What Are You Doing Right Now
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@scottalanmiller said in What Are You Doing Right Now:
Router in the house totally died. We are now without Internet completely.
You leave your home... without a backup 4G router?
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@thwr said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Router in the house totally died. We are now without Internet completely.
You leave your home... without a backup 4G router?
Never again! We've been talking about the need to carry that stuff all the time.
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@scottalanmiller said in What Are You Doing Right Now:
Router in the house totally died. We are now without Internet completely.
Woot, false alarm. It was the power in the house... all the lights stayed on, including the one that shared a socket with the router. Dominica tested the router all over the house, worked nowhere. It was when I noticed my laptop discharging on a different floor that we realized that power was out, but nothing visibly affected but the router and anywhere that we tried to plug it in. We are back up. That's so odd what is wired into that one breaker. Every corner of the house was affected, but every corner was not fully affected.
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Living through a phone outage..
ug -
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I mean... yours presumable. But who else's? Who is actually responsible?
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@scottalanmiller said in What Are You Doing Right Now:
I mean... yours presumable. But who else's? Who is actually responsible?
Not entirely sure yet.
Could be the PBX (Mitel) or could be the ISP. The ISP reports no issues... I've pulled logs from the Mitel again (it was having issues on Friday) and just rebooted.
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Rebooting the PBX made it come back online. Might be a failing PBX
We have logs being sent to Mitel as I type this.
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@Dashrender said in What Are You Doing Right Now:
Rebooting the PBX made it come back online. Might be a failing PBX
We have logs being sent to Mitel as I type this.
FreePBX maybe an option here soon?
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@NerdyDad said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
Rebooting the PBX made it come back online. Might be a failing PBX
We have logs being sent to Mitel as I type this.
FreePBX maybe an option here soon?
LOL - not likely. The test group of users hated - I mean freaked out - at the new way parking worked. Mitel has the ability to put a call on hold on someone else's phone... FreePBX didn't when I looked at this two years ago. Instead they have typical pool based parking. There was a real concern that patients would be lost or picked up by the wrong person, etc.
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@Dashrender said in What Are You Doing Right Now:
There was a real concern that patients would be lost or picked up by the wrong person, etc.
Because Management refuses to enforce any kind of sane policy. This company is wasting tons of money and dealing with multiple outages because they refuse to force their user be trained.
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@JaredBusch said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
There was a real concern that patients would be lost or picked up by the wrong person, etc.
Because Management refuses to enforce any kind of sane policy. This company is wasting tons of money and dealing with multiple outages because they refuse to force their user be trained.
Yeah, how many patient issues might arise because they have no phones at all rather than because they can't manage the staff that they hire?
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@scottalanmiller said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
There was a real concern that patients would be lost or picked up by the wrong person, etc.
Because Management refuses to enforce any kind of sane policy. This company is wasting tons of money and dealing with multiple outages because they refuse to force their user be trained.
Yeah, how many patient issues might arise because they have no phones at all rather than because they can't manage the staff that they hire?
now you're assuming that FreePBX will be more reliable than Mitel. Do you have numbers to back that up?
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@Dashrender said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
There was a real concern that patients would be lost or picked up by the wrong person, etc.
Because Management refuses to enforce any kind of sane policy. This company is wasting tons of money and dealing with multiple outages because they refuse to force their user be trained.
Yeah, how many patient issues might arise because they have no phones at all rather than because they can't manage the staff that they hire?
now you're assuming that FreePBX will be more reliable than Mitel. Do you have numbers to back that up?
Because incredible common sense? One is a high availability VM that runs as an enterprise app. The other is stand alone hardware right? So one, if it was anything but a PBX, you'd classify as a hobby device. Unless your Mitel is just a VM being treated like other production workloads, you have your own answer.
It's like asking if servers are more reliable than desktops or if backups are a good idea.
FreePBX does HA, does Mitel?
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@Dashrender said in What Are You Doing Right Now:
now you're assuming that FreePBX will be more reliable than Mitel. Do you have numbers to back that up?
Ask it the other way, I can show that FreePBX runs a an enterprise workload the same as any other critical service. Can you show that Mitel can match that? If not, how can you trust it?
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@Dashrender the reliability of a platform depends on where you can get support.
Black boxes have a single support channel, usually. You may be able to get support from a reseller, that's not at all uncommon.
What is limited is the physical hardware. Freepbx can run as a vm on almost anything, and can be supported by anyone, anywhere.
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@scottalanmiller said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
now you're assuming that FreePBX will be more reliable than Mitel. Do you have numbers to back that up?
Ask it the other way, I can show that FreePBX runs a an enterprise workload the same as any other critical service. Can you show that Mitel can match that? If not, how can you trust it?
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16 spice ups and yet, I get muted for this one...
Maybe from someone that bullies MSPs?
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@scottalanmiller said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
Been trying to keep a panicky mother from freaking out for last week and this weekend.
Pop's surgery went fine, and they took out part of one of his lungs to get rid of... something that they think is cancer, but they're not sure yet. Pops just told them if you're opening me up, take it out... so they did, lol.
He's been up and about a bit today. Got to have a couple more things done, and they will probably sent him home on Tuesday or Wednesday if all goes well.
That's always very scary. He'll be in our prayers.
Thanks! We'll take all the help we can get!
He's still doing well though. Getting grumpy as nurses and doctors are bugging him every 10 minutes, lol.
Thanks for all the prayers and positive thoughts!
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Took the girls out for a walk to find pizza.
