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    XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!

    Scheduled Pinned Locked Moved IT Discussion
    xenserverxenserver 6.2iscsisan
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Everything that ends in .gz can be safely just moved off (deleting from the source) as they are archival and not being used.

      C 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @Danp
        last edited by

        @Danp said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

        @Dashrender WinSCP would be handy here for copying the file.

        As @Danp said, you can download WinSCP on your workstation, then log into the server using your credentials, then browse to the directory, and drag copy the files to your local computer. Once you've done that you can delete the logs - BUT - wait for Scott before doing any of that - he is an expert, I'm less than a noob.

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • C
          CitrixNewbJD @scottalanmiller
          last edited by

          @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

          Everything that ends in .gz can be safely just moved off (deleting from the source) as they are archival and not being used.

          rm /var/log/*.gz
          Is that correct?

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

            @Danp said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

            @Dashrender WinSCP would be handy here for copying the file.

            As @Danp said, you can download WinSCP on your workstation, then log into the server using your credentials, then browse to the directory, and drag copy the files to your local computer. Once you've done that you can delete the logs - BUT - wait for Scott before doing any of that - he is an expert, I'm less than a noob.

            Same connection details as the SSH connection.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @CitrixNewbJD
              last edited by

              @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

              @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

              Everything that ends in .gz can be safely just moved off (deleting from the source) as they are archival and not being used.

              rm /var/log/*.gz
              Is that correct?

              Yes, that will remove them.

              1 Reply Last reply Reply Quote 0
              • C
                CitrixNewbJD
                last edited by

                Filesystem            Size  Used Avail Use% Mounted on
                /dev/sda2             4.0G  3.1G  684M  83% /
                none                  373M   72K  373M   1% /dev/shm
                /opt/xensource/packages/iso/XenCenter.iso
                                       52M   52M     0 100% /var/xen/xc-install
                
                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Much healthier.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    We still need to see the logs 🙂

                    C 1 Reply Last reply Reply Quote 0
                    • momurdaM
                      momurda
                      last edited by

                      You might get some useful info from the XenCenter. In one of the earlier posts you had a Screencap of your XC. There were 5700+ notifications listed. I imagine if you click on that and goto Errors and Alerts buttons you will get some useful info. Alerts can be useful for finding the cause, Errors get a bit spammy in XC though they are useful as well.
                      Generally, the local storage not being connected is probably the first i would look at. That is bad. Then once that is working you need to figure out why your multipathd setup is borked. You said you changed some ip addresses; this is probably a major reason why it isnt working.
                      Have you tried logging into the switch this is all connected to and seeing if it is ok?

                      scottalanmillerS C 2 Replies Last reply Reply Quote 2
                      • scottalanmillerS
                        scottalanmiller @momurda
                        last edited by

                        @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                        You might get some useful info from the XenCenter. In one of the earlier posts you had a Screencap of your XC. There were 5700+ notifications listed. I imagine if you click on that and goto Errors and Alerts buttons you will get some useful info. Alerts can be useful for finding the cause, Errors get a bit spammy in XC though they are useful as well.
                        Generally, the local storage not being connected is probably the first i would look at. That is bad. Then once that is working you need to figure out why your multipathd setup is borked. You said you changed some ip addresses; this is probably a major reason why it isnt working.
                        Have you tried logging into the switch this is all connected to and seeing if it is ok?

                        Multipath is likely failing because the network is having issues.

                        1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender
                          last edited by

                          What is the network setup on these servers and the SAN?

                          One switch, multiple switches? how many connections to each server? etc.

                          C 2 Replies Last reply Reply Quote 0
                          • C
                            CitrixNewbJD @scottalanmiller
                            last edited by

                            @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                            We still need to see the logs 🙂

                            [root@xen2 ~]# tail -n 100 messages
                            tail: cannot open `messages' for reading: No such file or directory
                            
                            NerdyDadN scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • C
                              CitrixNewbJD @momurda
                              last edited by

                              @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                              You might get some useful info from the XenCenter. In one of the earlier posts you had a Screencap of your XC. There were 5700+ notifications listed. I imagine if you click on that and goto Errors and Alerts buttons you will get some useful info. Alerts can be useful for finding the cause, Errors get a bit spammy in XC though they are useful as well.
                              Generally, the local storage not being connected is probably the first i would look at. That is bad. Then once that is working you need to figure out why your multipathd setup is borked. You said you changed some ip addresses; this is probably a major reason why it isnt working.
                              Have you tried logging into the switch this is all connected to and seeing if it is ok?

                              It's a few thousand of these.

                              0_1482863689216_Screenshot 2016-12-27 12.34.42.png

                              DanpD 1 Reply Last reply Reply Quote 0
                              • NerdyDadN
                                NerdyDad @CitrixNewbJD
                                last edited by

                                @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                We still need to see the logs 🙂

                                [root@xen2 ~]# tail -n 100 messages
                                tail: cannot open `messages' for reading: No such file or directory
                                

                                might have to cd to the logs folder and try that tail again.

                                1 Reply Last reply Reply Quote 1
                                • DanpD
                                  Danp @CitrixNewbJD
                                  last edited by

                                  @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                  It's a few thousand of these.

                                  What about the 5 errors under Events?

                                  C 1 Reply Last reply Reply Quote 0
                                  • C
                                    CitrixNewbJD @Dashrender
                                    last edited by

                                    @Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                    What is the network setup on these servers and the SAN?

                                    One switch, multiple switches? how many connections to each server? etc.

                                    2 switches. I tried reaching out to the guy that set it up 6 years ago, and he said he doesn't even remember how he did it. It was the last time he did a XenServer and PowerVault setup. I can get you the networking info from the XC and from the PV, and maybe we can find info for the switch that way, but I have no documentation for it.

                                    In my defense, I've been lobbying for a replacement for this setup. Hopefully, it's coming due now.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • C
                                      CitrixNewbJD @Danp
                                      last edited by

                                      @Danp said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                      It's a few thousand of these.

                                      What about the 5 errors under Events?

                                      All work I've been trying to do since it went down.

                                      0_1482863855458_Screenshot 2016-12-27 12.37.27.png

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @CitrixNewbJD
                                        last edited by

                                        @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                        @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                        We still need to see the logs 🙂

                                        [root@xen2 ~]# tail -n 100 messages
                                        tail: cannot open `messages' for reading: No such file or directory
                                        

                                        That's not good. That means that something really went wrong. Probably the disk had filled up.

                                        C 1 Reply Last reply Reply Quote 0
                                        • C
                                          CitrixNewbJD @Dashrender
                                          last edited by

                                          @Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                          What is the network setup on these servers and the SAN?

                                          One switch, multiple switches? how many connections to each server? etc.

                                          1_1482863973431_Screenshot 2016-12-27 12.39.21.png 0_1482863973430_Screenshot 2016-12-27 12.39.17.png

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @CitrixNewbJD
                                            last edited by

                                            @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                            @Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                            What is the network setup on these servers and the SAN?

                                            One switch, multiple switches? how many connections to each server? etc.

                                            2 switches. I tried reaching out to the guy that set it up 6 years ago, and he said he doesn't even remember how he did it. It was the last time he did a XenServer and PowerVault setup. I can get you the networking info from the XC and from the PV, and maybe we can find info for the switch that way, but I have no documentation for it.

                                            In my defense, I've been lobbying for a replacement for this setup. Hopefully, it's coming due now.

                                            XenServer is very good, but the version you have is old and not maintained. Having it with the PowerVault was never acceptable. That was a bad setup. XenServer is a very good choice. But if you don't have a XenServer team, you'll want something else. Of course, @scale is a good choice, but you already know that 😉 Moving this to a Scale cluster would be a quick fix that would address both the compute and the storage needs and let you move to a far more reliable setup.

                                            C 1 Reply Last reply Reply Quote 1
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