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    Remote VoIP Phone Unifi Network

    IT Discussion
    unifi freepbx 14
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      Also go into the Asterisk SIP Settings and ensure that NAT is enabled for chan_sip if you are using it.
      bf9783ac-78ad-48b9-81e3-b73b148fd0d1-image.png

      NashBrydgesN 1 Reply Last reply Reply Quote 0
      • NashBrydgesN
        NashBrydges @JaredBusch
        last edited by

        @JaredBusch Yep, already set to that.

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        • JaredBuschJ
          JaredBusch
          last edited by

          And if the extensions are chan_sip, make sure the NAT is enabled there also.

          195d86ce-b19f-4f6c-aa35-8a72b7762bc9-image.png

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          • syko24S
            syko24
            last edited by

            @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

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            • syko24S
              syko24
              last edited by

              @NashBrydges - just a couple other thoughts:

              Do either locations have a double nat?

              Who are the ISPs? Maybe something with the ISP provided hardware?

              NashBrydgesN 1 Reply Last reply Reply Quote 0
              • NashBrydgesN
                NashBrydges @syko24
                last edited by

                @syko24 said in Remote VoIP Phone Unifi Network:

                @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

                Yeah, the connections are good.

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                • NashBrydgesN
                  NashBrydges @syko24
                  last edited by

                  @syko24 said in Remote VoIP Phone Unifi Network:

                  @NashBrydges - just a couple other thoughts:

                  Do either locations have a double nat?

                  Who are the ISPs? Maybe something with the ISP provided hardware?

                  Both locations use the same ISP and no double NAT either.

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                  • DashrenderD
                    Dashrender
                    last edited by

                    willing to post pictures of your firewall configs?

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                    • J
                      JasGot
                      last edited by

                      What are your routers? Ubiquiti?

                      Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @JasGot
                        last edited by Dashrender

                        @JasGot said in Remote VoIP Phone Unifi Network:

                        What are your routers? Ubiquiti?

                        Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                        He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                        OK the ER does have CONNTRACK.
                        https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said in Remote VoIP Phone Unifi Network:

                          @JasGot said in Remote VoIP Phone Unifi Network:

                          What are your routers? Ubiquiti?

                          Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                          He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                          OK the ER does have CONNTRACK.
                          https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                          All routers have a conntrack table..

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