on Windows Server 2012 with RDW for a user (The "user" on client computer "192.168.0.31", met connection authorization policy and resource authorization policy requirements, but could not connect to resource "computer name". Connection protocol used: "HTTP". The following error occurred: "23005"). does anybody knows something about this kind of error?

      Don't know if this is related, but this seems to have started after the computers in the clinic in question were updated from Windows 7 to Windows 10. Seem likely that this is the issue.

      The Remote Web Access system is used to access physical desktops, not a central RDS server.

      dafyreD PhlipElderP 2 Replies Last reply Reply Quote 1
      • dafyreD
        dafyre @Osvaldo
        last edited by

        @Osvaldo said in RD not connecting and RD services showing error 23005:

        Got this error setting RD for a user (The "user" on client computer "192.168.0.31", met connection authorization policy and resource authorization policy requirements, but could not connect to resource "computer name". Connection protocol used: "HTTP". The following error occurred: "23005"). does anybody knows something about this kind of error?

        Check and make sure the Server they are connected to has the RDS Service running.

        Also, temporarily disable the Connection Authorization Policy (or set it to allow all traffic) to test and make sure that is not the cause of the problems either. I've seen that happen a time or two when the server they were connecting to was not in the Allowed list.

        1 Reply Last reply Reply Quote 0
        • OsvaldoO
          Osvaldo
          last edited by Osvaldo

          Hi Dafyre, thank you for your help, I restarted the service and (disable/enable) policy and still the same error, thanks.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Does the user workstations have their firewall turn on, and if so are the appropriate exceptions made?

            Are you able to rdp into this server from another workstation?

            OsvaldoO 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              The machines that are trying to be accessed are not listed in RWA. They don't show up in the list of available machines, or the list to add.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Checked AD and the computers are in the right group.

                1 Reply Last reply Reply Quote 0
                • OsvaldoO
                  Osvaldo @DustinB3403
                  last edited by Osvaldo

                  @DustinB3403, The machines firewalls are on and the exceptions are made (for RD) I was able to Remote to the workstations from the server. I mean the main issue is that after updating all workstations to win10 they are not showing in the RDW.

                  1 Reply Last reply Reply Quote 0
                  • PhlipElderP
                    PhlipElder @Osvaldo
                    last edited by

                    @Osvaldo said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                    Got this error setting Remote Web Acess on Windows Server 2012 with RDW for a user (The "user" on client computer "192.168.0.31", met connection authorization policy and resource authorization policy requirements, but could not connect to resource "computer name". Connection protocol used: "HTTP". The following error occurred: "23005"). does anybody knows something about this kind of error?

                    Don't know if this is related, but this seems to have started after the computers in the clinic in question were updated from Windows 7 to Windows 10. Seem likely that this is the issue.

                    The Remote Web Access system is used to access physical desktops, not a central RDS server.

                    Make sure the Group Policy managing the Windows Firewall is set to allow all Remote Desktop inbound rule sets that are available.

                    Make sure the Group Policy Central Store on the DC(s) has been updated with the most recent PolicyDefinition folders and files.

                    Make sure the firewall is left on with logging set to ENABLED so that troubleshooting the firewall is a one step deal of looking at the log for the word DROP.

                    I'm thinking RDP TCP/UDP is being dropped at the endpoint.

                    OsvaldoO 1 Reply Last reply Reply Quote 1
                    • OsvaldoO
                      Osvaldo @PhlipElder
                      last edited by

                      Hi @PhlipElder, thank you for your suggestion, I was able to RD from the server, and the firewall GPs are set to open, still having same issue. The server has windows essentials too.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                        Windows 10 cannot be used with Server 2012.

                        dbeatoD 1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @scottalanmiller
                          last edited by

                          @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                          https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                          Windows 10 cannot be used with Server 2012.

                          What do you mean? VDI or what?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @dbeato
                            last edited by

                            @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                            @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                            https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                            Windows 10 cannot be used with Server 2012.

                            What do you mean? VDI or what?

                            VDI access is the same as non-VDI access. The limits of one have to reflect on the other as it is the connection over the network that doesn't work. Right?

                            dbeatoD 1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato @scottalanmiller
                              last edited by

                              @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                              @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                              @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                              https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                              Windows 10 cannot be used with Server 2012.

                              What do you mean? VDI or what?

                              VDI access is the same as non-VDI access. The limits of one have to reflect on the other as it is the connection over the network that doesn't work. Right?

                              I understand that but I have still RDS with Server 2008 R2, 2012 and one available and can connect via Windows 10 to Windows 10 Computers behind the RDS while they are non-VDI. Maybe @Osvaldo can clarify but he said Physical Desktops.

                              scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                                Windows 10 cannot be used with Server 2012.

                                What do you mean? VDI or what?

                                VDI access is the same as non-VDI access. The limits of one have to reflect on the other as it is the connection over the network that doesn't work. Right?

                                I understand that but I have still RDS with Server 2008 R2, 2012 and one available and can connect via Windows 10 to Windows 10 Computers behind the RDS while they are non-VDI. Maybe @Osvaldo can clarify but he said Physical Desktops.

                                These are physical, but RDS literally cannot tell VDI from non-VDI. The two are identical on the network in every way.

                                dbeatoD 1 Reply Last reply Reply Quote 0
                                • dbeatoD
                                  dbeato @scottalanmiller
                                  last edited by

                                  @scottalanmiller yes, they do. I mean try it.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @dbeato
                                    last edited by

                                    @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                    @scottalanmiller yes, they do. I mean try it.

                                    Try what? Not sure what you mean?

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                      @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                      @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                      @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                      https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                                      Windows 10 cannot be used with Server 2012.

                                      What do you mean? VDI or what?

                                      VDI access is the same as non-VDI access. The limits of one have to reflect on the other as it is the connection over the network that doesn't work. Right?

                                      I understand that but I have still RDS with Server 2008 R2, 2012 and one available and can connect via Windows 10 to Windows 10 Computers behind the RDS while they are non-VDI. Maybe @Osvaldo can clarify but he said Physical Desktops.

                                      You have Windows 2012 (not R2) RDS acting as a front end proxy to Windows 10 that is working?

                                      dbeatoD 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        The issue that we have, Windows 10 resources will not even show up in RDS (RDW) at all. It won't even show them.

                                        dbeatoD 1 Reply Last reply Reply Quote 0
                                        • dbeatoD
                                          dbeato @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                          @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                          @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                          @dbeato said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                          @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                          https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-supported-config

                                          Windows 10 cannot be used with Server 2012.

                                          What do you mean? VDI or what?

                                          VDI access is the same as non-VDI access. The limits of one have to reflect on the other as it is the connection over the network that doesn't work. Right?

                                          I understand that but I have still RDS with Server 2008 R2, 2012 and one available and can connect via Windows 10 to Windows 10 Computers behind the RDS while they are non-VDI. Maybe @Osvaldo can clarify but he said Physical Desktops.

                                          You have Windows 2012 (not R2) RDS acting as a front end proxy to Windows 10 that is working?

                                          Yes and Server 2008 R2 as well.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • dbeatoD
                                            dbeato @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Windows Server 2012 Remote Web Access not connecting and RDS services showing error 23005:

                                            The issue that we have, Windows 10 resources will not even show up in RDS (RDW) at all. It won't even show them.

                                            That I understand.

                                            1 Reply Last reply Reply Quote 0
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