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    O365 and Outlook - Trying to Connect

    Scheduled Pinned Locked Moved IT Discussion
    outlookoffice 365outage
    14 Posts 6 Posters 2.6k Views
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    • gjacobseG
      gjacobse
      last edited by

      You don't have Pertino running do you? We have seen issues when it is...

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @gjacobse
        last edited by

        @gjacobse No pertino

        1 Reply Last reply Reply Quote 1
        • DustinB3403D
          DustinB3403
          last edited by

          On the phone with Microsoft. It appears that there is an outage that was reported yesterday. Our services appear to be a part of said outage.

          Will post an ETA if there is one shared.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by DustinB3403

            No confirmed ETA as of currently.

            The soft guess is "Monday" at some point.

            The incident issue is


            EX89732 Jan 7, 2017 4:35 PM Restoring service Title: Can't sign in to Skype for Business in Outlook on the web

            User Impact: Users in hybrid Skype deployments may be unable to chat or sign in to Skype for Business from Outlook on the web.

            Current status: The deployment of the fix is approximately 80 percent complete. We're monitoring the infrastructure to ensure the deployment progresses as expected.

            Scope of impact: A few customers have reported this issue, and our analysis indicates that impact is specific to on-premises Skype for Business Server customers configured with hybrid environments.

            Start time: Monday, December 26, 2016, at 12:00 AM UTC

            Preliminary root cause: An Outlook on the web update to improve feature performance resulted in a code issue that unexpectedly impacted Skype authentication for users in hybrid deployments.

            Next update by: Monday, January 9, 2017, at 1:00 AM UTC


            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @DustinB3403
              last edited by

              @DustinB3403 gods remove the tabs first.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @JaredBusch
                last edited by

                @JaredBusch said in O365 and Outlook - Trying to Connect:

                @DustinB3403 gods remove the tabs first.

                I'm flattered, you referred to me as one of many gods. 🙂

                travisdh1T 1 Reply Last reply Reply Quote 0
                • travisdh1T
                  travisdh1 @DustinB3403
                  last edited by travisdh1

                  @DustinB3403 said in O365 and Outlook - Trying to Connect:

                  @JaredBusch said in O365 and Outlook - Trying to Connect:

                  @DustinB3403 gods remove the tabs first.

                  I'm flattered, you referred to me as one of many gods. 🙂

                  Do we have a facepalm emoji available? I want one for times like this 😛

                  dafyreD 1 Reply Last reply Reply Quote 1
                  • dafyreD
                    dafyre @travisdh1
                    last edited by

                    @travisdh1 said in O365 and Outlook - Trying to Connect:

                    @DustinB3403 said in O365 and Outlook - Trying to Connect:

                    @JaredBusch said in O365 and Outlook - Trying to Connect:

                    @DustinB3403 gods remove the tabs first.

                    I'm flattered, you referred to me as one of many gods. 🙂

                    Do we have a facepalm emoji available? I want one for times like this 😛

                    0_1483988103005_picard_facepalm.jpg

                    How's this?

                    1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.

                      travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • travisdh1T
                        travisdh1 @DustinB3403
                        last edited by

                        @DustinB3403 said in O365 and Outlook - Trying to Connect:

                        Microsoft should be calling me any minute.

                        Sorry.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @DustinB3403
                          last edited by

                          @DustinB3403 said in O365 and Outlook - Trying to Connect:

                          Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.

                          Did they?

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by

                            @scottalanmiller said in O365 and Outlook - Trying to Connect:

                            @DustinB3403 said in O365 and Outlook - Trying to Connect:

                            Day 4 and and Autodiscover is still broken. Microsoft should be calling me any minute.

                            Did they?

                            Ha.. yes they did and there were additional configuration changes made so that users are authentication against out on premise server, but the cached records that O365 collects.

                            And there is a new issue that I've been dealing with for a few days (4) were we apparently can't sync users / password / dl changes etc.

                            Even though the sync says everything is functional.

                            1 Reply Last reply Reply Quote 0
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