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    Using Mattermost or RocketChat in a college environment

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    • D
      Dashrender @Kelly
      last edited by

      @kelly said in Using Mattermost or RocketChat in a college environment:

      @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

      @kelly said in Using Mattermost or RocketChat in a college environment:

      @black3dynamite said in Using Mattermost or RocketChat in a college environment:

      @kelly said in Using Mattermost or RocketChat in a college environment:

      Are you thinking for staff and faculty, or for students (as well)?

      For staff and maybe faculty too.

      At my previous job we used Lync/Skype for Business pretty heavily. Having it be integrated and free along with the rest of Office365 made it really usable. Some of the teams readily adopted it. Others...not so much. Faculty adoption was directly proportional to their familiarity with technology and relationship with my boss. It was a great tool overall, especially since we had 6 sites spread over a 100 mile radius. I'm guessing your experience with Mattermost/Rocket.chat would be similar.

      Rocket.chat is nothing like SfB. It's actually useful for groups, whereas SfB is not. It's like Teams, not like SfB.

      We used it for group chats without much problem. That said, Mattermost is much better for group chat.

      I use consumer skype for group chat monthly with any issues, I'm curious what's better about Slack or anything else?
      just trying to learn.

      K S 2 Replies Last reply Reply Quote 0
      • K
        Kelly @Dashrender
        last edited by

        @dashrender said in Using Mattermost or RocketChat in a college environment:

        @kelly said in Using Mattermost or RocketChat in a college environment:

        @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

        @kelly said in Using Mattermost or RocketChat in a college environment:

        @black3dynamite said in Using Mattermost or RocketChat in a college environment:

        @kelly said in Using Mattermost or RocketChat in a college environment:

        Are you thinking for staff and faculty, or for students (as well)?

        For staff and maybe faculty too.

        At my previous job we used Lync/Skype for Business pretty heavily. Having it be integrated and free along with the rest of Office365 made it really usable. Some of the teams readily adopted it. Others...not so much. Faculty adoption was directly proportional to their familiarity with technology and relationship with my boss. It was a great tool overall, especially since we had 6 sites spread over a 100 mile radius. I'm guessing your experience with Mattermost/Rocket.chat would be similar.

        Rocket.chat is nothing like SfB. It's actually useful for groups, whereas SfB is not. It's like Teams, not like SfB.

        We used it for group chats without much problem. That said, Mattermost is much better for group chat.

        I use consumer skype for group chat monthly with any issues, I'm curious what's better about Slack or anything else?
        just trying to learn.

        Skype for Business has nothing in common with Skype other than the name, and maybe some back end. It is much more of a point to point chat client where you can create a chat between a group of people. It does support group chat to an extent, but that feels bolted on. Slack-likes are oriented around groups, both public and private. They do support point to point, but it is more about the group than the individual.

        J 1 Reply Last reply Reply Quote 0
        • J
          JaredBusch @Kelly
          last edited by

          @kelly said in Using Mattermost or RocketChat in a college environment:

          @dashrender said in Using Mattermost or RocketChat in a college environment:

          @kelly said in Using Mattermost or RocketChat in a college environment:

          @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

          @kelly said in Using Mattermost or RocketChat in a college environment:

          @black3dynamite said in Using Mattermost or RocketChat in a college environment:

          @kelly said in Using Mattermost or RocketChat in a college environment:

          Are you thinking for staff and faculty, or for students (as well)?

          For staff and maybe faculty too.

          At my previous job we used Lync/Skype for Business pretty heavily. Having it be integrated and free along with the rest of Office365 made it really usable. Some of the teams readily adopted it. Others...not so much. Faculty adoption was directly proportional to their familiarity with technology and relationship with my boss. It was a great tool overall, especially since we had 6 sites spread over a 100 mile radius. I'm guessing your experience with Mattermost/Rocket.chat would be similar.

          Rocket.chat is nothing like SfB. It's actually useful for groups, whereas SfB is not. It's like Teams, not like SfB.

          We used it for group chats without much problem. That said, Mattermost is much better for group chat.

          I use consumer skype for group chat monthly with any issues, I'm curious what's better about Slack or anything else?
          just trying to learn.

          Skype for Business has nothing in common with Skype other than the name, and maybe some back end. It is much more of a point to point chat client where you can create a chat between a group of people. It does support group chat to an extent, but that feels bolted on. Slack-likes are oriented around groups, both public and private. They do support point to point, but it is more about the group than the individual.

          Skype for business has nothing to do with Skype at all. It is Lync

          1 Reply Last reply Reply Quote 0
          • S
            scottalanmiller @Dashrender
            last edited by

            @dashrender said in Using Mattermost or RocketChat in a college environment:

            @kelly said in Using Mattermost or RocketChat in a college environment:

            @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

            @kelly said in Using Mattermost or RocketChat in a college environment:

            @black3dynamite said in Using Mattermost or RocketChat in a college environment:

            @kelly said in Using Mattermost or RocketChat in a college environment:

            Are you thinking for staff and faculty, or for students (as well)?

            For staff and maybe faculty too.

            At my previous job we used Lync/Skype for Business pretty heavily. Having it be integrated and free along with the rest of Office365 made it really usable. Some of the teams readily adopted it. Others...not so much. Faculty adoption was directly proportional to their familiarity with technology and relationship with my boss. It was a great tool overall, especially since we had 6 sites spread over a 100 mile radius. I'm guessing your experience with Mattermost/Rocket.chat would be similar.

            Rocket.chat is nothing like SfB. It's actually useful for groups, whereas SfB is not. It's like Teams, not like SfB.

            We used it for group chats without much problem. That said, Mattermost is much better for group chat.

            I use consumer skype for group chat monthly with any issues, I'm curious what's better about Slack or anything else?
            just trying to learn.

            Team functionality is the big thing.

            1 Reply Last reply Reply Quote 0
            • A
              alanrafael10
              last edited by

              I know it's designed for gamers, but Discord it's awesome. It has great features, including group text, voice and video chat (video chat up to 10 users), screen sharing, mobile app. And it is free. Maybe someone here could find it useful.

              1 Reply Last reply Reply Quote 0
              • J
                JaredBusch
                last edited by

                I cannot remember it off the top of my head, but I do recall reading something where there are issues with discord.

                1 Reply Last reply Reply Quote 0
                • NashBrydgesN
                  NashBrydges
                  last edited by

                  Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                  black3dynamiteB 1 Reply Last reply Reply Quote 0
                  • black3dynamiteB
                    black3dynamite @NashBrydges
                    last edited by

                    @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                    Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                    Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

                    1 Reply Last reply Reply Quote 0
                    • black3dynamiteB
                      black3dynamite
                      last edited by

                      Chances are we will eventually be using Microsoft Teams since we are heavy invested in the Microsoft ecosystem.

                      1 Reply Last reply Reply Quote 0
                      • NashBrydgesN
                        NashBrydges
                        last edited by

                        @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                        @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                        Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                        Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

                        They don't consider it a bug. Here is their response to my question back in August.

                        https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

                        black3dynamiteB 1 Reply Last reply Reply Quote 1
                        • black3dynamiteB
                          black3dynamite @NashBrydges
                          last edited by

                          @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                          @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                          @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                          Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                          Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

                          They don't consider it a bug. Here is their response to my question back in August.

                          https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

                          That’s to bad. An option button to purge deleted items would be awesome. We have to manually delete them from the database?

                          NashBrydgesN 3 Replies Last reply Reply Quote 0
                          • NashBrydgesN
                            NashBrydges @black3dynamite
                            last edited by

                            @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                            @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                            @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                            @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                            Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                            Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

                            They don't consider it a bug. Here is their response to my question back in August.

                            https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

                            That’s to bad. An option button to purge deleted items would be awesome. We have to manually delete them from the database?

                            Attachments are saved in folders with the same name as the comment and team it is associated with. The problem is that those are server generated IDs and do not use the team names or anything. What you have to do is figure out what items are orphaned items in the database and delete those folders either one at a time or script the process. It's an ugly, manual process that I haven't even had time to look into automating in any kind of useful way.

                            1 Reply Last reply Reply Quote 1
                            • NashBrydgesN
                              NashBrydges @black3dynamite
                              last edited by

                              @black3dynamite Here is an example...

                              0_1509208330845_2eb7f10a-d6e4-4c79-af36-ac54e3bd6027-image.png

                              Where in my case you'd find these files...

                              0_1509208359340_2c81f05c-8b79-4aaa-9739-0114f064ccf9-image.png

                              The top file is the test image I uploaded while the other 2 are system generated.

                              1 Reply Last reply Reply Quote 0
                              • NashBrydgesN
                                NashBrydges @black3dynamite
                                last edited by

                                @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                                S 1 Reply Last reply Reply Quote 1
                                • S
                                  scottalanmiller @NashBrydges
                                  last edited by

                                  @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                                  @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                                  We use Rocket to talk but put all files in NextCloud.

                                  black3dynamiteB 1 Reply Last reply Reply Quote 0
                                  • black3dynamiteB
                                    black3dynamite @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

                                    @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                                    @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                                    We use Rocket to talk but put all files in NextCloud.

                                    I can only imagine that users who is using Microsoft Teams would probably do the same with OneDrive?

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      scottalanmiller @black3dynamite
                                      last edited by

                                      @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                                      @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

                                      @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                                      @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                                      We use Rocket to talk but put all files in NextCloud.

                                      I can only imagine that users who is using Microsoft Teams would probably do the same with OneDrive?

                                      Yes, similar process.

                                      1 Reply Last reply Reply Quote 0
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