Flapping Laptop, Windows 10
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We have a remote laptop that is flapping. We are getting a few minutes on, a few minutes off line. Network settings look fine, I'm guessing a hardware problem, but trying to isolate things remotely as much as possible.
Windows 10, relatively new laptop. DHCP is picking good settings, and has been reset.
Tagging @Minion-Queen @gjacobse @pchiodo who have been looking at it to fill in more details.
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I just ran netsh interface 6to4 set state disabled to make sure that was off, because it was on before.l
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Is this laptop using an ethernet cable or wireless?
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Try resetting winsock.
netsh winsock reset -
I read that as a laptop that was opening and closing on its own. I was going to suggest sprinkling with holy water.
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On a serious note, is there an updated driver you can apply to the NIC, or perhaps a driver was updated which broke the NIC?
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In the past year or so, I have had 4 ProBooks with flaky wireless. I found this when I pulled the back cover to reseat the wireless card. One of the leads wasn't properly fastened and it had been pinched by the cover when whomever installed it.
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@scotth i've had 2 elitebooks with wifi cards that burned out, one with scorch marks
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@dustinb3403 said in Flapping Laptop, Windows 10:
Is this laptop using an ethernet cable or wireless?
Ethernet
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@black3dynamite said in Flapping Laptop, Windows 10:
netsh winsock reset
Tried, not sure if it stayed up long enough to accept it.
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@jame_s said in Flapping Laptop, Windows 10:
@scotth i've had 2 elitebooks with wifi cards that burned out, one with scorch marks
Ouch
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Tell power settings to not shut off the device to save power.
15 years ago I might have wondered if there was IRQ conflicts or something. Other drives stealing same resources.
Otherwise, it's not uncommon for networking to go out. There could have been a surge or something that make the electronics a bit wonky.
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Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
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@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
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@scottalanmiller said in Flapping Laptop, Windows 10:
@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
Both Ethernet and wireless connections do this? Have you dried disabling one interface at a time to see if one works over the other? I've had issues before where my laptop didn't like me leaving both the wifi and the wired interfaces connected at the same time.
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@scottalanmiller said in Flapping Laptop, Windows 10:
@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
Also, you can still update firmware man.. just download it from a different computer and then put on USB and the install from that..
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@dave247 said in Flapping Laptop, Windows 10:
@scottalanmiller said in Flapping Laptop, Windows 10:
@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
Both Ethernet and wireless connections do this? Have you dried disabling one interface at a time to see if one works over the other? I've had issues before where my laptop didn't like me leaving both the wifi and the wired interfaces connected at the same time.
Asking @gjacobse because I'm posting for him.
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@dave247 said in Flapping Laptop, Windows 10:
@scottalanmiller said in Flapping Laptop, Windows 10:
@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
Also, you can still update firmware man.. just download it from a different computer and then put on USB and the install from that..
It's remote.
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@scottalanmiller time to call in a button monkey
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@dave247 said in Flapping Laptop, Windows 10:
@scottalanmiller said in Flapping Laptop, Windows 10:
@dave247 said in Flapping Laptop, Windows 10:
Strange question for Scott to ask....
Honestly, I would try updating firmware first -- given that it's not a network config problem.
Can't update firmware, it goes offline ever few seconds.
Both Ethernet and wireless connections do this?
No wireless where it is. We are asking for it to be moved.
