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    Can't Get SpiceWorks on Azure to Authenticate to AD

    Scheduled Pinned Locked Moved IT Discussion
    spiceworksactive directoryazure
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Oh, I also clarified with him that he has no sub-domain for his AD, it really does use his base domain name.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        I'm stepping away for a bit to hang out with @Dominica before it is too late here, hopefully someone has some ideas or insight for him.

        1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse
          last edited by

          Can you sign into that account via any other method?

          Verify the UserName and Password. Using Notepad, is what you think you are typing actually what is being typed?

          1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403
            last edited by

            Has he tried using the FQND in the user account to sync to Azure?

            A 1 Reply Last reply Reply Quote 1
            • A
              aanenih @DustinB3403
              last edited by

              @DustinB3403 hi. i am the person that has this problem that needs fixing.
              Yes i have used FQDN in the user account. still get same error.

              scottalanmillerS 1 Reply Last reply Reply Quote 3
              • scottalanmillerS
                scottalanmiller @aanenih
                last edited by

                @aanenih Welcome to the community!

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  I feel as though a firewall or networking issue is the most likely. What VPN type are you using to connect the nodes?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    aanenih @scottalanmiller
                    last edited by

                    @scottalanmiller I am using site to site VPN to connect

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                    • A
                      aanenih
                      last edited by

                      Hello Guys, I seem to have found the solution to this issue. By default, Azure has no ports open and that was why i was getting the errors. To solve this problem, i had to create an endpoint for the Virtual machine that had Spiceworks installed in it and open ports 389 and 636 TCP.
                      Now spiceworks syncs and authenticates with the AD on Azure and on premise.

                      DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 3
                      • DustinB3403D
                        DustinB3403 @aanenih
                        last edited by

                        @aanenih Very nice, I'm glad you were able to find and fix the issue.

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                        • scottalanmillerS
                          scottalanmiller @aanenih
                          last edited by

                          @aanenih said in Can't Get SpiceWorks on Azure to Authenticate to AD:

                          Hello Guys, I seem to have found the solution to this issue. By default, Azure has no ports open and that was why i was getting the errors. To solve this problem, i had to create an endpoint for the Virtual machine that had Spiceworks installed in it and open ports 389 and 636 TCP.
                          Now spiceworks syncs and authenticates with the AD on Azure and on premise.

                          that's why I was asking for specific VPN details. A VPN on the servers bypasses the Azure ports. A site to site VPN hits the "outside" of the servers and has ports blocked.

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