What Are You Doing Right Now
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@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Maybe MPSs should have disclaimers in their contracts that state that there is never any responsibility for any files marked, indicated, or filed for deletion, trash, etc.
MSPs shouldn't take it as their job to empty a customers deleted items. Regardless of the fact that the deleted items are meant to be emptied out regularly.
MSPs encompass customer service - often there to do any number of tasks for a customer. Given that often the role of IT is to do what customers can't do or won't do or are confused about, there is essentially no task that can be ruled out as "not their job". MSP = IT, and IT = business, and to some degree, everything in a company falls within that purview.
I get the argument. I do, but as the IT person would you go and empty the CEO's delete items without asking them?
If I'm there to fix a problem that that would help, yes. They've already marked them for deletion. If they need support because they don't know to empty the deleted folder, then yes, that's my job.
Reverse it, as a CEO would you ever have any reasonable expectation that things you deleted weren't actually deleted? Nope. None. Nada.
yeah - if only that were really true - tons, and tons of crazy people use the deleted items as another folder...
that lots of crazy people do something in absolutely no way affects the answer I asked for. If lots of crazy people do something obvious and foolish, they should always expect the obvious outcome.
Sadly - it also means you can't ever just clean out someone's trash in email without asking.
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Maybe MPSs should have disclaimers in their contracts that state that there is never any responsibility for any files marked, indicated, or filed for deletion, trash, etc.
MSPs shouldn't take it as their job to empty a customers deleted items. Regardless of the fact that the deleted items are meant to be emptied out regularly.
MSPs encompass customer service - often there to do any number of tasks for a customer. Given that often the role of IT is to do what customers can't do or won't do or are confused about, there is essentially no task that can be ruled out as "not their job". MSP = IT, and IT = business, and to some degree, everything in a company falls within that purview.
I get the argument. I do, but as the IT person would you go and empty the CEO's delete items without asking them?
If I'm there to fix a problem that that would help, yes. They've already marked them for deletion. If they need support because they don't know to empty the deleted folder, then yes, that's my job.
Reverse it, as a CEO would you ever have any reasonable expectation that things you deleted weren't actually deleted? Nope. None. Nada.
yeah - if only that were really true - tons, and tons of crazy people use the deleted items as another folder...
that lots of crazy people do something in absolutely no way affects the answer I asked for. If lots of crazy people do something obvious and foolish, they should always expect the obvious outcome.
Sadly - it also means you can't ever just clean out someone's trash in email without asking.
Or their desktop!
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Just finished online training for the new software - at home with a 4 year old
im luckyall I have to do now to complete training is do an install at a live site .
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@WrCombs said in What Are You Doing Right Now:
Just finished online training for the new software - at home with a 4 year old
im luckyall I have to do now to complete training is do an install at a live site .
I do not want to appear self serving, so I will simply say:
Good luck. -
@wrx7m said in What Are You Doing Right Now:
@NerdyDad said in What Are You Doing Right Now:
Building an OpenVPN server on Debian 9 Server on Vultr.
Interesting. I have one on-prem running on CentOS 7.
Mine isn't really for a production environment, but is to tie together Internet IP addresses to a DMZ in my house. All of the instructions I am seeing show to use Ubuntu 16.04, but I figured I would give it a try on Debian 9.1.
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@dafyre said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
Just finished online training for the new software - at home with a 4 year old
im luckyall I have to do now to complete training is do an install at a live site .
I do not want to appear self serving, so I will simply say:
Good luck.lol thank you
It'll be fun. -
Just adding a little Steven Hawking to my life.
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Maybe MPSs should have disclaimers in their contracts that state that there is never any responsibility for any files marked, indicated, or filed for deletion, trash, etc.
MSPs shouldn't take it as their job to empty a customers deleted items. Regardless of the fact that the deleted items are meant to be emptied out regularly.
MSPs encompass customer service - often there to do any number of tasks for a customer. Given that often the role of IT is to do what customers can't do or won't do or are confused about, there is essentially no task that can be ruled out as "not their job". MSP = IT, and IT = business, and to some degree, everything in a company falls within that purview.
I get the argument. I do, but as the IT person would you go and empty the CEO's delete items without asking them?
If I'm there to fix a problem that that would help, yes. They've already marked them for deletion. If they need support because they don't know to empty the deleted folder, then yes, that's my job.
Reverse it, as a CEO would you ever have any reasonable expectation that things you deleted weren't actually deleted? Nope. None. Nada.
yeah - if only that were really true - tons, and tons of crazy people use the deleted items as another folder...
that lots of crazy people do something in absolutely no way affects the answer I asked for. If lots of crazy people do something obvious and foolish, they should always expect the obvious outcome.
Sadly - it also means you can't ever just clean out someone's trash in email without asking.
Hence why there should be the disclaimer in the contract. It should be that they can't ever put something they intend to keep in trash. And legally, I think they'd have a pretty hard time claiming that they marked it for deletion and intended to keep it. That sounds like a lie that they made up after the fact and isn't plausible, but people accept no matter how obviously false it has to be.
That's literally like claiming that they threw it in the physical garbage and didn't expect anyone to ever empty it and that they could safely use it as a storage container.
Sounds like it would have to be a lie, right?
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@DustinB3403 I was just reading about Kuiper Belt Objects!
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just sitting around looking groovy when my phone beeps at me. a work associate added me as a friend on snapchat. don't know how he found me. then I looked at snapchat and it was asking me if I wanted to add my daughters friends as friends.
snapchat account deleted and app gone.
what can i use to communicate with my geographically dispersed kids that won't try to spread my contacts across the globe?
is telegram 'safe'? never used it, don't know much about it.
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@siringo said in What Are You Doing Right Now:
is telegram 'safe'? never used it, don't know much about it.
that's what most of us use.
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@scottalanmiller said in What Are You Doing Right Now:
@siringo said in What Are You Doing Right Now:
is telegram 'safe'? never used it, don't know much about it.
that's what most of us use.
I like it on mobile. I haven't yet used it on Desktop but On mobile you have to shut off notifications- trust me.
LOL -
can you do video chat on telegram? it seems to only mention email and voice & sms
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That feeling when it's the end of the fiscal year and the other department you set aside $10k for never did anything and now you have a departmental toy budget.... mmmm so good.
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crikey, this Telegram is fasssst
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@MattSpeller I bet your department needs a bottle or 2 of pappy van Winkle...
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1653 hours 080319, i'm out of here.
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@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Maybe MPSs should have disclaimers in their contracts that state that there is never any responsibility for any files marked, indicated, or filed for deletion, trash, etc.
MSPs shouldn't take it as their job to empty a customers deleted items. Regardless of the fact that the deleted items are meant to be emptied out regularly.
MSPs encompass customer service - often there to do any number of tasks for a customer. Given that often the role of IT is to do what customers can't do or won't do or are confused about, there is essentially no task that can be ruled out as "not their job". MSP = IT, and IT = business, and to some degree, everything in a company falls within that purview.
I get the argument. I do, but as the IT person would you go and empty the CEO's delete items without asking them?
If I'm there to fix a problem that that would help, yes. They've already marked them for deletion. If they need support because they don't know to empty the deleted folder, then yes, that's my job.
Reverse it, as a CEO would you ever have any reasonable expectation that things you deleted weren't actually deleted? Nope. None. Nada.
yeah - if only that were really true - tons, and tons of crazy people use the deleted items as another folder...
that lots of crazy people do something in absolutely no way affects the answer I asked for. If lots of crazy people do something obvious and foolish, they should always expect the obvious outcome.
Sadly - it also means you can't ever just clean out someone's trash in email without asking.
Hence why there should be the disclaimer in the contract. It should be that they can't ever put something they intend to keep in trash. And legally, I think they'd have a pretty hard time claiming that they marked it for deletion and intended to keep it. That sounds like a lie that they made up after the fact and isn't plausible, but people accept no matter how obviously false it has to be.
That's literally like claiming that they threw it in the physical garbage and didn't expect anyone to ever empty it and that they could safely use it as a storage container.
Sounds like it would have to be a lie, right?
In the physical world I agree - in the digital one - nope - as much as you continue to claim it - that's just NOT how many - I'd venture most (as in well over 50%) act.
I say you to an informal pole as you work on end user computers - you and all of NTG - as you log into every single end user - one of the first things you should ask - or rather say - I'm going to empty your recycle bin - is that OK and log the responses. I'm willing to be $100 that more than half would want to look at it's contents before allowing you to actually delete it. and over 30% won't let you delete it.
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@siringo said in What Are You Doing Right Now:
just sitting around looking groovy when my phone beeps at me. a work associate added me as a friend on snapchat. don't know how he found me. then I looked at snapchat and it was asking me if I wanted to add my daughters friends as friends.
snapchat account deleted and app gone.
what can i use to communicate with my geographically dispersed kids that won't try to spread my contacts across the globe?
is telegram 'safe'? never used it, don't know much about it.
The answer is probably nothing. I suppose iMessage hasn't asked to add more contacts of friends of friends... but the whole idea for most of those platforms is to be social and grow. Without growth they die.
