Finding the Best Open Source Email Solutions
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Again... All I did was to go on the community website (which I do regularly nowadays) get the packages and install them.
I did NOTHING else and it just worked.
Even if I had some tweaking to do (which I do not in my case) I would still do it because simply the functionality compared to Zimbra (for what I need, that is me not you) is vastly better to the point that Zimbra just doesn't have it in the community edition!!!
That said, I have been running this stuff in production and the only downtime I had was when I had a hardware failure and that had nothing to do with them.
As I said, talk to them, not me, as I am a happy user that's all I can say.
But there again, some people buy Italian cars (well, me), some German, some British, whatever.
When you do, you go to the dealership and ask them what they have to say and check if it works for YOU
I do consider Kopano to be a very professional company and in my experience when I did have queries or anything else, they have always been very responsive and I had my answers quickly.
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The forum is new, because until last month the forum was based on the zarafa forum until they created the new repository.
If you go in the zarafa one you will see a lot more of the past topics, some of it is still applicable to Kopano.
That said, I would write to Kopano directly ([email protected], [email protected]) and ask them your queries as well as in the forum.
Now I do have to go to do some work, by all means keep me uptodate, but I am a user, not an employee, so I do have to do some work that pays my salary (and I am not paid by Kopano).
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@mcostan said in Finding the Best Open Source Email Solutions:
If you are trying to buy a car at the very least you go to see the dealership, not a random buyer that may be biased or otherwise.
See, that's what I did, and they couldn't produce a working car. But a customer of that dealership is telling me that the car he got there is great and that I should go back and poke around more to find a better salesman
We certainly went straight to them and tested out their product. That's what we did first.
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@mcostan said in Finding the Best Open Source Email Solutions:
That said, I would write to Kopano directly ([email protected], [email protected]) and ask them your queries as well as in the forum.
That feels intrusive. I don't like to do that to a company that is not getting paid for support. Forum traffic helps everyone, emails are private. And that's the commercial company, not the open source product. So seems even less appropriate given that we don't pay for it.
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@mcostan said in Finding the Best Open Source Email Solutions:
I am happy with my setup which is Debian (8) and Centos for mailscanner etc.
What led you to even test this on Debian? Did you know that that was where it would run before starting?
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you are saying that the packages do not work, I am saying that the packages work.
Go on the forums and ask them.
Anyway by all means buy Zimbra and forget Kopano if that what you want to do.
If anyone asks me if Kopano works, YES it does work.
Perhaps you didn't install it properly?
Perhaps you didn't have Centos 7 setup correctly?
Perhaps you didn't run the correct command?Perhaps you do not know what you are doing?
So please stop complaining. It's like me saying that a German car doesn't work without driving one.
Go on the forums and ask them if you have very specific issues.
Right now "just doesn't work" isn't an answer. It works for me and I am happy and I have no reported issues.
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Because I run Debian and Centos 7 in my infrastructure so I installed it there.
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@Romo said in Finding the Best Open Source Email Solutions:
@mcostan said in Finding the Best Open Source Email Solutions:
Not sure how different 16.04 is from 16.10, I am running on 16.04 so I have no idea whether Kopano 16.04 installs on 16.10
Just tried an install on Ubuntu 16.10 and it doesn't work
16.10 has libicu57 and the packages as you see in the screenshot won't install because of unmet dependencies. =(Quoting here to make note that I'm going to fork the source post as a new thread for Kopano to troubleshoot.
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@mcostan said in Finding the Best Open Source Email Solutions:
Go on the forums and ask them if you have very specific issues.
I already did.
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In any case I do have work to do, so I wish you good luck in your search and all the best.
By all means you should choose what works for me and I'll use what works for me.
Everyone happy.
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So if I am trying to install a package for Centos 6 for Centos 7 it should work? Of course not.
They support 16.04 and not 16.10? well, up to them.
It works for me.
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@mcostan said in Finding the Best Open Source Email Solutions:
Right now "just doesn't work" isn't an answer. It works for me and I am happy and I have no reported issues.
But it "just works" without you having ever attempted a supported, enterprise Linux distro, right? That's the biggest issue. Running only on Debian to you "just works" and to me is "not indicative of working for production." We don't consider Debian, which is great as a base but is an unsupported product, to be production ready. Maybe that is the key difference. Debian is not an LTS product, it doesn't have support at all. Which is fine, companies like Canonical layer support on top of it. The Debian code is excellent.
So that's our disconnect I think. If you only have it on Debian, to us we see that as "not fully tested" yet. Not for our production needs. For a system at home or something, absolutely, nothing wrong with that whatsoever.
But that's why I'm wondering - why given your stance on CentOS and Ubuntu you went right to Debian and tested none of the supported options?
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@mcostan said in Finding the Best Open Source Email Solutions:
So if I am trying to install a package for Centos 6 for Centos 7 it should work? Of course not.
They claim the packages are for CentOS 7. This is not at all a fair comparison.
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now really I have to stop this as I have work to do.
All I can say is that I am a happy user and unless Zimbra gives me the functionality that I need in the community edition which it does NOT, I'll stick with Kopano.
At the end of the day, I can only choose a product that gives me the FUNCTIONALITY I need and it works.
I can't use Zimbra as it does NOT have the functionality (community edition) so for as much as we can debate what's better and what's worse, it's a NON STARTER FOR ME.
If I can't have the functionality I can't use it. It may be great, stable, never go down, support Ubuntu 19.78 but if it doesn't do what I need, I just can NOT use it.
When it does, I'll be happy to revisit it.
End of the story for me.
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It's for historical reasons (unrelated to Kopano) that I run Debian and Centos in production and it's fine. That said, you may have a different opinion on your production environments and by all means you should choose those.
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@mcostan said in Finding the Best Open Source Email Solutions:
now really I have to stop this as I have work to do.
All I can say is that I am a happy user and unless Zimbra gives me the functionality that I need in the community edition which it does NOT, I'll stick with Kopano.
At the end of the day, I can only choose a product that gives me the FUNCTIONALITY I need and it works.
I can't use Zimbra as it does NOT have the functionality (community edition) so for as much as we can debate what's better and what's worse, it's a NON STARTER FOR ME.
If I can't have the functionality I can't use it. It may be great, stable, never go down, support Ubuntu 19.78 but if it doesn't do what I need, I just can NOT use it.
When it does, I'll be happy to revisit it.
End of the story for me.
I'm not trying to argue, only trying to determine what the state of the product is. I'm not asking you to defend it, only stating what problems we have run into, why it seems to be unsupported and what our impression of testing it out is. It was good advice to push us to their forums, if nothing else, people need to know that installation problems are happening rather than people just ignoring the product and moving on.
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I am getting the exact opposite impression:
a) it is supported
b) it installs fine in my environments
c) if you want paid for support you can of course buy it.That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
Therefore for me the choice is only one. I need a car with 4 wheels and right now there is only one that I can have, so that's the one I buy.
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@mcostan said in Finding the Best Open Source Email Solutions:
I am getting the exact opposite impression:
a) it is supported
b) it installs fine in my environments
c) if you want paid for support you can of course buy it.That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
Therefore for me the choice is only one. I need a car with 4 wheels and right now there is only one that I can have, so that's the one I buy.
That's fine. But I just posted what we found and you argued with me, not the other way around. We gave it more than a fair shake, we followed the docs. If you are sure it works on a supported OS (you are the one that brought up the importance of that, in fact) then give an install a try and see for yourself. Show us that we are wrong, by all means. What are we failing at? Why are you arguing against what we are showing?
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@mcostan said in Finding the Best Open Source Email Solutions:
That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
No one has implied that there is something wrong about that. All we did was push forward with a lot more testing than we normally would have done because you spoke so highly of it. And what we found was that it did not appear to be production ready. In no way does that imply that it can't be installed on Debian or that it doesn't work for you. So I'm unclear of why you keep pushing the point when we've not argued with you.
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Reasons that we found it to be lacking:
- No working docs
- No working install on an enterprise, supported OS
Where we are now:
- Documenting the failures individually for Kopano
- Have posted in their community for them to follow up
