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    Spiceworks: Error message: An existing connection was forcibly closed by the remote host.

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Anyone seen this error before? Apparently it happens when SW tries to send out notification emails through the application.

      Error message: An existing connection was forcibly closed by the remote host.
      
      RojoLocoR dbeatoD 2 Replies Last reply Reply Quote 0
      • RojoLocoR
        RojoLoco @scottalanmiller
        last edited by

        @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

        Anyone seen this error before? Apparently it happens when SW tries to send out notification emails through the application.

        Error message: An existing account was forcibly closed by the remote host.
        

        FTFY

        1 Reply Last reply Reply Quote 2
        • dbeatoD
          dbeato @scottalanmiller
          last edited by

          @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

          Error message: An existing connection was forcibly closed by the remote host.

          Yeah, when you use your email servers instead of Spiceworks Email Servers.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @dbeato
            last edited by

            @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

            @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

            Error message: An existing connection was forcibly closed by the remote host.

            Yeah, when you use your email servers instead of Spiceworks Email Servers.

            SW has email servers? When did that happen? How do you use them?

            JaredBuschJ dbeatoD 2 Replies Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @scottalanmiller
              last edited by

              @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

              @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

              @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

              Error message: An existing connection was forcibly closed by the remote host.

              Yeah, when you use your email servers instead of Spiceworks Email Servers.

              SW has email servers? When did that happen? How do you use them?

              Yes. Like forever ago. No idea as I don't use SW.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by DustinB3403

                I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                What MitM crap are they attempting to pull?

                dbeatoD 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @jaredbusch said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                  @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                  @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                  @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                  Error message: An existing connection was forcibly closed by the remote host.

                  Yeah, when you use your email servers instead of Spiceworks Email Servers.

                  SW has email servers? When did that happen? How do you use them?

                  Yes. Like forever ago. No idea as I don't use SW.

                  There is no option on the SW server we are managing to do that. Definitely not obvious anywhere.

                  1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @scottalanmiller
                    last edited by

                    @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                    @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                    @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                    Error message: An existing connection was forcibly closed by the remote host.

                    Yeah, when you use your email servers instead of Spiceworks Email Servers.

                    SW has email servers? When did that happen? How do you use them?

                    You can use Spiceworks to send the alerts through their servers instead of yours, it has been for a long time. See below:
                    0_1521042053381_Capture2.PNG

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @DustinB3403
                      last edited by

                      @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                      I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                      What MitM crap are they attempting to pull?

                      There is no MiTM on the system...

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @dbeato
                        last edited by

                        @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                        @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                        I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                        What MitM crap are they attempting to pull?

                        There is no MiTM on the system...

                        Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                        dbeatoD RojoLocoR 2 Replies Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @DustinB3403
                          last edited by

                          @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                          @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                          @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                          I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                          What MitM crap are they attempting to pull?

                          There is no MiTM on the system...

                          Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                          No they are not browsing emails, I know what MiTM is...

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @dbeato
                            last edited by

                            @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                            @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                            @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                            @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                            I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                            What MitM crap are they attempting to pull?

                            There is no MiTM on the system...

                            Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                            No they are not browsing emails, I know what MiTM is...

                            How do you know? 🙂 They could have a system in place that records every ticket, anonymizes it from which they create a sales deck to pull in more money.

                            dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                              @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                              @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                              @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                              Error message: An existing connection was forcibly closed by the remote host.

                              Yeah, when you use your email servers instead of Spiceworks Email Servers.

                              SW has email servers? When did that happen? How do you use them?

                              You can use Spiceworks to send the alerts through their servers instead of yours, it has been for a long time. See below:
                              0_1521042053381_Capture2.PNG

                              I see no settings like this. Where are they located?

                              dbeatoD 1 Reply Last reply Reply Quote 0
                              • dbeatoD
                                dbeato @DustinB3403
                                last edited by

                                @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                                What MitM crap are they attempting to pull?

                                There is no MiTM on the system...

                                Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                                No they are not browsing emails, I know what MiTM is...

                                How do you know? 🙂 They could have a system in place that records every ticket, anonymizes it from which they create a sales deck to pull in more money.

                                What money? 🙂

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                  @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                  @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                  @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                  @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                  I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                                  What MitM crap are they attempting to pull?

                                  There is no MiTM on the system...

                                  Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                                  No they are not browsing emails, I know what MiTM is...

                                  How do you know? 🙂 They could have a system in place that records every ticket, anonymizes it from which they create a sales deck to pull in more money.

                                  I've seen some of the collected data that they shared on accident, it was definitely not anonymized.

                                  1 Reply Last reply Reply Quote 1
                                  • dbeatoD
                                    dbeato @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                    @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                    @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                    @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                    @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                    Error message: An existing connection was forcibly closed by the remote host.

                                    Yeah, when you use your email servers instead of Spiceworks Email Servers.

                                    SW has email servers? When did that happen? How do you use them?

                                    You can use Spiceworks to send the alerts through their servers instead of yours, it has been for a long time. See below:
                                    0_1521042053381_Capture2.PNG

                                    I see no settings like this. Where are they located?

                                    Go to Settings, Inventory, Monitors & Alerts and scroll down.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                      Error message: An existing connection was forcibly closed by the remote host.

                                      Yeah, when you use your email servers instead of Spiceworks Email Servers.

                                      SW has email servers? When did that happen? How do you use them?

                                      You can use Spiceworks to send the alerts through their servers instead of yours, it has been for a long time. See below:
                                      0_1521042053381_Capture2.PNG

                                      I see no settings like this. Where are they located?

                                      Go to Settings, Inventory, Monitors & Alerts and scroll down.

                                      Bwahahaha. So it is. And guess what, it's already sending through them.

                                      0_1521042501180_DeepinScreenshot_select-area_20180314104758.png

                                      dbeatoD 1 Reply Last reply Reply Quote 1
                                      • dbeatoD
                                        dbeato @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        @scottalanmiller said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                        Error message: An existing connection was forcibly closed by the remote host.

                                        Yeah, when you use your email servers instead of Spiceworks Email Servers.

                                        SW has email servers? When did that happen? How do you use them?

                                        You can use Spiceworks to send the alerts through their servers instead of yours, it has been for a long time. See below:
                                        0_1521042053381_Capture2.PNG

                                        I see no settings like this. Where are they located?

                                        Go to Settings, Inventory, Monitors & Alerts and scroll down.

                                        Bwahahaha. So it is. And guess what, it's already sending through them.

                                        0_1521042501180_DeepinScreenshot_select-area_20180314104758.png

                                        Now, go to Settings, Inventory and select Email Settings, what do you have there?

                                        1 Reply Last reply Reply Quote 0
                                        • RojoLocoR
                                          RojoLoco @DustinB3403
                                          last edited by

                                          @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                          @dbeato said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                          @dustinb3403 said in Spiceworks: Error message: An existing connection was forcibly closed by the remote host.:

                                          I haven't seen any email configuration setup before using their servers. . . why would anyone want to use their email servers, over say your own. . .

                                          What MitM crap are they attempting to pull?

                                          There is no MiTM on the system...

                                          Man in the middle. . . IE are they browsing all emails and creating a sales deck with the information they collect.

                                          I think they would have set up a "Marketer in the Middle" attack....

                                          1 Reply Last reply Reply Quote 2
                                          • dbeatoD
                                            dbeato
                                            last edited by

                                            Background on this
                                            Issue with Connections

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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