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    MSP or VAR or just avoid

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    var msp san pyramid of doom
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    • KellyK
      Kelly
      last edited by

      The easiest divider I've found is if you have to pay for the time an engineer to tell you what to buy then you're probably talking to an MSP instead of a VAR.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • travisdh1T
        travisdh1 @hobbit666
        last edited by

        @hobbit666 said in MSP or VAR or just avoid:

        So we have a project to refresh a ageing 3-2-1 setup, and from several of Scott's posts (and a few other) but he's more vocal on this topic ..... a SAN doesn't fit until you have several hosts and hundreds of VMs

        Normally at least 12 hosts before a SAN starts to make sense. With the amount of compute available in a single server today, that could easily be thousands of VMs.

        All I know we need xxTB of space and get sql seek times down to sub 5ms speeds

        Considering that a 3-2-1 setup adds latency into the equation, compared to local disk.

        So who do we trust?

        Nobody but yourself. Seriously, who knows your environment better than you? Ask for advice, yes, but at the end of the day you have to make the final call. I think you've come to the best place to get advice right here, but unless you pay for someone's time to review your setup, we just can't know for sure.

        scottalanmillerS 1 Reply Last reply Reply Quote 2
        • scottalanmillerS
          scottalanmiller @hobbit666
          last edited by

          @hobbit666 said in MSP or VAR or just avoid:

          The other support the MPLS (they don't supply it. We "purchased it from then" but it run by a ISP).

          That's as VAR as VAR gets. The "R" stands for Reseller.

          RojoLocoR 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Kelly
            last edited by

            @kelly said in MSP or VAR or just avoid:

            The easiest divider I've found is if you have to pay for the time an engineer to tell you what to buy then you're probably talking to an MSP instead of a VAR.

            The only problem there, is that some VARs will charge you for labour to hide that they are a VAR.

            It's way better to look at it the other way, because the VAR is the taint, not the consulting.

            KellyK 1 Reply Last reply Reply Quote 1
            • hobbit666H
              hobbit666
              last edited by

              So how do you find a MSP?

              As I don't know any companies in the UK that only do services/advice. They all will sell you kit

              scottalanmillerS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @travisdh1
                last edited by

                @travisdh1 said in MSP or VAR or just avoid:

                Normally at least 12 hosts before a SAN starts to make sense.

                It's way higher now. It's like 12 before there is any change, and more like 40+ before it might start to get likely. With modern Network RAID and RAIN scaling past the hypervisor failure domain limits, SAN is beginning to no longer have the "large capacity space" value it had just a few years ago. There is no longer any size where it automatically starts to make sense like it used to.

                1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller @hobbit666
                  last edited by

                  @hobbit666 said in MSP or VAR or just avoid:

                  So how do you find a MSP?

                  1. You never look for one locally.
                  2. You have at least two in this thread.

                  MSPs are all over, just waiting for customers. But VARs are willing to be more aggressive and deceptive and companies fall all over themselves to get the "easy" answers from VARs.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @hobbit666
                    last edited by

                    @hobbit666 said in MSP or VAR or just avoid:

                    As I don't know any companies in the UK that only do services/advice. They all will sell you kit

                    In any market, 99% of companeis are VARs, not MSPs / ITSPs. The service provider market is actually very small, and very hard. SPs provide IT services, rather than products. So you have to pay them.

                    1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @hobbit666
                      last edited by

                      @hobbit666 said in MSP or VAR or just avoid:

                      I think in the UK especially in Wales these sort of things are hard to distinguish as companies here tend to do everything.

                      It's always trivial to distinguish. What you find in most markets is that no one is going to build an MSP / ITSP in a small market because there are SO few customers who care.

                      1 Reply Last reply Reply Quote 1
                      • KellyK
                        Kelly @scottalanmiller
                        last edited by

                        @scottalanmiller said in MSP or VAR or just avoid:

                        @kelly said in MSP or VAR or just avoid:

                        The easiest divider I've found is if you have to pay for the time an engineer to tell you what to buy then you're probably talking to an MSP instead of a VAR.

                        The only problem there, is that some VARs will charge you for labour to hide that they are a VAR.

                        It's way better to look at it the other way, because the VAR is the taint, not the consulting.

                        I've never had that happen. Usually they want me to talk to their "sales engineer" for no cost.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @hobbit666
                          last edited by

                          @hobbit666 said in MSP or VAR or just avoid:

                          I think in the UK especially in Wales these sort of things are hard to distinguish as companies here tend to do everything.

                          One thing that is really important is that VARs sometimes need to be local, *SPs should not be. There is no locality value to IT, so looking locally, even within your country is often pointless. You should be looking at the UK as a whole, or globally, because companies who want good consulting sure don't care that it is or isn't local, and the SPs that provide it definitely aren't worried about their locality, and the majority of clients are multi-regional anyway.

                          1 Reply Last reply Reply Quote 1
                          • hobbit666H
                            hobbit666
                            last edited by

                            Sorry trying to answer and ask questions from a tablet, I an't keeping up with me lol
                            But this is all good advice and tips for everyone I think.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Kelly
                              last edited by scottalanmiller

                              @kelly said in MSP or VAR or just avoid:

                              @scottalanmiller said in MSP or VAR or just avoid:

                              @kelly said in MSP or VAR or just avoid:

                              The easiest divider I've found is if you have to pay for the time an engineer to tell you what to buy then you're probably talking to an MSP instead of a VAR.

                              The only problem there, is that some VARs will charge you for labour to hide that they are a VAR.

                              It's way better to look at it the other way, because the VAR is the taint, not the consulting.

                              I've never had that happen. Usually they want me to talk to their "sales engineer" for no cost.

                              That MEANS it's a VAR, always. Anyone who is free, is a salesman.

                              But there are loads of VARs that know that people use that trick, and offer to sell support too, to confuse customers.

                              hobbit666H 1 Reply Last reply Reply Quote 2
                              • RojoLocoR
                                RojoLoco @scottalanmiller
                                last edited by

                                @scottalanmiller said in MSP or VAR or just avoid:

                                @hobbit666 said in MSP or VAR or just avoid:

                                The other support the MPLS (they don't supply it. We "purchased it from then" but it run by a ISP).

                                That's as VAR as VAR gets. The "R" stands for Reseller.

                                The "R" actually stands for "bunch of crooked ass mafackas that will lie to your face to make more money".

                                scottalanmillerS 1 Reply Last reply Reply Quote 3
                                • scottalanmillerS
                                  scottalanmiller @RojoLoco
                                  last edited by

                                  @rojoloco said in MSP or VAR or just avoid:

                                  @scottalanmiller said in MSP or VAR or just avoid:

                                  @hobbit666 said in MSP or VAR or just avoid:

                                  The other support the MPLS (they don't supply it. We "purchased it from then" but it run by a ISP).

                                  That's as VAR as VAR gets. The "R" stands for Reseller.

                                  The "R" actually stands for "bunch of crooked ass mafackas that will lie to your face to make more money".

                                  There really can be good VARs, they are just few and far between because there is so much more money in being crooked.

                                  JaredBuschJ RojoLocoR 2 Replies Last reply Reply Quote 0
                                  • KellyK
                                    Kelly
                                    last edited by

                                    @Breffni-Potter is near London. @Huw3481 is in Nottingham. Not right next door, but closer than across the pond, and both are MSP/ITSPs.

                                    hobbit666H 1 Reply Last reply Reply Quote 3
                                    • hobbit666H
                                      hobbit666 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in MSP or VAR or just avoid:

                                      @kelly said in MSP or VAR or just avoid:

                                      @scottalanmiller said in MSP or VAR or just avoid:

                                      @kelly said in MSP or VAR or just avoid:

                                      The easiest divider I've found is if you have to pay for the time an engineer to tell you what to buy then you're probably talking to an MSP instead of a VAR.

                                      The only problem there, is that some VARs will charge you for labour to hide that they are a VAR.

                                      It's way better to look at it the other way, because the VAR is the taint, not the consulting.

                                      I've never had that happen. Usually they want me to talk to their "sales engineer" for no cost.

                                      That MEANS it's a VAR, always. Anyone who is free, is a salesman.

                                      Think this gets me confused as we always "talk" to the " engineer " get get a solution

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in MSP or VAR or just avoid:

                                        @rojoloco said in MSP or VAR or just avoid:

                                        @scottalanmiller said in MSP or VAR or just avoid:

                                        @hobbit666 said in MSP or VAR or just avoid:

                                        The other support the MPLS (they don't supply it. We "purchased it from then" but it run by a ISP).

                                        That's as VAR as VAR gets. The "R" stands for Reseller.

                                        The "R" actually stands for "bunch of crooked ass mafackas that will lie to your face to make more money".

                                        There really can be good VARs, they are just few and far between because there is so much more money in being crooked.

                                        Like this shit...
                                        http://www.curiouscables.com/

                                        Audiophiles get fucking stupid

                                        1 Reply Last reply Reply Quote 3
                                        • RojoLocoR
                                          RojoLoco @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in MSP or VAR or just avoid:

                                          @rojoloco said in MSP or VAR or just avoid:

                                          @scottalanmiller said in MSP or VAR or just avoid:

                                          @hobbit666 said in MSP or VAR or just avoid:

                                          The other support the MPLS (they don't supply it. We "purchased it from then" but it run by a ISP).

                                          That's as VAR as VAR gets. The "R" stands for Reseller.

                                          The "R" actually stands for "bunch of crooked ass mafackas that will lie to your face to make more money".

                                          There really can be good VARs, they are just few and far between because there is so much more money in being crooked.

                                          "I'm in sales" = "I'd _____ your grandma on her birthday to get a sale".

                                          I did sales. I know for a fact that they are a bunch of crooked mafackas. Sell what makes you the biggest commission.

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @hobbit666
                                            last edited by

                                            @hobbit666 said in MSP or VAR or just avoid:

                                            ...a SAN doesn't fit until you have several hosts and hundreds of VMs

                                            Just to be clear on this point....

                                            The number of hosts is a huge factor, but the number of VMs is not. In fact, that you are virtual or physical is not a factor. The value of a SAN is never caused by number of workloads, virtualization, or factors such as that. SAN's value (which is often sans value, see what I did there?) is based on the number of physical hosts combined with the balancing of factors that matter to the business such as capacity and reliability.

                                            SANs are best when you have a huge number of hosts and value low cost over reliability to an extreme degree.

                                            1 Reply Last reply Reply Quote 1
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