Konica Minolta BizHub C3850 No Printing on Windows 10
-
I would try creating the port manually.
-
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
-
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
-
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
I would try creating the port manually.
We will once we can test again.
-
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
there was no configuration issue - just a weird port 25 issue on that switch port. i.e. we could print to the printer all day long - we could scan via the printer (MFP really) to SMB shares just fine, just couldn't scan via the MFP and send to email - that would sit and time out.
-
Dustin is right here, I always do mine manually and never use an installer. Also check firmware. Make sure you don't have a duplicate IP issue. Download the basic driver from KM and use that when you do the process manually.
-
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Now that's just silly.
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Hahahah, that's silly usually you will get the requirement on the printer and say that it needs to authenticate. My issue is different
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Interesting - never seen that before. But I've never used user auth on a printer before either.
-
@Romo Why is it setup like that?
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
-
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
PIN or LDAP would be my guess.
-
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
-
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
PIN or LDAP would be my guess.
There are many options - but those sound like they require an external source, where the current one appears to only require the printer itself (likely with an add-on package).
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I've had to do this before and it was because the business paid per page, and thus wanted to know if people were printing off things that they shouldn't.
It's just a means of accountability. It John is printing off his kids fundraiser flyers on the company dime. . .
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.
-
@scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.
Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I prevent most users from printing color. We don't prevent or monitor B/W print usage.
-
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.
Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?
We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.
EDIT: The users have the printers mapped for each workstation ~ 80 users total who can print. I also set the printer port as an IP address. I h * a * t * e the wsd mapping. Nothing but trouble
