Fedora with ScreenConnect
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@black3dynamite said in Fedora with ScreenConnect:
@wrx7m said in Fedora with ScreenConnect:
@jaredbusch said in Fedora with ScreenConnect:
@scottalanmiller said in Fedora with ScreenConnect:
@jaredbusch said in Fedora with ScreenConnect:
@scottalanmiller said in Fedora with ScreenConnect:
@jaredbusch said in Fedora with ScreenConnect:
@scottalanmiller I told you to use rpm.
rpm -U screenconnect.rpmYeah... and that's what does this.
Did you install java?
dnf install javaThe system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.
Ah, so you are farther than before. I misread that.
When I connect to my desktop at home I see the blank screen.
I blindly type my password and hit enter.
Assuming I typed it right, it logs me in and I see my desktop.When I connect to my bookstack server I see a blank screen. I hit enter and see this.
I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue.
On my Fedora Gnome computer, I make the following changes:
sudo vi /etc/systemd/logind.confAnd I either uncomment
HandleLidSwitch=suspendand change suspend to ignore. Or add
HandleLidSwitch=ignoreI do that from the GUI, in theory it's never suspending. Logging into already live sessions fails the same.
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What is the solution to this "black" screen problem?
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@fateknollogee said in Fedora with ScreenConnect:
What is the solution to this "black" screen problem?
There is not one to my knowledge. But for a non-shared system like my desktop, I just enter my password and hit enter.
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@jaredbusch That wouldn't quite work on a shared system!!
Time to go find another tool!
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@fateknollogee said in Fedora with ScreenConnect:
@jaredbusch That wouldn't quite work on a shared system!!
Time to go find another tool!
Correct. That is the issue. But it is a Fedora + Cinnamon issue.
Other versions of things do not have that problem.
For example my Fedora 28 Bookstack install (no GUI) works as expected.
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It's also a problem on Fedora + Gnome.
I have 2 machines both have the same black screen problem -
@fateknollogee said in Fedora with ScreenConnect:
It's also a problem on Fedora + Gnome.
I have 2 machines both have the same black screen problemWayland and X11?
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Has anyone tried this:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Blank_screen_when_connecting_to_Ubuntu_18.04_Login_screen -
@black3dynamite said in Fedora with ScreenConnect:
@fateknollogee said in Fedora with ScreenConnect:
It's also a problem on Fedora + Gnome.
I have 2 machines both have the same black screen problemWayland and X11?
Wayland & Gnome
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@fateknollogee said in Fedora with ScreenConnect:
Has anyone tried this:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Blank_screen_when_connecting_to_Ubuntu_18.04_Login_screenYes, it didn't do anything.
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Are there any other options or tools that folks have looked at?
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@fateknollogee said in Fedora with ScreenConnect:
Are there any other options or tools that folks have looked at?
I've not gotten it working yet. We've moved to Ubuntu with Budgie, which has worked great.
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@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller said in Fedora with ScreenConnect:
Ubuntu with Budgie
So, no more Fedora 28?
Not for jump boxes, no. That's the only thing we connect to with a GUI.
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@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
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@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
Correct.
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@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.
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@scottalanmiller said in Fedora with ScreenConnect:
@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.
It works as long as you have the user log in, or is already logged in when you want to do support.
The only issue is the "lock screen" being blacked out.
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@jaredbusch said in Fedora with ScreenConnect:
@scottalanmiller said in Fedora with ScreenConnect:
@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.
It works as long as you have the user log in, or is already logged in when you want to do support.
The only issue is the "lock screen" being blacked out.
In Fedora 28, it works?
I still get the black screen even when the user is logged in. This happens using unattended access. -
@fateknollogee said in Fedora with ScreenConnect:
@jaredbusch said in Fedora with ScreenConnect:
@scottalanmiller said in Fedora with ScreenConnect:
@fateknollogee said in Fedora with ScreenConnect:
@scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?
Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.
It works as long as you have the user log in, or is already logged in when you want to do support.
The only issue is the "lock screen" being blacked out.
In Fedora 28, it works?
I still get the black screen even when the user is logged in. This happens using unattended access.I remote in to my desktop from my iPad or laptop consistently.
