Another FreePBX Sangoma Query . . .
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@JaredBusch said in Another FreePBX Sangoma Query . . .:
@JasonMinard said in Another FreePBX Sangoma Query . . .:
being using Yealink and Sangoma with a couple of years now.
Blatantly not as you have no idea how parking actually works on FreePBX.
In his defense I've been using Yealink phones since 2014 and FreePBX since Elastix hasn't been viable, and I had no clue the BLF DSS keys would also blind transfer. I knew you could transfer directly to ext 72, for example, but I never tried the other way :man_shrugging_light_skin_tone:
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@JaredBusch You know what - I didn't come to this forum to be treated in this disrespectful manner. You have no idea what I know and don't know, Jared, and I never addressed you in such a disrespectful manner.
Equally, you responded to Dashrender in a similar disrespectful manner. The idea of a forum is that you can ask a question and, even, give a reply without being disrespected!
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@JasonMinard welcome to "the Jared experience."
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@JasonMinard said in Another FreePBX Sangoma Query . . .:
You have no idea what I know and don't know,
No, I do not. But you clearly do not know the basics of how parking works on FreePBX. My statement was the unvarnished truth based on your words.
Could be my fault. I guess I misinterpreted
being using Yealink and Sangoma with a couple of years nowto mean that you have been administrating these instead of simply using them. -
@JasonMinard said in Another FreePBX Sangoma Query . . .:
Equally, you responded to Dashrender in a similar disrespectful manner.
@Dashrender sidelined the response with incorrect information based on his desires for something not "built in" to Asterisk the way he wants it.
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@JasonMinard said in Another FreePBX Sangoma Query . . .:
The idea of a forum is that you can ask a question and, even, give a reply without being disrespected!
Meh, I didn't even swear at you yet.
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We currently do call parking on the Freepbx / Yealink by selecting "Call Parking" instead of BLF and then specifying the park slot number as the value, in the name call it "Park 1" etc.
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Working perfectly! Once I excluded 70. Thanks everybody.
No need to treat anybody like you have Jared - childish! We are here to help each other - nothing gained by disrespecting each other! Just makes people afraid to ask question then.
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@JasonMinard said in Another FreePBX Sangoma Query . . .:
Once I excluded 70.
70 would be the park command. slots would start at 71. However it can be changed. On our it starts at 9000 as we have way too many extensions.
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@360col said in Another FreePBX Sangoma Query . . .:
@JasonMinard said in Another FreePBX Sangoma Query . . .:
Once I excluded 70.
70 would be the park command. slots would start at 71. However it can be changed. On our it starts at 9000 as we have way too many extensions.
What @Dashrender wants is to park a call on a person’s extension. Because that is how Mitel does it. He refuses to entertain retraining users to use general parking.
My solution for him was to crest a huge ass parking system. If his extensions are 3 digits, then create parking lot 7000 with 999 slots.
Then he has to make a prefix button for everyone labeled park with **7 as a value. People would be able to hit park, dial the extension, and hit send.
Each extension would have a “my park” button that would pick up theit park.
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@JaredBusch said in Another FreePBX Sangoma Query . . .:
@360col said in Another FreePBX Sangoma Query . . .:
@JasonMinard said in Another FreePBX Sangoma Query . . .:
Once I excluded 70.
70 would be the park command. slots would start at 71. However it can be changed. On our it starts at 9000 as we have way too many extensions.
What @Dashrender wants is to park a call on a person’s extension. Because that is how Mitel does it. He refuses to entertain retraining users to use general parking.
My solution for him was to crest a huge ass parking system. If his extensions are 3 digits, then create parking lot 7000 with 999 slots.
Then he has to make a prefix button for everyone labeled park with **7 as a value. People would be able to hit park, dial the extension, and hit send.
Each extension would have a “my park” button that would pick up theit park.
That is exactly how our old Intertel system did it. My users like the new "Park Call" button better, it was a super easy transition, too. This way, if I call somebody's extension to tell them they have a call, they don't need to know what phone I put them on hold from, they just see that "Line 1" is red and they touch it and go. It's far better for us.
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@bnrstnr said in Another FreePBX Sangoma Query . . .:
@JaredBusch said in Another FreePBX Sangoma Query . . .:
@360col said in Another FreePBX Sangoma Query . . .:
@JasonMinard said in Another FreePBX Sangoma Query . . .:
Once I excluded 70.
70 would be the park command. slots would start at 71. However it can be changed. On our it starts at 9000 as we have way too many extensions.
What @Dashrender wants is to park a call on a person’s extension. Because that is how Mitel does it. He refuses to entertain retraining users to use general parking.
My solution for him was to crest a huge ass parking system. If his extensions are 3 digits, then create parking lot 7000 with 999 slots.
Then he has to make a prefix button for everyone labeled park with **7 as a value. People would be able to hit park, dial the extension, and hit send.
Each extension would have a “my park” button that would pick up theit park.
That is exactly how our old Intertel system did it. My users like the new "Park Call" button better, it was a super easy transition, too. This way, if I call somebody's extension to tell them they have a call, they don't need to know what phone I put them on hold from, they just see that "Line 1" is red and they touch it and go. It's far better for us.
On hold from? sure - that's another feature though. Our users want the call 'parked' on the receiver's phone, on hold - all they have to do then is pickup the phone and the call would be there.
though - It's not me who was unwilling to change - it was management/staff pushback.
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@Dashrender said in Another FreePBX Sangoma Query . . .:
all they have to do then is pickup the phone and the call would be there.
Without even hitting a button to take the call off of hold? WTF?
What if I need to call someone else first, before taking the call?
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@Dashrender said in Another FreePBX Sangoma Query . . .:
@bnrstnr said in Another FreePBX Sangoma Query . . .:
@JaredBusch said in Another FreePBX Sangoma Query . . .:
@360col said in Another FreePBX Sangoma Query . . .:
@JasonMinard said in Another FreePBX Sangoma Query . . .:
Once I excluded 70.
70 would be the park command. slots would start at 71. However it can be changed. On our it starts at 9000 as we have way too many extensions.
What @Dashrender wants is to park a call on a person’s extension. Because that is how Mitel does it. He refuses to entertain retraining users to use general parking.
My solution for him was to crest a huge ass parking system. If his extensions are 3 digits, then create parking lot 7000 with 999 slots.
Then he has to make a prefix button for everyone labeled park with **7 as a value. People would be able to hit park, dial the extension, and hit send.
Each extension would have a “my park” button that would pick up theit park.
That is exactly how our old Intertel system did it. My users like the new "Park Call" button better, it was a super easy transition, too. This way, if I call somebody's extension to tell them they have a call, they don't need to know what phone I put them on hold from, they just see that "Line 1" is red and they touch it and go. It's far better for us.
On hold from? sure - that's another feature though. Our users want the call 'parked' on the receiver's phone, on hold - all they have to do then is pickup the phone and the call would be there.
though - It's not me who was unwilling to change - it was management/staff pushback.
What does your Mitel system do when you have one call on hold and want to put a second call on hold, from the same phone?
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@JaredBusch said in Another FreePBX Sangoma Query . . .:
@Dashrender said in Another FreePBX Sangoma Query . . .:
all they have to do then is pickup the phone and the call would be there.
Without even hitting a button to take the call off of hold? WTF?
What if I need to call someone else first, before taking the call?
OK OK OK - they might have to push a button, but that wasn't the point. Again you're reading to much into it JB.
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@Dashrender said in Another FreePBX Sangoma Query . . .:
@JaredBusch said in Another FreePBX Sangoma Query . . .:
@Dashrender said in Another FreePBX Sangoma Query . . .:
all they have to do then is pickup the phone and the call would be there.
Without even hitting a button to take the call off of hold? WTF?
What if I need to call someone else first, before taking the call?
OK OK OK - they might have to push a button, but that wasn't the point. Again you're reading to much into it JB.
No, I am being specific. There is a huge difference inthe two actions.
You can set a button to pick up the parked call simply enough.
