ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Exchange Online - Outlook signature - forwarding and original formatting

    IT Discussion
    exchange online outlook 2016
    2
    2
    492
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • bbigfordB
      bbigford
      last edited by bbigford

      Using Exchange Online, newly migrated users from personal Gmail accounts. They created signatures and set the forwarding/reply with their signatures.

      The issue they are having is how Exchange handles original formatting. If I email the user with a signature, they then forward that and it keeps the nice formatting (HTML). If they receive a scanned document from the copier, and then forward that email (PDF with likely plain text formatting), their signature is plain text and looks terrible.

      I've messed around with the keep original formatting within Options > Mail, but still can't get their signature to display nicely with forwarding scanned docs from the copier.

      I can't really just say "that's how it is with this new email system" because when they scanned to their Gmail account, their signatures showed images, font color, etc.

      dbeatoD 1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @bbigford
        last edited by

        @bbigford said in Exchange Online - Outlook signature - forwarding and original formatting:

        Using Exchange Online, newly migrated users from personal Gmail accounts. They created signatures and set the forwarding/reply with their signatures.

        The issue they are having is how Exchange handles original formatting. If I email the user with a signature, they then forward that and it keeps the nice formatting (HTML). If they receive a scanned document from the copier, and then forward that email (PDF with likely plain text formatting), their signature is plain text and looks terrible.

        I've messed around with the keep original formatting within Options > Mail, but still can't get their signature to display nicely with forwarding scanned docs from the copier.

        I can't really just say "that's how it is with this new email system" because when they scanned to their Gmail account, their signatures showed images, font color, etc.

        Do they have a transport rule for the email signatures? Usually the Email issue with Text Message format.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post