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    How to config DSS keys on Yealink handsets from FreePBX

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    yealink freepbx voip telephony
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    • 3
      360col
      last edited by scottalanmiller

      I'm new to FreePBX and need to mass program some DSS Keys on the yealink that are attached to a custom FreePBX instance (provided by someone else).

      Where do I find the settings to set individual DSS key for the Yealink on a per extension basis?

      Google and searching here did not come up with anything useful for me. Maybe I'm using the wrong phrase.

      Thanks.

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      • S
        scottalanmiller
        last edited by

        I can only imagine that that requires the Extension Pro module to be purchased.

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        • J
          JaredBusch @scottalanmiller
          last edited by

          @scottalanmiller said in How to config DSS keys on Yealink handsets from FreePBX:

          I can only imagine that that requires the Extension Pro module to be purchased.

          Close, it is called Endpoint Manger, but yes it is a paid add on (with good reason).

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          • J
            JaredBusch @360col
            last edited by

            @360col said in How to config DSS keys on Yealink handsets from FreePBX:

            I'm new to FreePBX and need to mass program some DSS Keys on the yealink that are attached to a custom FreePBX instance (provided by someone else).

            Where do I find the settings to set individual DSS key for the Yealink on a per extension basis?

            Google and searching here did not come up with anything useful for me. Maybe I'm using the wrong phrase.

            Thanks.

            If the phones were setup this way in the first place, you will find it under Settings->Endpoint Manager (EPM)

            But if the phones were setup some other way, then you will not be able to do this.

            Then, even if it was setup with EPM, you don’t change individual phones there normally. You use EPM to set the default template. Then you set specific users changes in the user control panel.

            Are you sure the phones are actually getting their programming from the PBX?

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            • 3
              360col @JaredBusch
              last edited by

              @jaredbusch said in How to config DSS keys on Yealink handsets from FreePBX:

              ou will find it under Settings->Endpoint Manager (EPM)

              I do not see Endpoint Manger there or anywhere else. I'm told by the provider that they can set the DSS keys so they must have access to it. Looks like our login don't have it enabled.

              I rather do it myself due to their incompetence (the reason for wanting to take mater into my hands).

              Thanks. At least I now know what to look for.

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              • S
                scottalanmiller @360col
                last edited by

                @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                @jaredbusch said in How to config DSS keys on Yealink handsets from FreePBX:

                ou will find it under Settings->Endpoint Manager (EPM)

                I do not see Endpoint Manger there or anywhere else. I'm told by the provider that they can set the DSS keys so they must have access to it. Looks like our login don't have it enabled.

                I rather do it myself due to their incompetence (the reason for wanting to take mater into my hands).

                Thanks. At least I now know what to look for.

                On the dashboard, in the top menu under Settings, in the drop down would be Endpoint Manager.

                Assuming you are on FreePBX 14.

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                • 3
                  360col
                  last edited by

                  My login does not have that option.

                  https://i.imgur.com/BIL7Zty.png

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                  • S
                    scottalanmiller @360col
                    last edited by

                    @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                    My login does not have that option.

                    https://i.imgur.com/BIL7Zty.png

                    Are you not the administrator of the system? If not, you won't be able to do this.

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                    • B
                      bnrstnr
                      last edited by bnrstnr

                      You could set them in the phone's web interface. That's how I did ours, granted we only have ~20 phones, so it was a set it once kind of thing that took like 3 min per phone.

                      EDIT: Didn't notice the "from FreePBX" bit. Sorry

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                      • J
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said in How to config DSS keys on Yealink handsets from FreePBX:

                        @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                        My login does not have that option.

                        https://i.imgur.com/BIL7Zty.png

                        Are you not the administrator of the system? If not, you won't be able to do this.

                        The answer is no he is not.

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                        • J
                          JaredBusch
                          last edited by

                          @bnrstnr said in How to config DSS keys on Yealink handsets from FreePBX:

                          You could set them in the phone's web interface. That's how I did ours, granted we only have ~20 phones, so it was a set it once kind of thing that took like 3 min per phone.

                          EDIT: Didn't notice the "from FreePBX" bit. Sorry

                          But still endpointmanager is only for the face template. Anything you sent their applies to all devices. To set a specific key for a specific extension can only be done from the UCP and only if you have permission to see that extension in UCP.

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                          • 3
                            360col
                            last edited by

                            You are right I do not currently have permission for that. I've been doing it on the yealink themselves however its not preferred method.

                            The people who are "managing" it for us will now do it. Not that I trust them to get things right from past actions. However that is a non technical matter...

                            Its one of those they can't do a proper job and we are stuck with using them (I have no say on that). I'm just trying to make life easier as much as I can.

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                            • 3
                              360col @JaredBusch
                              last edited by

                              @jaredbusch said in How to config DSS keys on Yealink handsets from FreePBX:

                              @bnrstnr said in How to config DSS keys on Yealink handsets from FreePBX:

                              You could set them in the phone's web interface. That's how I did ours, granted we only have ~20 phones, so it was a set it once kind of thing that took like 3 min per phone.

                              EDIT: Didn't notice the "from FreePBX" bit. Sorry

                              But still endpointmanager is only for the face template. Anything you sent their applies to all devices. To set a specific key for a specific extension can only be done from the UCP and only if you have permission to see that extension in UCP.

                              I'm trying set common keys for a group of extensions that are site / department specific. Multiply by many such groups. Fro my curiosity can a template be applied to a group of extensions or only to specif models of handsets?

                              From what I've learned / read so far FreePBX is not the best for running multi sites as you'll run into problem eventually.

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                              • J
                                JaredBusch @360col
                                last edited by

                                @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                                @jaredbusch said in How to config DSS keys on Yealink handsets from FreePBX:

                                @bnrstnr said in How to config DSS keys on Yealink handsets from FreePBX:

                                You could set them in the phone's web interface. That's how I did ours, granted we only have ~20 phones, so it was a set it once kind of thing that took like 3 min per phone.

                                EDIT: Didn't notice the "from FreePBX" bit. Sorry

                                But still endpointmanager is only for the face template. Anything you sent their applies to all devices. To set a specific key for a specific extension can only be done from the UCP and only if you have permission to see that extension in UCP.

                                I'm trying set common keys for a group of extensions that are site / department specific. Multiply by many such groups. Fro my curiosity can a template be applied to a group of extensions or only to specif models of handsets?

                                From what I've learned / read so far FreePBX is not the best for running multi sites as you'll run into problem eventually.

                                FreePBX is not a multi-tenant solution.
                                If that’s what you have going on here you just need to stop and shut it all down because it’s wrong it’s going to break and it is going to kill you later.

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                                • S
                                  scottalanmiller @360col
                                  last edited by

                                  @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                                  From what I've learned / read so far FreePBX is not the best for running multi sites as you'll run into problem eventually.

                                  Multi-sites, no problem. Multi-tenant, not supported.

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                                  • 3
                                    360col
                                    last edited by

                                    Its more a multi sites than muti tenant. However what we are using make it more like multi tenant.

                                    I got onto this after the whole thing has been started by someone else (who hasn't though it through / sold the wrong thing and in experience in this) and used for a while. I'm trying to tweak it to work as best as I can.

                                    For the moment I need to get it working best I can. Until I can think about it more and or convince higher up to migrate to a better solution.

                                    Best I start another thread on what might have been the best setup for our scenario.

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                                    • S
                                      scottalanmiller @360col
                                      last edited by

                                      @360col said in How to config DSS keys on Yealink handsets from FreePBX:

                                      Its more a multi sites than muti tenant. However what we are using make it more like multi tenant.

                                      I got onto this after the whole thing has been started by someone else (who hasn't though it through / sold the wrong thing and in experience in this) and used for a while. I'm trying to tweak it to work as best as I can.

                                      For the moment I need to get it working best I can. Until I can think about it more and or convince higher up to migrate to a better solution.

                                      Best I start another thread on what might have been the best setup for our scenario.

                                      Consider what this might be costing you per month, moving to another solution might be a simple change of vendor, not a new cost.

                                      1 Reply Last reply Reply Quote 0
                                      • jmooreJ
                                        jmoore
                                        last edited by

                                        What is meant by the term multi-tenant?

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @jmoore
                                          last edited by

                                          @jmoore said in How to config DSS keys on Yealink handsets from FreePBX:

                                          What is meant by the term multi-tenant?

                                          Individual businesses owned under a single umbrella. They all need a service (phones for example) and rather than have X-difference phone systems. You simplify the entire system, with 1 system that supports multiple tenants.

                                          All with their own call routes, numbers, dialing plans etc.

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                                          • 3
                                            360col @DustinB3403
                                            last edited by

                                            @dustinb3403 said in How to config DSS keys on Yealink handsets from FreePBX:

                                            You simplify the entire system, with 1 system

                                            @jmoore Its all about minimizing support cost and consistency.

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