Checked for Drivers to install and installed 2 tool kits and a seagate driver that matches the model number. still no luck. It's USB only so I can plug it into a different computer as the hard drive to see if it boots up. I'm not sure what else to do.
huh drivers for a drive?
I'm guessing you could have a similar issue to connecting a Tivo drive to a windows machine - Tivo uses a file system that windows can't read.
Booting from Linux Live or attaching to Linux based OS provided additional file system support and instructions on how to access/copy, etc.