What Are You Doing Right Now

RojoLoco

@wrcombs I'll refer you to my first point... why did he not consider where the bright, afternoon sun would be when placing this device?

(I'm so glad I graduated from customer facing jobs...)

WrCombs

@rojoloco said in What Are You Doing Right Now:

@wrcombs I'll refer you to my first point... why did he not consider where the bright, afternoon sun would be when placing this device?

(I'm so glad I graduated from customer facing jobs...)

Im not disagreeing with you, Honestly have no idea what this guys problem is when he set it up that way

scottalanmiller

@wrcombs said in What Are You Doing Right Now:

@rojoloco said in What Are You Doing Right Now:

@wrcombs I guess he forgot to look at where the sun was before installing this outdoor terminal?

"I didn't plan ahead, now fix my mistake!!!!"

Being the manager of a restaurant is hard, Ill give him that,

but He is one of those " I found this on ebay and google but not for my terminal so i know they are out there"
But the POS vendor we use doesnt supply those for the terminals because they should be inside...

He's not making it any easier, it would seen

scottalanmiller

@dashrender said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

Just got off the phone with a client complaining about the sun glare in the afternoon on his terminal that he put outside..
I suggested an umbrella. He was not impressed.. any body know of any cut to fit screen shades?

I realize how vaugue my post was let me Explain: The client is from a restaurant locally. The POS is outside on the Patio because he wants it to be easier but its causing more of a problem because of the glare from the sun during the afternoon.

What does he do when it rains?

Gets angry, I would guess.

WrCombs

@scottalanmiller said in What Are You Doing Right Now:

@dashrender said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

Just got off the phone with a client complaining about the sun glare in the afternoon on his terminal that he put outside..
I suggested an umbrella. He was not impressed.. any body know of any cut to fit screen shades?

I realize how vaugue my post was let me Explain: The client is from a restaurant locally. The POS is outside on the Patio because he wants it to be easier but its causing more of a problem because of the glare from the sun during the afternoon.

What does he do when it rains?

Gets angry, I would guess.

I would hope he has the ability to move the terminal so when it does rain. I'm not sure, I think it might even be under an Outside extension, the terminal faces to the west, so afternoons suck for the wait staff
Our fix?
Move the terminal to face away from the sun, or build a bout around it to keep it shaded so you can see.

Dashrender

@scottalanmiller said in What Are You Doing Right Now:

@dashrender said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

@wrcombs said in What Are You Doing Right Now:

Just got off the phone with a client complaining about the sun glare in the afternoon on his terminal that he put outside..
I suggested an umbrella. He was not impressed.. any body know of any cut to fit screen shades?

I realize how vaugue my post was let me Explain: The client is from a restaurant locally. The POS is outside on the Patio because he wants it to be easier but its causing more of a problem because of the glare from the sun during the afternoon.

What does he do when it rains?

Gets angry, I would guess.

LOL - yeah probably, because he just lost 10 tables to seat.

Really, those terminals are often weird sizes, it's likely that no polarizer exists for them.. and if they do, they will cost a fortune because of their size.. which means taping on an oversized one that will look like shit - if it will work at all - because if the screens are touch screens, it's like you can't put this over them without causing issues.

RojoLoco

@WrCombs resell him a big roll of expensive-ass 3M anti-glare stuff, marked up to reflect the level of PITA he is.

WrCombs

@dashrender They are touch screens

WrCombs

@rojoloco LOL I wish..

WrCombs

With my Boss out of the office and the other 2 techs on Service calls Im the only one to answer the Tickets as they come in.
Lets hope they all don't burn down or explode before 5 so I can leave it for the guy on call
LOL

gjacobse

@wrcombs said in What Are You Doing Right Now:

With my Boss out of the office and the other 2 techs on Service calls Im the only one to answer the Tickets as they come in.
Lets hope they all don't burn down or explode before 5 so I can leave it for the guy on call
LOL

That's all great until you remember .... you ARE the guy on call.