What Are You Doing Right Now
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@DustinB3403 said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs someone modified that page today, too. And they are using a litespeed server? Weird. Not bad, just rare.
You'll also want to check any caches. Once fixed, the caches might hold on for a while.
she said she changed the format last night...
Tell her to stop playing IT and hire someone for it. Breaking her website isn't helping her.
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@DustinB3403 said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs someone modified that page today, too. And they are using a litespeed server? Weird. Not bad, just rare.
You'll also want to check any caches. Once fixed, the caches might hold on for a while.
she said she changed the format last night...
Tell her to stop playing IT and hire someone for it. Breaking her website isn't helping her.
I don't consider this fair - you have no idea what she changed. And WP is meant for end user changes - yes, I know this isn't WP... but still.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
which makes it odd that she would have affected it - though I suppose if she changed the name of the actual file - it's possible the system she's using will update the www based config, but not the default config.
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
which makes it odd that she would have affected it - though I suppose if she changed the name of the actual file - it's possible the system she's using will update the www based config, but not the default config.
I dont think she affected the file it's self. I think it's been like this for a while.
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@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
which makes it odd that she would have affected it - though I suppose if she changed the name of the actual file - it's possible the system she's using will update the www based config, but not the default config.
I dont think she affected the file it's self. I think it's been like this for a while.
oh - who hosts it for her?
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@Dashrender She is using Square Space ; Purchased the domain, I think it's self hosted..
Idk. I just told her that if she needs IT Support for her business in the future to let me know.
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@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
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@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
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@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
Did you even google SquareSpace? I mean I already know what it is so I didn't' bother, but still.
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@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
Did you even google SquareSpace? I mean I already know what it is so I didn't' bother, but still.
Nope, I sure didn't, My guess is it's a lot like GoDaddy?
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@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
Did you even google SquareSpace? I mean I already know what it is so I didn't' bother, but still.
Nope, I sure didn't, My guess is it's a lot like GoDaddy?
FFS
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https://i.imgur.com/ifdiW9y.png
https://i.imgur.com/6S7kfCJ.png
Not the same; both offer Hosting but that's literally the only similarity
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@DustinB3403 said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
Did you even google SquareSpace? I mean I already know what it is so I didn't' bother, but still.
Nope, I sure didn't, My guess is it's a lot like GoDaddy?
FFS
Fuck Off Dustin.
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I didn't know SS offered hosting... meh.
So assuming the site is actually on SS, I would say a call to their support is in order - either that or SS operates only on the assumption of www.domainname.com
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@Dashrender said in What Are You Doing Right Now:
I didn't know SS offered hosting... meh.
So assuming the site is actually on SS, I would say a call to their support is in order - either that or SS operates only on the assumption of www.domainname.com
that's what I told her to do: Call their support and let them know that this is going on.
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
how does she not know? That's a pretty major problem for a business owner to not know where her own website is!
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@WrCombs said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Idk.
This is obvious because...
@WrCombs said in What Are You Doing Right Now:
She is using Square Space
conflicts with
@WrCombs said in What Are You Doing Right Now:
I think it's self hosted..
so it's hosted by Square Space?
SS is a hoster, that's what they do.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
how does she not know? That's a pretty major problem for a business owner to not know where her own website is!
That's a great question..
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
my friend (who is a business owner for her own Eye Lash cosmetic company) is having issues getting to her website
When i put inmyfriendswebsite.comi get an Index page
like this: https://i.imgur.com/xsUirIW.pngwhen I use
www.myfriendswebsite.comi goes through.
Weirdly enough it doesn't work for her either way she puts the address in.so ; it's joycelashes.com
Same behaviour here, but now she got some free promotion
She will thank you later when her SEO takes off.So this implies that the configuration file has different entries for www and the default pages. Need to take a quick look there, like the httpd.conf file or the nginx.conf file (more likely the associated conf.d file collection that they pick up). Should be really simple to see that there are two entries and either merge the bad one into the good one, or just copy the good one.
No idea where this is, and she doesn't either..
how does she not know? That's a pretty major problem for a business owner to not know where her own website is!
Actually, that doesn't surprise me in the least. Just because they set it up on SquareSpace doesn't mean they understand it's hosted there, etc. There is so much disconnect - all they know is they log into some website to make updates and it just works... hosting - what the hell is hosting? I just have a website, that's all I know.
