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    Office 365 Email Gone After Forced Logoff

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    o365 exchange microsoft office 365
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    • scottalanmillerS
      scottalanmiller @JaredBusch
      last edited by

      @jaredbusch said in Office 365 Email Gone After Forced Logoff:

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      @jaredbusch said in Office 365 Email Gone After Forced Logoff:

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      @jaredbusch said in Office 365 Email Gone After Forced Logoff:

      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

      MS claims that there are no issues affecting Exchange right now, too, as always.

      Did you call and get a rep to say that? If not, this statement is untrue.

      They have a health status page. It says it..

      Read my entire post.

      I did, it was bonkers.

      No, that would be you.

      Even if this issue was something unrelated to your fucked up NTG account, the status page would never show an issue if you were the first to notice and report.

      Same with a rep. They don't report things. They just read the official status reports.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @JaredBusch
        last edited by

        @jaredbusch said in Office 365 Email Gone After Forced Logoff:

        So your statement, as worded, is intentionally loaded and misleading to try and hint that MS is refuting your statement that Exchange is down.

        No, I reported what I know. I can see an issue. You are misleading by claiming certain kinds of outages as not outages. You redefine outage to make it sound like it is still working when there is clearly an issue.

        1 Reply Last reply Reply Quote 0
        • DanpD
          Danp
          last edited by

          Did someone forget to pay the bill? :smiling_face_with_horns:

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Danp
            last edited by

            @danp said in Office 365 Email Gone After Forced Logoff:

            Did someone forget to pay the bill? :smiling_face_with_horns:

            You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD
              Danp @scottalanmiller
              last edited by

              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

              @danp said in Office 365 Email Gone After Forced Logoff:

              Did someone forget to pay the bill? :smiling_face_with_horns:

              You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

              Obviously they aren't meeting your expectations.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                MS support FINALLY got back to us.

                hobbit666H 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Danp
                  last edited by

                  @danp said in Office 365 Email Gone After Forced Logoff:

                  @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                  @danp said in Office 365 Email Gone After Forced Logoff:

                  Did someone forget to pay the bill? :smiling_face_with_horns:

                  You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

                  Obviously they aren't meeting your expectations.

                  Not in any way.

                  1 Reply Last reply Reply Quote 0
                  • hobbit666H
                    hobbit666 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                    MS support FINALLY got back to us.

                    And? What was the issue?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @hobbit666
                      last edited by

                      @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                      @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                      MS support FINALLY got back to us.

                      And? What was the issue?

                      You think they give answers that quickly? LOL

                      They finally got back to put us on hold.

                      After a while on hold, they are not connecting us to the tech for a different department. Zero answers or attempts to fix thus far.

                      hobbit666H 1 Reply Last reply Reply Quote 1
                      • hobbit666H
                        hobbit666 @scottalanmiller
                        last edited by

                        @scottalanmiller ah thought when you said finally it was fixed too 🙂

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @hobbit666
                          last edited by

                          @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                          @scottalanmiller ah thought when you said finally it was fixed too 🙂

                          No, we found some weird work arounds, so it is kind of working, but things are clearly messed up.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Still on hold. "Experiencing longer than normal wait times"

                            NashBrydgesN 1 Reply Last reply Reply Quote 0
                            • NashBrydgesN
                              NashBrydges @scottalanmiller
                              last edited by

                              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                              Still on hold. "Experiencing longer than normal wait times"

                              That's code for "aw shit it's that guy again" 😉

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @NashBrydges
                                last edited by

                                @nashbrydges said in Office 365 Email Gone After Forced Logoff:

                                @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                                Still on hold. "Experiencing longer than normal wait times"

                                That's code for "aw shit it's that guy again" 😉

                                Seriously.

                                1 Reply Last reply Reply Quote 0
                                • NashBrydgesN
                                  NashBrydges
                                  last edited by

                                  If you go Zimbra does that mean you're bringing email back in-house again?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Still on hold.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @NashBrydges
                                      last edited by

                                      @nashbrydges said in Office 365 Email Gone After Forced Logoff:

                                      If you go Zimbra does that mean you're bringing email back in-house again?

                                      Yes, more or less.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        A tech just called @pchiodo back, after an hour.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          @pchiodo was able to confirm that MS is having an issue. They don't know what is wrong, but after over an hour of us asking them what is wrong, they finally see the problem. Argh. They can see that our account is current, but that they expired the account anyway.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            And the Partner Portal isn't accessible (for us at least), as well.

                                            1 Reply Last reply Reply Quote 0
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