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    What are you using for Documentation?

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    • wirestyle22W
      wirestyle22 @Carnival Boy
      last edited by

      @carnival-boy said in What are you using for Documentation?:

      What kind and quantity of documentation are you looking at?

      I have to guess an absolute shit ton. I haven't seen the magnitude yet

      1 Reply Last reply Reply Quote 0
      • wirestyle22W
        wirestyle22 @WrCombs
        last edited by wirestyle22

        @wrcombs said in What are you using for Documentation?:

        I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

        I/We don't use any fancy third party software for documentation.

        We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

        WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22
          last edited by

          I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

          KellyK scottalanmillerS 2 Replies Last reply Reply Quote 0
          • KellyK
            Kelly @wirestyle22
            last edited by

            @wirestyle22 said in What are you using for Documentation?:

            I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

            I don't know how Bookstack handles things now, but much of what is stored on Sharepoint is either table based (exportable via Excel), or just HTML. Most. I don't have a SP instance to fiddle with any more, so I can't say definitively.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @wirestyle22
              last edited by

              @wirestyle22 said in What are you using for Documentation?:

              I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

              SP depends. If you use their straight wiki functions, not bad. If you use OneNote, terrible.

              1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22
                last edited by

                I'm trying to stay away from big software packages that do everything in one. I don't want to have to keep something just because we use it for other things. I like separating everything so I can remove what I don't like and keep what I do. I don't know a lot about Sharepoint yet but that is why I am wary.

                1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @wirestyle22
                  last edited by

                  @wirestyle22 said in What are you using for Documentation?:

                  @wrcombs said in What are you using for Documentation?:

                  I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                  I/We don't use any fancy third party software for documentation.

                  We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                  I do write up and document everything so I can learn and help someone else out. these guys just do it and move on...

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @wirestyle22
                    last edited by

                    @wirestyle22 said in What are you using for Documentation?:

                    @wrcombs said in What are you using for Documentation?:

                    I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                    I/We don't use any fancy third party software for documentation.

                    We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                    How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                    wirestyle22W 1 Reply Last reply Reply Quote 1
                    • ObsolesceO
                      Obsolesce
                      last edited by

                      I use WordPress.

                      Here's a demo:
                      https://tgserv.timothygruber.com/wpwiki

                      Here's how to set it up:
                      https://timothygruber.com/web/creating-modern-wiki-wordpress/

                      tonyshowoffT 1 Reply Last reply Reply Quote 0
                      • tonyshowoffT
                        tonyshowoff @Obsolesce
                        last edited by

                        @obsolesce said in What are you using for Documentation?:

                        I use WordPress.

                        0_1538210894575_hes_a_madman_futurama.gif

                        1 Reply Last reply Reply Quote 1
                        • Emad RE
                          Emad R @wirestyle22
                          last edited by

                          @wirestyle22

                          MarkdownViewerPlusPlus.dll

                          1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @scottalanmiller
                            last edited by

                            @scottalanmiller said in What are you using for Documentation?:

                            @wirestyle22 said in What are you using for Documentation?:

                            @wrcombs said in What are you using for Documentation?:

                            I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                            I/We don't use any fancy third party software for documentation.

                            We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                            How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                            Infrastructure team is really networking team

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @wirestyle22
                              last edited by

                              @wirestyle22 said in What are you using for Documentation?:

                              @scottalanmiller said in What are you using for Documentation?:

                              @wirestyle22 said in What are you using for Documentation?:

                              @wrcombs said in What are you using for Documentation?:

                              I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                              I/We don't use any fancy third party software for documentation.

                              We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                              How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                              Infrastructure team is really networking team

                              Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                              wirestyle22W 1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22 @scottalanmiller
                                last edited by

                                @scottalanmiller said in What are you using for Documentation?:

                                @wirestyle22 said in What are you using for Documentation?:

                                @scottalanmiller said in What are you using for Documentation?:

                                @wirestyle22 said in What are you using for Documentation?:

                                @wrcombs said in What are you using for Documentation?:

                                I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                I/We don't use any fancy third party software for documentation.

                                We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                Infrastructure team is really networking team

                                Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @wirestyle22
                                  last edited by

                                  @wirestyle22 said in What are you using for Documentation?:

                                  @scottalanmiller said in What are you using for Documentation?:

                                  @wirestyle22 said in What are you using for Documentation?:

                                  @scottalanmiller said in What are you using for Documentation?:

                                  @wirestyle22 said in What are you using for Documentation?:

                                  @wrcombs said in What are you using for Documentation?:

                                  I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                  I/We don't use any fancy third party software for documentation.

                                  We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                  How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                  Infrastructure team is really networking team

                                  Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                  Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                  You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                  wirestyle22W DashrenderD 2 Replies Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22 @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in What are you using for Documentation?:

                                    @wirestyle22 said in What are you using for Documentation?:

                                    @scottalanmiller said in What are you using for Documentation?:

                                    @wirestyle22 said in What are you using for Documentation?:

                                    @scottalanmiller said in What are you using for Documentation?:

                                    @wirestyle22 said in What are you using for Documentation?:

                                    @wrcombs said in What are you using for Documentation?:

                                    I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                    I/We don't use any fancy third party software for documentation.

                                    We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                    How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                    Infrastructure team is really networking team

                                    Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                    Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                    You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                    Yeah

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in What are you using for Documentation?:

                                      @wirestyle22 said in What are you using for Documentation?:

                                      @scottalanmiller said in What are you using for Documentation?:

                                      @wirestyle22 said in What are you using for Documentation?:

                                      @scottalanmiller said in What are you using for Documentation?:

                                      @wirestyle22 said in What are you using for Documentation?:

                                      @wrcombs said in What are you using for Documentation?:

                                      I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                      I/We don't use any fancy third party software for documentation.

                                      We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                      How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                      Infrastructure team is really networking team

                                      Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                      Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                      You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                      What jobs are in that other infrastructure department you're talking about?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in What are you using for Documentation?:

                                        @scottalanmiller said in What are you using for Documentation?:

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @scottalanmiller said in What are you using for Documentation?:

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @scottalanmiller said in What are you using for Documentation?:

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @wrcombs said in What are you using for Documentation?:

                                        I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                        I/We don't use any fancy third party software for documentation.

                                        We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                        How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                        Infrastructure team is really networking team

                                        Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                        Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                        You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                        What jobs are in that other infrastructure department you're talking about?

                                        System Admin, System Engineering, DevOps, App Support, DBA

                                        wirestyle22W 1 Reply Last reply Reply Quote 1
                                        • wirestyle22W
                                          wirestyle22 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @dashrender said in What are you using for Documentation?:

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @wrcombs said in What are you using for Documentation?:

                                          I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                          I/We don't use any fancy third party software for documentation.

                                          We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                          How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                          Infrastructure team is really networking team

                                          Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                          Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                          You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                          What jobs are in that other infrastructure department you're talking about?

                                          System Admin, System Engineering, DevOps, App Support, DBA

                                          Basically this

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