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    fwconsole creating many emails through our Barracuda mail filter

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    freepbx 14 sangoma freepbx
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    • WLS-ITGuyW
      WLS-ITGuy
      last edited by

      This is what shows up in the barracuda queue:

      alt text

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato
        last edited by

        Check this
        https://issues.freepbx.org/browse/FREEPBX-11275
        On your cronjob do you have the following at the end of it?

        > /dev/null 2>&1
        
        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy @dbeato
          last edited by

          @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

          Check this
          https://issues.freepbx.org/browse/FREEPBX-11275
          On your cronjob do you have the following at the end of it?

          > /dev/null 2>&1
          

          Full cron list:

          * * * * * [ -x /var/www/html/admin/modules/dashboard/scheduler.php ] && /var/www/html/admin/modules/dashboard/scheduler.php > /dev/null 2>&1
          */1 * * * * /var/lib/asterisk/bin/pagepro-scheduler.php 2>&1 >/dev/null
          47 3 * * * /usr/sbin/fwconsole certificates --updateall -q 2>&1 >/dev/null
          */15 * * * * [ -e /etc/asterisk/firewall.enabled ] && touch /var/spool/asterisk/incron/firewall.firewall
          @daily  [ -e /var/www/html/admin/modules/sysadmin/bin/check_portal.php ] && /var/www/html/admin/modules/sysadmin/bin/check_portal.php >/dev/null 2>&1
          @daily  [ -x /var/lib/asterisk/agi-bin/ddns_client.php ] && /var/lib/asterisk/agi-bin/ddns_client.php >/dev/null 2>&1
          51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q
          * * * * * [ -x /var/lib/asterisk/bin/schedtc.php ] && /var/lib/asterisk/bin/schedtc.php
          @hourly  [ -x /var/lib/asterisk/bin/storage.php ] && /var/lib/asterisk/bin/storage.php >/dev/null 2>&1
          @daily /usr/local/sbin/fwconsole pms mk_dirty > /dev/null 2>&1
          * * * * * /usr/local/sbin/fwconsole pms wu_alert > /dev/null 2>&1
          * * * * * /usr/local/sbin/fwconsole queuestats --syncall >> /tmp/reader.log 2>&1
          30 22 * * * /usr/local/sbin/fwconsole recordingreports -s -c -q > /dev/null 2>&1
          0 0 1 * * php /var/lib/asterisk/agi-bin/backuprecordings.php  > /dev/null 2>&1
          @daily [ -x /var/lib/asterisk/bin/freepbx_sipstation_check ] && /var/lib/asterisk/bin/freepbx_sipstation_check 2>&1 > /dev/null
          * * * * * php /var/lib/asterisk/bin/vqplus_generate_periodical_events.php > /dev/null 2>&1
          @daily  [ -x /var/lib/asterisk/agi-bin/update_license.php ] && /var/lib/asterisk/agi-bin/update_license.php --delay
          12 5 * * * [ -e /usr/local/sbin/fwconsole ] && /usr/local/sbin/fwconsole ma listonline --sendemail -q > /dev/null 2>&1
          
          dbeatoD 1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @WLS-ITGuy
            last edited by

            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

            51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

            so change this line to, that way it doesn't send an email.

            51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
            • WLS-ITGuyW
              WLS-ITGuy @dbeato
              last edited by

              @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

              51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

              so change this line to, that way it doesn't send an email.

              51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
              

              Done. We'll see what happens in an hour 🙂

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                Or, put the symlink back as the bug report stated.

                1 Reply Last reply Reply Quote 2
                • WLS-ITGuyW
                  WLS-ITGuy
                  last edited by

                  Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                  dbeatoD JaredBuschJ 2 Replies Last reply Reply Quote 1
                  • dbeatoD
                    dbeato @WLS-ITGuy
                    last edited by

                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                    Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                    Awesome!

                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @dbeato
                      last edited by

                      @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                      @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                      Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                      Awesome!

                      Thanks! I tried finding something online but your Google-fu is better than mine.

                      I am a little disappointed in Sangoma support though.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @WLS-ITGuy
                        last edited by JaredBusch

                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                        Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                        But it is also not correctly running the task that the cron job should be running.

                        That was the point of the error message.

                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                        • WLS-ITGuyW
                          WLS-ITGuy @JaredBusch
                          last edited by

                          @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                          Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                          But it is also not correctly running the task that the cron job should be running.

                          That was the point of the error message.

                          Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @WLS-ITGuy
                            last edited by

                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                            @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                            Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                            But it is also not correctly running the task that the cron job should be running.

                            That was the point of the error message.

                            Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                            The odd thing here would be what happened to the links in the first place.

                            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                            • WLS-ITGuyW
                              WLS-ITGuy @JaredBusch
                              last edited by

                              @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                              @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                              Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                              But it is also not correctly running the task that the cron job should be running.

                              That was the point of the error message.

                              Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                              The odd thing here would be what happened to the links in the first place.

                              Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                              So to do this the right way I do what exactly?

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @WLS-ITGuy
                                last edited by

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                But it is also not correctly running the task that the cron job should be running.

                                That was the point of the error message.

                                Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                The odd thing here would be what happened to the links in the first place.

                                Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                So to do this the right way I do what exactly?

                                I'm not the happiest with their support team. I recently opened two tickets that they completely did not understand. Finally a dev is on it and things are being worked out.

                                Their dev's are solid. Support, less so.

                                WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                • WLS-ITGuyW
                                  WLS-ITGuy @JaredBusch
                                  last edited by

                                  @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                  But it is also not correctly running the task that the cron job should be running.

                                  That was the point of the error message.

                                  Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                  The odd thing here would be what happened to the links in the first place.

                                  Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                  So to do this the right way I do what exactly?

                                  I'm not the happiest with their support team. I recently opened two tickets that they completely did not understand. Finally a dev is on it and things are being worked out.

                                  Their dev's are solid. Support, less so.

                                  Matt and Robert have been stellar when you can actually get them. The tier setup has changed since Sangoma took over and it takes FOREVER to get elevated to one of those guys.

                                  1 Reply Last reply Reply Quote 0
                                  • WLS-ITGuyW
                                    WLS-ITGuy
                                    last edited by

                                    Just ran updates in FreePBX and now the queue buildup is back. Guess I'll have to fix it the right way 😞

                                    dbeatoD 1 Reply Last reply Reply Quote 1
                                    • dbeatoD
                                      dbeato @WLS-ITGuy
                                      last edited by

                                      @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                      Just ran updates in FreePBX and now the queue buildup is back. Guess I'll have to fix it the right way

                                      Enjoy!

                                      1 Reply Last reply Reply Quote 0
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