ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Unsolved FANVIL Deskphone setting for dialing

    IT Discussion
    4
    40
    2.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      JasGot @JaredBusch
      last edited by

      @JaredBusch said in FANVIL Deskphone setting for dialing:

      Page 14, Dial Plan is what you are actually looking for.
      By changing the timeout settings (page 5) you are going to do nothing but piss of users that dial slow.
      Unless you only want the immeditate dial on 10/11 digit numbers, then you can set the dial fixed length (page 5).

      I used the 10 digit dial. It's working great. Help me understand why and how I would set a dial plan rule so it would dial faster after any phone number.

      We have to dial 10 digits for all call that don't require a country code.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @JasGot
        last edited by

        @JasGot said in FANVIL Deskphone setting for dialing:

        @JaredBusch said in FANVIL Deskphone setting for dialing:

        Page 14, Dial Plan is what you are actually looking for.
        By changing the timeout settings (page 5) you are going to do nothing but piss of users that dial slow.
        Unless you only want the immeditate dial on 10/11 digit numbers, then you can set the dial fixed length (page 5).

        I used the 10 digit dial. It's working great. Help me understand why and how I would set a dial plan rule so it would dial faster after any phone number.

        We have to dial 10 digits for all call that don't require a country code.

        1. what about calling another extension?
        2. What about calling internationally?
        3. What about calling 911?
        4. What about the user that dials a 1?
        J 1 Reply Last reply Reply Quote 2
        • J
          JasGot @JaredBusch
          last edited by

          @JaredBusch said in FANVIL Deskphone setting for dialing:

          what about calling another extension?
          What about calling internationally?
          What about calling 911?
          What about the user that dials a 1?

          Ok. Got it.

          Now I see two ways to dial faster, both have problems. The 10/11 digit doesn't deal with your examples, and even though this is a valid dial plan, it has many of the same flaws.

          Dial plan: [2-9]xxxxxxxxx

          It doesn't interfere with dialing 1 first. It doesn't interfere with international, BUT it fails on extension dialing and on 911 dialing.

          Will it take more than one dial plan? Am I expecting to much to get it all into one plan?

          1 Reply Last reply Reply Quote 0
          • J
            JasGot
            last edited by

            I think I see how to do it with multiple rules by looking at this example:
            486b47cb-0383-483d-848c-a5ead306ccef-image.png

            1 Reply Last reply Reply Quote 0
            • J
              JasGot
              last edited by

              This is doing what I want. Do I still have a scenario that will fail?
              05968799-2f22-4220-8457-31ad7ef541a2-image.png

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                how about 1 first?

                J 2 Replies Last reply Reply Quote 0
                • J
                  JasGot @Dashrender
                  last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • J
                    JasGot @Dashrender
                    last edited by

                    @Dashrender said in FANVIL Deskphone setting for dialing:

                    how about 1 first?

                    Good catch! Thanks!
                    a52c82a8-1699-48c2-9cc7-068ea1508734-image.png

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      you can be more specific

                      1[2-8]xxxxxxxxx

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        I just plugged in a Fanvil X4U but it seems to not work?
                        2c422cd7-64c1-4cbd-8fde-60d74de88dab-image.png

                        Yealink is simple. If you add this, it simply does it.
                        1226f16a-f603-436b-8767-e0eac19c1afd-image.png

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Fanvil's manual sucks balls.
                          X4U: https://fanvil.com/Uploads/Temp/download/20210107/5ff6da34df118.pdf
                          Beginning on Page 106.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            I just tested this on my X5U

                            b06df425-11ab-419e-afdc-8056f1fd8b46-image.png

                            Seems to work, but only if you've first:

                            1. picked up the handset
                            2. pressed the speakerphone button
                            3. pressed the headset button

                            that's disappointing!
                            My previous phones would open speakerphone automatically if I dial and it matches.

                            J 1 Reply Last reply Reply Quote 0
                            • RomoR
                              Romo
                              last edited by

                              Try disabling the Predial Feature - Phone Settings -> Features -> Enable Pre-Dial.

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender
                                last edited by

                                Well, @Romo is the man.

                                Change Phone settings > Features > Enable Pre-Dial to not checked (no idea what the default is) and the phone will enable speakerphone once you start dialing.

                                RomoR 1 Reply Last reply Reply Quote 0
                                • RomoR
                                  Romo @Dashrender
                                  last edited by

                                  @Dashrender The default is Enable Pre-Dial checked.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    That makes the phone now act like every other phone on the planet.

                                    It also respects the default 10s digit timeout once predial is disabled.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot @Dashrender
                                      last edited by

                                      @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                                      JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @JasGot
                                        last edited by JaredBusch

                                        @JasGot said in FANVIL Deskphone setting for dialing:

                                        @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                                        We would assume, yes.

                                        Also, one can only assume that it matches in order sequentially.

                                        You could test that if you have multiple extensions on your phone.

                                        J 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @JasGot
                                          last edited by

                                          @JasGot said in FANVIL Deskphone setting for dialing:

                                          @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

                                          Yes, this makes the system auto dial for my extension which are between 1100-1399

                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            JasGot @JaredBusch
                                            last edited by

                                            @JaredBusch said in FANVIL Deskphone setting for dialing:

                                            Also, one can only assume that it matches in order sequentially.

                                            The manual contradicts itself. In one section it says if a number matches more than one dial plan rule, no rules are applied. In another section it says if a number matches more than one rule, the first rule is applied.

                                            I don't see any way to re-index the rules. So I guess you have to delete and re-create in order.

                                            Maybe I can export, modify, and import to sort the rules. Dumb.

                                            Probably need to get a fanvil developer to start hanging out here... 🙂

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post