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    Laptop trying to factory reset itself

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in Laptop trying to factory reset itself:

      @kamidon said in Laptop trying to factory reset itself:

      I doubt it...
      This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
      Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

      oh - Windows insider - that would be a good possibility.

      not likely, old laptop from years before she was in IT and she doesn't do Windows stuff.

      1 Reply Last reply Reply Quote 0
      • kamidonK
        kamidon
        last edited by

        Maybe F11 is sticking? Lol

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Maybe it's Windows?

          1 Reply Last reply Reply Quote 2
          • WLS-ITGuyW
            WLS-ITGuy
            last edited by

            This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

            kamidonK WLS-ITGuyW 2 Replies Last reply Reply Quote 0
            • kamidonK
              kamidon @WLS-ITGuy
              last edited by

              @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
              So hold the power button down for 10 seconds, unplug and take the battery out.

              Put the battery back in, plug in the power, and turn it back on.
              Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @WLS-ITGuy
                last edited by

                @WLS-ITGuy said in Laptop trying to factory reset itself:

                This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

                No keyboard prompt after the above finished.

                1 Reply Last reply Reply Quote 0
                • WLS-ITGuyW
                  WLS-ITGuy @kamidon
                  last edited by

                  @kamidon said in Laptop trying to factory reset itself:

                  @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
                  So hold the power button down for 10 seconds, unplug and take the battery out.

                  Put the battery back in, plug in the power, and turn it back on.
                  Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

                  Sorry - I was posting that I was doing the 1903 upgrade as I thought the OP posted that he had just done that.

                  kamidonK 1 Reply Last reply Reply Quote 0
                  • kamidonK
                    kamidon @WLS-ITGuy
                    last edited by

                    @WLS-ITGuy I'm so confused lmao!

                    I think I got it though, so it's not factory resetting itself, it's just stalling on the 1903 screen?
                    Or is the installation of 1903 just a step in troubleshooting?

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Yeah, the 1903 update seems the most likely culprit.

                      1 Reply Last reply Reply Quote 0
                      • maryM
                        mary
                        last edited by

                        It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                        kamidonK S 2 Replies Last reply Reply Quote 2
                        • kamidonK
                          kamidon @mary
                          last edited by

                          @mary said in Laptop trying to factory reset itself:

                          It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                          Windows: "But muh vidya games!"

                          maryM scottalanmillerS 2 Replies Last reply Reply Quote 1
                          • S
                            scotth @mary
                            last edited by scotth

                            @mary I've had 3 updates give me grief. In the repair utility, I went to the commandline and ran a chkdsk (insert driver letter here): /r once I verified on which drive the OS was located in the repair utility. It seemed to work. After, I ran DISM and sfc

                            1 Reply Last reply Reply Quote 2
                            • maryM
                              mary @kamidon
                              last edited by

                              @kamidon right! Seriously though, I'm running sfc/scannow to see if it will show anything

                              S kamidonK 2 Replies Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @kamidon
                                last edited by

                                @kamidon said in Laptop trying to factory reset itself:

                                @mary said in Laptop trying to factory reset itself:

                                It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                Windows: "But muh vidya games!"

                                Linux: Proton B!tch3s!!!

                                kamidonK 1 Reply Last reply Reply Quote 3
                                • S
                                  scotth @mary
                                  last edited by

                                  @mary I had to chkdsk before I could get it to settle down. Not sure why.

                                  1 Reply Last reply Reply Quote 0
                                  • kamidonK
                                    kamidon @mary
                                    last edited by

                                    @mary said in Laptop trying to factory reset itself:

                                    @kamidon right! Seriously though, I'm running sfc/scannow to see if it will show anything

                                    That and what Scotth said as well. dism /online /cleanup-image /restorehealth and Chkdsk /r
                                    Best to do Chkdsk last...that one is always risky...Roll the die one way and it'll slaughter your OS and then of course sometimes it'll fix your issue.
                                    Don't recall if DISM has ever fixed anything for me, but it's worth trying.

                                    1 Reply Last reply Reply Quote 0
                                    • kamidonK
                                      kamidon @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Laptop trying to factory reset itself:

                                      @kamidon said in Laptop trying to factory reset itself:

                                      @mary said in Laptop trying to factory reset itself:

                                      It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                      Windows: "But muh vidya games!"

                                      Linux: Proton B!tch3s!!!

                                      Apparently I'm behind the times.
                                      So I take it this Proton replaced Wine?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @kamidon
                                        last edited by

                                        @kamidon said in Laptop trying to factory reset itself:

                                        @scottalanmiller said in Laptop trying to factory reset itself:

                                        @kamidon said in Laptop trying to factory reset itself:

                                        @mary said in Laptop trying to factory reset itself:

                                        It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                        Windows: "But muh vidya games!"

                                        Linux: Proton B!tch3s!!!

                                        Apparently I'm behind the times.
                                        So I take it this Proton replaced Wine?

                                        Got announced like a year ago almost. Steam was fed up with microsoft and dedicated some crazy amount of resources to write compatibility layers for things like DirectX that were always the "lock in" of Windows. Proton is doing some amazing stuff.

                                        I've got games running on it already.

                                        kamidonK 1 Reply Last reply Reply Quote 1
                                        • kamidonK
                                          kamidon @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Laptop trying to factory reset itself:

                                          @kamidon said in Laptop trying to factory reset itself:

                                          @scottalanmiller said in Laptop trying to factory reset itself:

                                          @kamidon said in Laptop trying to factory reset itself:

                                          @mary said in Laptop trying to factory reset itself:

                                          It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                          Windows: "But muh vidya games!"

                                          Linux: Proton B!tch3s!!!

                                          Apparently I'm behind the times.
                                          So I take it this Proton replaced Wine?

                                          Got announced like a year ago almost. Steam was fed up with microsoft and dedicated some crazy amount of resources to write compatibility layers for things like DirectX that were always the "lock in" of Windows. Proton is doing some amazing stuff.

                                          I've got games running on it already.

                                          Heh, well there's something for me to focus on! :face_with_stuck-out_tongue:

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            scotth
                                            last edited by

                                            Here's another thing that helps sort out the issues. This command examines the cbs.log and dumps the results in a text file.

                                            findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

                                            Google the entries and address the issues one at a time.

                                            1 Reply Last reply Reply Quote 2
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