Dell Power Edge R330 Issue: CPU 0000 CPU1 Internal error (IERR)
-
Dear All ,
I have bought a new Dell Power Edge R330 . I can't install the new OS on my New Server . It print CPU 0000 CPU1 Internal error (IERR) Contact Support . Please let me know how can i resolve this issue .
Thank you in advance
-
If the server is new you should contact support.
No point in your troubleshooting the issue, as you want these issues known by your support company so they can fix any issues.
-
The error listed appears to be a semi-generic one, in which its most often is a case of bad memory on the server.
-
Agree with @DustinB3403. However, here's a KB article from Dell that discusses potential causes and how to resolve.
-
Check that one of your memory sticks did not come loose in shipment; namely reseat them all. If that does not fix, call Dell Support. I had that error on a new server and it turned out we had a loose module
-
Tagged and modified the title for SEO purposes.
-
If it is new, you could have already contacted Dell support and had a solution in the time it took you to write this post. It's new, use your warranty, contact Dell, and get it fixed. That's how you do that. We can't send you replacement components even if you knew exactly what you needed.
-
The error says to contact support, I'd start there. While waiting for them. I'd do routine testing... reseat everything, pull some memory out, etc. If it is not time sensitive, I'd just wait for Dell to get back to you.
-
Also, you mentioned installing an OS to the server, make sure you don't do that. Only a hypervisor to the server, OS to the hypervisor.
-
@scottalanmiller said in Dell Power Edge R330 Issue: CPU 0000 CPU1 Internal error (IERR):
The error says to contact support, I'd start there. While waiting for them. I'd do routine testing... reseat everything, pull some memory out, etc. If it is not time sensitive, I'd just wait for Dell to get back to you.
I've never had to wait more than 5 minutes for Dell chat support.
