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    Issue in System

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    centos
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    • LakshmanaL
      Lakshmana
      last edited by

      I went to client place found the system not booting.I have checked the power supply.There was a issue in SMPS and then changed new SMPS.But the system does not boot into the Centos.When I tried to start the system with other system DDR2 RAM.The same error where the system does not boot.The processor is spinning but there is no display shown.Then,I took the CMOS out and reinserted the CMOS.Then jumper pin is also changed and after that also the same issue was Found.The issue is that the system is not booting to the OS but the processor fan is working.How it will be like this?The VGA cable for the system is changed,Power chord is also changed and after the new monitor also changed but the system does not boot.What may be the reason for this issue?

      ? Reid CooperR 2 Replies Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        Have you tried powering it on and letting it boot and then tried SSHing in?

        It could be the onboard video is fried. The HDD could be fried. The motherboard may be receiving power but do you see a POST or hear any system beeps? If you aren't hearing any beeps or seeing a POST, then your motherboard could likely be the culprit.

        LakshmanaL 1 Reply Last reply Reply Quote 0
        • LakshmanaL
          Lakshmana @thanksajdotcom
          last edited by

          @thanksajdotcom said:
          I tried to boot the system without RAM but there is no beep sound heard from the motherboard

          thanksajdotcomT Reid CooperR 2 Replies Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @Lakshmana
            last edited by

            @Lakshmana said:

            @thanksajdotcom said:
            I tried to boot the system without RAM but there is no beep sound heard from the motherboard

            Yeah, sounds like your motherboard is fried. A lot of motherboards have a very small amount of onboard memory, usually anywhere from 32-128MB. So it'd still boot even without RAM, but it wouldn't really run. Have you tried installing a graphics card and plugging video into that? I bet your motherboard is fried.

            LakshmanaL 1 Reply Last reply Reply Quote -1
            • LakshmanaL
              Lakshmana @thanksajdotcom
              last edited by

              @thanksajdotcom said:
              I need to know which component is fried in the motherboard.How to resolve the issue?

              thanksajdotcomT Reid CooperR 2 Replies Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom @Lakshmana
                last edited by

                @Lakshmana said:

                @thanksajdotcom said:
                I need to know which component is fried in the motherboard.How to resolve the issue?

                What friend the motherboard is not the most important part. It likely was a power surge. Maybe a capacitor blew. Who knows? Replace the board is my recommendation.

                1 Reply Last reply Reply Quote -1
                • thanksajdotcomT
                  thanksajdotcom
                  last edited by

                  Or replace the server depending on the age.

                  LakshmanaL 1 Reply Last reply Reply Quote -1
                  • LakshmanaL
                    Lakshmana @thanksajdotcom
                    last edited by

                    @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                    RojoLocoR coliverC Reid CooperR scottalanmillerS 4 Replies Last reply Reply Quote 0
                    • RojoLocoR
                      RojoLoco @Lakshmana
                      last edited by

                      @Lakshmana said:

                      @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                      That is NOT a good idea. Replace the whole motherboard. To identify the individual component, you would need a testing probe and the electrical schematic for the specific motherboard. Enormously time consuming. You could walk to China to get a new board quicker. Just because a 79 cent capacitor is blown does not mean it is a reasonable repair.

                      thanksajdotcomT 1 Reply Last reply Reply Quote 3
                      • thanksajdotcomT
                        thanksajdotcom @RojoLoco
                        last edited by

                        @RojoLoco said:

                        @Lakshmana said:

                        @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                        That is NOT a good idea. Replace the whole motherboard. To identify the individual component, you would need a testing probe and the electrical schematic for the specific motherboard. Enormously time consuming. You could walk to China to get a new board quicker. Just because a 79 cent capacitor is blown does not mean it is a reasonable repair.

                        Totally agree with this. DO NOT ATTEMPT REPAIR! This is a waste of both time and money. Replace the board and be done with it. You're client is being a moron if he wants to do this.

                        1 Reply Last reply Reply Quote 1
                        • coliverC
                          coliver @Lakshmana
                          last edited by

                          @Lakshmana said:

                          @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                          Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.

                          thanksajdotcomT ? 2 Replies Last reply Reply Quote 3
                          • thanksajdotcomT
                            thanksajdotcom @coliver
                            last edited by

                            @coliver said:

                            @Lakshmana said:

                            @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                            Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.

                            Exactly.

                            1 Reply Last reply Reply Quote 1
                            • ?
                              A Former User @Lakshmana
                              last edited by

                              @Lakshmana said:

                              There was a issue in SMPS

                              SMPS is the Switched Mode Power Supply. It you may have a surge or some other issue, If you have checked the Power Supply output voltages or confirmed it with a tester it time to have the system replaced either under warranty or buy a new one. It likely took out the motherboard sensitive filter circuits with it.

                              1 Reply Last reply Reply Quote 1
                              • ?
                                A Former User @coliver
                                last edited by

                                @coliver said:

                                @Lakshmana said:

                                @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                                Holy crap... that is such a bad idea, do you or anyone on your team have experience soldering integrated components? The majority of the time those solders are done by a precise machine at the manufacturer. Buy a replacement board.

                                You can do it. But it's not worth it. You shouldn't attempt if at all if you have never dealt with it. Surface mount components are not easy to solder by hand.

                                1 Reply Last reply Reply Quote 2
                                • Reid CooperR
                                  Reid Cooper @Lakshmana
                                  last edited by

                                  @Lakshmana said:

                                  @thanksajdotcom said:
                                  I need to know which component is fried in the motherboard.How to resolve the issue?

                                  The motherboard is a single component. You cannot repair it. You replace the whole thing as a single unit.

                                  1 Reply Last reply Reply Quote 0
                                  • Reid CooperR
                                    Reid Cooper @Lakshmana
                                    last edited by

                                    @Lakshmana said:

                                    @thanksajdotcom said:
                                    I tried to boot the system without RAM but there is no beep sound heard from the motherboard

                                    A computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.

                                    ? thanksajdotcomT 2 Replies Last reply Reply Quote 0
                                    • Reid CooperR
                                      Reid Cooper @Lakshmana
                                      last edited by

                                      @Lakshmana said:

                                      The issue is that the system is not booting to the OS but the processor fan is working.

                                      The processor fan is just a fan. It turns on when there is power. It does not indicate anything other than some power is getting to the board.

                                      1 Reply Last reply Reply Quote 0
                                      • Reid CooperR
                                        Reid Cooper @Lakshmana
                                        last edited by

                                        @Lakshmana said:

                                        @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                                        That's not a reasonable thing to do.

                                        1 Reply Last reply Reply Quote 1
                                        • ?
                                          A Former User @Reid Cooper
                                          last edited by

                                          @Reid-Cooper said:

                                          @Lakshmana said:

                                          @thanksajdotcom said:
                                          I tried to boot the system without RAM but there is no beep sound heard from the motherboard

                                          A computer cannot boot without RAM. It cannot even get to the point to beep. There is no need to test in this way as there is no way that it can function. It's like trying to start a car with no gas - you know it won't start, so it doesn't tell you anything that you didn't already know.

                                          To be Fair most will still give POST Beep codes without ram. However your likely just going to get a RAM ERROR code. So that's pointless to help you.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Lakshmana
                                            last edited by

                                            @Lakshmana said:

                                            @thanksajdotcom OK My client is not interested to replace but he want to identify the component and he wants as to Solder the board

                                            What the client is interested in should not be your only concern. This is not an IT task. You need an electrician here, not IT. The board is not meant to be repaired in this way, chances are even if you figured out what is wrong you would destroy the board trying to replace it. Clients will demand anything that you let them demand, do not let them make irrational demands that make no sense. You are the IT consultant, you have to tell them what is and is not possible. If you do not, they will simply make up anything that they want and be mad at you for not being able to do it.

                                            No one here is going to be able to help with this as this is not an IT thing. IT does not solder components. Rarely do we even replace motherboards, but that's a transition task (between bench work and IT.)

                                            Quite literally, in 26 years of working in IT, I've never heard of someone ask for something like this. Which should indicate just how unreasonable your client is acting. Don't let this be an option. Simply dismiss it as a joke, as something he would be crazy to have said. Don't let him think for a moment that you actually considered trying to do this.

                                            ? 1 Reply Last reply Reply Quote 3
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