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    Sodium Ticket Creation Failing in FireFox

    Scheduled Pinned Locked Moved Solved SodiumSuite
    sodiumsodium help deskbug report
    17 Posts 6 Posters 2.1k Views
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    • QuixoticJeremyQ
      QuixoticJeremy @Dashrender
      last edited by

      @dashrender said in Sodium Helpdesk: Change Location of Ticket Name:

      Im' trying to make my first ticket tonight.. it's not saving.

      When you get a chance send me your browser info and os info. We've got tickets being created with no issues so I'm going to need a bit more information to try to replicate your problem. Thanks!

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        Windows 10 Pro x64, 1703
        FF and Chrome

        QuixoticJeremyQ 1 Reply Last reply Reply Quote 1
        • QuixoticJeremyQ
          QuixoticJeremy @Dashrender
          last edited by

          @dashrender said in Sodium Ticket Creation Failing in FireFox:

          Windows 10 Pro x64, 1703
          FF and Chrome

          Still researching but also at work for my other job at the moment so going to take a bit.

          1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse
            last edited by

            Confirmed here as well. Hitting the submit does not commit the new ticket.

            OS: Win10

            0_1502387575364_2017-08-10 13_52_25-About Mozilla Firefox.png

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @gjacobse
              last edited by

              @gjacobse said in Sodium Ticket Creation Failing in FireFox:

              Confirmed here as well. Hitting the submit does not commit the new ticket.

              OS: Win10

              Cool I'm not the only one, not cool that it's happening.

              1 Reply Last reply Reply Quote 0
              • DanpD
                Danp
                last edited by

                Have you checked the browser console (Ctrl+Shift+J) for any errors?

                1 Reply Last reply Reply Quote 1
                • QuixoticJeremyQ
                  QuixoticJeremy
                  last edited by

                  Don't think this is specific to ff. Good to know that it isn't specific to dash though.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    happening to me at the office today in Chrome.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      NOW I cannot make new tickets in Chrome any longer.

                      DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @scottalanmiller
                        last edited by

                        @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                        NOW I cannot make new tickets in Chrome any longer.

                        Paging @QuixoticJeremy

                        What did you do?!

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                          NOW I cannot make new tickets in Chrome any longer.

                          hot damn, now it's really broken..

                          1 Reply Last reply Reply Quote 0
                          • QuixoticJeremyQ
                            QuixoticJeremy
                            last edited by

                            I'll be spending on this l8r tonight. Spending time with my wife atm. I'll fix it tonight though

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @QuixoticJeremy
                              last edited by

                              @quixoticjeremy said in Sodium Ticket Creation Failing in FireFox:

                              I'll be spending on this l8r tonight. Spending time with my wife atm. I'll fix it tonight though

                              I'm in no rush bro.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                This is what happens when you add baseball and beer to development.

                                QuixoticJeremyQ 1 Reply Last reply Reply Quote 2
                                • QuixoticJeremyQ
                                  QuixoticJeremy @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Sodium Ticket Creation Failing in FireFox:

                                  This is what happens when you add baseball and beer to development.

                                  True but beer is a necessity to life, so can you really blame me?

                                  1 Reply Last reply Reply Quote 0
                                  • QuixoticJeremyQ
                                    QuixoticJeremy
                                    last edited by

                                    @Dashrender now that you are able to create tickets and so is scott, would you mind resolving this? I've already got that other thing logic ticketid point on my to do list.

                                    1 Reply Last reply Reply Quote 0
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