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    Any Service Providers Using a CRM

    IT Business
    crm sugarcrm vtiger ms crm salesforce
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    • T
      technobabble
      last edited by

      Our company deals with residential and small business clients. Definition of small business in my world: "one man shops, mom & pops, and businesses that have no server and usually less that 15 workers"

      I used to use Business Contact Manager for Office (http://office.microsoft.com/en-us/outlook-help/what-is-business-contact-manager-for-outlook-HP010262568.aspx) for many years. Of course I also ran my shop on Office Accounting 2007 software (after demoing the 2006 release).

      Now I use I use RepairShopr for my tech CRM and WHMCS for my marketing/web design CRM along with ZenDesk.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @technobabble
        last edited by

        @technobabble I had never heard of your hosted repair shop CRM before. An interesting product. Might be perfect for your business model. Very cool.

        T 1 Reply Last reply Reply Quote 0
        • T
          technobabble @scottalanmiller
          last edited by

          @scottalanmiller said:

          @technobabble I had never heard of your hosted repair shop CRM before. An interesting product. Might be perfect for your business model. Very cool.

          I started using that and WHMCS in October and haven't looked back. RepairShopr also has been updating their product almost monthly adding user requested features and they have fantastic tech support!

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @technobabble
            last edited by

            @technobabble said:

            @scottalanmiller said:

            @technobabble I had never heard of your hosted repair shop CRM before. An interesting product. Might be perfect for your business model. Very cool.

            I started using that and WHMCS in October and haven't looked back. RepairShopr also has been updating their product almost monthly adding user requested features and they have fantastic tech support!

            They would be a good company to have representation in a community like this.

            T 1 Reply Last reply Reply Quote 0
            • T
              technobabble
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • T
                technobabble @scottalanmiller
                last edited by

                @scottalanmiller said:

                @technobabble said:

                @scottalanmiller said:

                @technobabble I had never heard of your hosted repair shop CRM before. An interesting product. Might be perfect for your business model. Very cool.

                I started using that and WHMCS in October and haven't looked back. RepairShopr also has been updating their product almost monthly adding user requested features and they have fantastic tech support!

                They would be a good company to have representation in a community like this.

                Consider RepairShopr invited.

                1 Reply Last reply Reply Quote 1
                • robertR
                  robert
                  last edited by

                  Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!

                  T scottalanmillerS 2 Replies Last reply Reply Quote 3
                  • T
                    technobabble @robert
                    last edited by

                    @robert said:

                    Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!

                    Woot woot!

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @robert
                      last edited by

                      @robert said:

                      Greetings! This is Robert -- CEO from RepairShopr. Just joined at @technobabble's invitation. Great to be part of the community!

                      Wow, that was fast! You get points for responsiveness for sure! And welcome to the community, great to have you here.

                      1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User
                        last edited by

                        welcome!

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Stumbled on this old thread while I'm doing an install of SuiteCRM.

                          1 Reply Last reply Reply Quote 1
                          • coliverC
                            coliver
                            last edited by

                            So you aren't using Microsoft Dynamics anymore?

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @coliver
                              last edited by

                              @coliver said in Any Service Providers Using a CRM:

                              So you aren't using Microsoft Dynamics anymore?

                              Haven't for years.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said in Any Service Providers Using a CRM:

                                @coliver said in Any Service Providers Using a CRM:

                                So you aren't using Microsoft Dynamics anymore?

                                Haven't for years.

                                It is horribly expensive, more so than Salesforce actually.

                                1 Reply Last reply Reply Quote 2
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  So far I'm liking SuiteCRM. Huge improvement over SugarCRM.

                                  1 Reply Last reply Reply Quote 1
                                  • C
                                    Carnival Boy
                                    last edited by

                                    I don't understand what's going on with Dynamics. The transition from Dynamics CRM to the new Dynamics 365 seems to be more than just a re-branding exercise, it feels like an entirely new product. Or rather two products, as Microsoft has been its usual annoying self and decided "why offer one product when we can confuse users by offering two?". So there's Dynamics 365 for Enterprise and Dynamics 365 for Business. Where "Enterprise" is defined, somewhat arbitrarily, as a company with 250+ users.

                                    Worst still, Dynamics 365 for Business isn't even available in Europe yet, and yet neither is the old Dynamics CRM, leaving SMBs seemingly in limbo.

                                    If anyone understands what's going on and can explain it to me, I'd be very grateful, as the concept of Dynamics 365 is pretty appealing.

                                    1 Reply Last reply Reply Quote 2
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