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    New Phone System

    IT Discussion
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    • IT-ADMINI
      IT-ADMIN @coliver
      last edited by

      @coliver said:

      @IT-ADMIN said:

      in my opinion since your budget is only 5K, you can use PSTN gateway as i described before and cancel your PRI line because you need only 4 simultaneous calls,

      If you're just doing that get a SIP Trunk and save even more money. For the price of the gateway you could have two SIP trunks from different providers to fail back to if need be.

      but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

      coliverC A 2 Replies Last reply Reply Quote 0
      • A
        Alex Sage @A Former User
        last edited by Alex Sage

        @thecreativeone91 said:

        How many phones do you have? $5,000 is going to be tight.

        Might have to wait until 2016 until we get a new budget.

        50 Phones 😞

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          @coliver said:

          @IT-ADMIN said:

          in my opinion since your budget is only 5K, you can use PSTN gateway as i described before and cancel your PRI line because you need only 4 simultaneous calls,

          If you're just doing that get a SIP Trunk and save even more money. For the price of the gateway you could have two SIP trunks from different providers to fail back to if need be.

          but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

          For 4 simultaneous calls even ADSL would be viable (depending on his jitter rate).

          1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

            10 up 10 down

            IT-ADMINI coliverC 2 Replies Last reply Reply Quote 0
            • coliverC
              coliver @Alex Sage
              last edited by

              @anonymous said:

              @thecreativeone91 said:

              How many phones do you have? $5,000 is going to be tight.

              Might have to wait until 2016 until we get a new budget.

              50 Phones 😞

              Yep... that is going to be all of your budget right there.... can you start the project now?

              1 Reply Last reply Reply Quote 1
              • IT-ADMINI
                IT-ADMIN @Alex Sage
                last edited by

                @anonymous said:

                @IT-ADMIN said:

                but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

                10 up 10 down

                so your connection is great, but keep in mind the failover, if your internet connection go down your phone system will be down also

                ? 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Alex Sage
                  last edited by coliver

                  @anonymous said:

                  @IT-ADMIN said:

                  but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

                  10 up 10 down

                  That is what we started with. It worked well. How reliable is this connection? Does it go down often?

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    for this reason personally i will never rely on the internet connection for my phone system

                    coliverC 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @coliver
                      last edited by

                      @coliver said:

                      @IT-ADMIN said:

                      in my opinion since your budget is only 5K, you can use PSTN gateway as i described before and cancel your PRI line because you need only 4 simultaneous calls,

                      If you're just doing that get a SIP Trunk and save even more money. For the price of the gateway you could have two SIP trunks from different providers to fail back to if need be.

                      That's what I'd say. Get a SIP Trunk and be done with it. Otherwise get a PRI Card.

                      1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        in my opinion since your budget is only 5K, you can use PSTN gateway as i described before and cancel your PRI line because you need only 4 simultaneous calls,

                        A Quality FXO gateway will cost as much as a PRI card.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          for this reason personally i will never rely on the internet connection for my phone system

                          Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                          IT-ADMINI 1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @A Former User
                            last edited by

                            @thecreativeone91 said:

                            @IT-ADMIN said:

                            in my opinion since your budget is only 5K, you can use PSTN gateway as i described before and cancel your PRI line because you need only 4 simultaneous calls,

                            A Quality FXO gateway will cost as much as a PRI card.

                            If I remember correctly you can also get FXO cards that will do the same thing. Still probably around the same price.

                            1 Reply Last reply Reply Quote 1
                            • ?
                              A Former User @IT-ADMIN
                              last edited by A Former User

                              @IT-ADMIN said:

                              @anonymous said:

                              @IT-ADMIN said:

                              but the SIP trunk is related to his internet connection, so we need to ask him about his bandwidth

                              10 up 10 down

                              so your connection is great, but keep in mind the failover, if your internet connection go down your phone system will be down also

                              And if your PRI provider goes down you go down. we have 2,000+ simultaneous calls normally and are almost all SIP based at least on the upstream side, not all desk phones are VoIP yet. SIP doesn't stop you from having fail over.

                              1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN @coliver
                                last edited by

                                @coliver said:

                                @IT-ADMIN said:

                                for this reason personally i will never rely on the internet connection for my phone system

                                Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                                yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                coliverC ? DashrenderD 3 Replies Last reply Reply Quote 0
                                • coliverC
                                  coliver @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  @coliver said:

                                  @IT-ADMIN said:

                                  for this reason personally i will never rely on the internet connection for my phone system

                                  Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                                  yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                  Got it... are you in an area with a single ISP?

                                  IT-ADMINI 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                    You can get failover SIP connections and use two internet connections. We even failover our DIDs.

                                    The cost is still cheaper than PRIs.

                                    IT-ADMINI 1 Reply Last reply Reply Quote 0
                                    • IT-ADMINI
                                      IT-ADMIN @coliver
                                      last edited by

                                      @coliver said:

                                      @IT-ADMIN said:

                                      @coliver said:

                                      @IT-ADMIN said:

                                      for this reason personally i will never rely on the internet connection for my phone system

                                      Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                                      yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                      Got it... are you in an area with a single ISP?

                                      yes you are right, we have only one ISP in the country

                                      coliverC IT-ADMINI 2 Replies Last reply Reply Quote 0
                                      • coliverC
                                        coliver @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        @coliver said:

                                        @IT-ADMIN said:

                                        @coliver said:

                                        @IT-ADMIN said:

                                        for this reason personally i will never rely on the internet connection for my phone system

                                        Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                                        yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                        Got it... are you in an area with a single ISP?

                                        yes you are right, we have only one ISP in the country

                                        You're a special case then... Is that ISP also the Telcom?

                                        IT-ADMINI 1 Reply Last reply Reply Quote 0
                                        • IT-ADMINI
                                          IT-ADMIN @A Former User
                                          last edited by

                                          @thecreativeone91 said:

                                          @IT-ADMIN said:

                                          yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                          You can get failover SIP connections and use two internet connections. We even failover our DIDs.

                                          The cost is still cheaper than PRIs.

                                          how we can use 2 internet connection while we have only one ISP in the country,
                                          do you mean having 2 different internet connection from the same ISP ??

                                          ? 1 Reply Last reply Reply Quote 0
                                          • IT-ADMINI
                                            IT-ADMIN @coliver
                                            last edited by

                                            @coliver said:

                                            @IT-ADMIN said:

                                            @coliver said:

                                            @IT-ADMIN said:

                                            @coliver said:

                                            @IT-ADMIN said:

                                            for this reason personally i will never rely on the internet connection for my phone system

                                            Is the cost of being down equal to the yearly cost of a PRI? I don't know that would be a question for @anonymous.

                                            yes, for us we have a call center, if the phone system is down only for short period of time that would be a real disaster

                                            Got it... are you in an area with a single ISP?

                                            yes you are right, we have only one ISP in the country

                                            You're a special case then... Is that ISP also the Telcom?

                                            it is everything hhhhhh
                                            it is the government

                                            1 Reply Last reply Reply Quote 0
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