Firmware update for HP printers bans third-party ink
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@wrx7m said in Firmware update for HP printers bans third-party ink:
If I could, I would throw all of our printers into the recycle bin, after taking a bat, Office Space-style, to every last mother effing one of them.
That should be the most upvoted post on any topic, right there.
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The new firmware update has cause many - including myself issue. In March 2016 I purchased new ink from iKong on Amazon and didn't really need it until about the end of July.
Last weeks update 'broke' the cartridges I have. Moving forward, I went back to my order to find that the item is not available any longer. There were other listed cartridges reported to work with the new firmware.
Going over the reviews from others that had purchased the iKong pack (950xl/951xl) reported having contacted iKong and had received new cartridges free of charge with updated chips which would work.
As these were less than 1 year old and the experience from others, I contacted iKong and received an apology and offer to try a new set.
The new set should be here next week, and I am out nothing. If they work it's still a good value for the $18.oo spent as the seller / maker has made good on their product.
We will see if they work and for how long. I'm not completely of the mind that it's iKong's place to apologize as the whole debacle starts with HP. However I believe they are going above and beyond in the attempt to make it right.
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@gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?
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@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?
There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.
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@gjacobse said in Firmware update for HP printers bans third-party ink:
@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?
There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.
Did you update it or did it update itself? Or is this simply a time bomb?
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@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse said in Firmware update for HP printers bans third-party ink:
@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?
There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.
Did you update it or did it update itself? Or is this simply a time bomb?
No action on my part. printer did this upon it's own accord - which I suppose you could consider a time bomb. I'll take a look at the GUI in a moment - have to address an issue.
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@gjacobse said in Firmware update for HP printers bans third-party ink:
@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse said in Firmware update for HP printers bans third-party ink:
@scottalanmiller said in Firmware update for HP printers bans third-party ink:
@gjacobse did they warn you before applying the firmware update? Do they give you a way to roll back?
There was no warning that I saw or recall. I don't print everyday, and though the printer sits just inches away, I don't recall anything presenting on the display. As for rolling back, I have not considered that option, but can of course check.
Did you update it or did it update itself? Or is this simply a time bomb?
No action on my part. printer did this upon it's own accord - which I suppose you could consider a time bomb. I'll take a look at the GUI in a moment - have to address an issue.
That's where it crosses into the clearly illegal territory. Designing a device to self destruct is illegal.
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HP Driver and support page shows that the current firmware was published in March 2016, so this may not be 'completely new'
Several other searches report success with downgrading the firmware, but the download isn't direct from HP.
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Crazy. I hope millions of people stop buying HP forever because of this. I'll certainly never do business with them again.
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@Dominica just said that they have started a new ink subscription model that is likely why they decided to vandalize peoples' printers in the hopes of extorting more money from them through the new subscription model.
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As a temporary work around I have re-connected the old HP LJ3030.. which isn't networkable. However I have a very old SimpleShare NAS that can act as a print server. it's not worked right in a while with the external USB devices, but is currently. So I am able to print (the UPS shipping labels) for the now.
Sometimes it pays to keep old tech around.
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As a long term solution... Brother printers.
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@scottalanmiller said in Firmware update for HP printers bans third-party ink:
As a long term solution... Brother printers.
Might go Lexmark
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Or Epson EcoTanks. The secretary here loves it, even tho it tends to get paper jams.
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I always recommend Epson for inkjet and laserjet is a toss up. When I go for low cost I recommend Brother, anything else is usually HP or Canon.
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Epson and Brother are good. Never been happy with Lexmark.
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@scottalanmiller said in Firmware update for HP printers bans third-party ink:
As a long term solution... Brother printers.
Maybe I won't let my wife sell my brother "printer" in the garage sale after all.
I have an hp office jet pro x451. So far it's been amazing but I haven't burned through the factory cartridges just yet.
I was planning on buying after market refills, hoping I wouldn't have an issue.
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Canon used to make some with simple clear plastic ink tanks which you could refill easily and for pennies. I own one but have not used it in ages.
I only ever use a laser printer, and that's for toner transfer - probably 10 pages a year on average.
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EFF has a petition
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@JaredBusch said in Firmware update for HP printers bans third-party ink:
EFF has a petition
Signed and shared.
