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    Consolidating Printers and Remote Printer Monitoring

    IT Discussion
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    • DustinB3403D
      DustinB3403 @IRJ
      last edited by

      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

      @DustinB3403 put the keyboard down and walk away..

      What?

      IRJI 1 Reply Last reply Reply Quote -2
      • IRJI
        IRJ @DustinB3403
        last edited by

        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

        @DustinB3403 put the keyboard down and walk away..

        What?

        You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

        DustinB3403D 1 Reply Last reply Reply Quote -1
        • DustinB3403D
          DustinB3403 @IRJ
          last edited by

          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

          @DustinB3403 put the keyboard down and walk away..

          What?

          You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

          Get bent, clearly @wrx7m has a ton of printers all over the place that are causing issues. IT is responsible for the printers and ensuring they are functional, thus have a say in what should be used in them.

          @wrx7m also reports to the CFO of his company, so any dead printers because Frank the tank purchaser who buys the cheapest toner he can possibly find is killing company equipment and causing more issues than he's saving in money. He's also very likely spending way more money on crap toner for these printers as they get replaced way more frequently and cause way more issues.

          IRJI 1 Reply Last reply Reply Quote -2
          • DashrenderD
            Dashrender
            last edited by

            I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

            1. Large volume copier/printer/fax - color .03/c B/W .006/c
            2. desktop print only & desktop MFP - B/W .009/c

            c= click

            We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

            Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

            Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Now if you want to talk about brand - As I mentioned, we went with Canon.

              They are totally fine with one exception - the ADF (Automatic Document Feeders) on the desktop MFP's SUCK! they are bloody horrible. They don't keep the pages straight. So if this is something you'll use a lot - I highly suggest that you take a stack of 50+ pages and beat the hell out of the demo machine before going with Canon. We saw this problem within weeks of getting the units... it's no like they are 3 years old and just wearing out.

              1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ @DustinB3403
                last edited by IRJ

                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @DustinB3403 put the keyboard down and walk away..

                What?

                You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

                IT is responsible for the printers and ensuring they are functional, thus have a say in what should be used in them.

                Honestly, I have never worked at a single company where IT supports printers, other than initial setups. This dates back even to 2006.

                I have also never heard of anybody getting approval for buying $100 toner. Like seriously, wtf. Think for a fucking second. Who is going to pay people to go through approval processes when orders are under $500

                DustinB3403D 1 Reply Last reply Reply Quote -1
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                  I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

                  1. Large volume copier/printer/fax - color .03/c B/W .006/c
                  2. desktop print only & desktop MFP - B/W .009/c

                  c= click

                  We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

                  Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

                  Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

                  You should typically plan to go over your allotment just a bit every monthl. That is typically the best total per minute rate all said and done.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                    Like where @wrx7m said he works.

                    @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                    I work at a family-owned business.

                    BRRABillB DashrenderD 2 Replies Last reply Reply Quote -2
                    • BRRABillB
                      BRRABill @DustinB3403
                      last edited by

                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                      Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                      Like where @wrx7m said he works.

                      @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                      I work at a family-owned business.

                      Yeah it makes no sense. The people in charge will spend 10 hours a week to ensure pens that are too expensive aren't bought

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @JaredBusch
                        last edited by

                        @JaredBusch said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

                        1. Large volume copier/printer/fax - color .03/c B/W .006/c
                        2. desktop print only & desktop MFP - B/W .009/c

                        c= click

                        We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

                        Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

                        Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

                        You should typically plan to go over your allotment just a bit every monthl. That is typically the best total per minute rate all said and done.

                        I agree with JB - The chances of you printing the exact same amount each year is practically zero. If you know your yearly numbers haven't fluctuated much year over year, then pick the bottom most number, and use that - then pay your overages..

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @DustinB3403
                          last edited by

                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                          Like where @wrx7m said he works.

                          @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          I work at a family-owned business.

                          But that is NOT what this thread is about.

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Dashrender
                            last edited by

                            @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            But that is NOT what this thread is about.

                            This thread went there through the natural conversation process.

                            IRJI 1 Reply Last reply Reply Quote -2
                            • IRJI
                              IRJ @DustinB3403
                              last edited by

                              @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              But that is NOT what this thread is about.

                              This thread went there through the natural conversation process.

                              🖕 :middle_finger_dark_skin_tone: :middle_finger_light_skin_tone: :middle_finger_medium_skin_tone: :middle_finger_medium-dark_skin_tone: :middle_finger_medium-light_skin_tone:

                              1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @IRJ
                                last edited by

                                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                Must be fucking nice that the accountants are installing toner and removing paper jams.

                                DashrenderD IRJI 2 Replies Last reply Reply Quote -2
                                • DashrenderD
                                  Dashrender @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                  Must be fucking nice that the accountants are installing toner and removing paper jams.

                                  I've seen it both ways - and it's both ways here.

                                  users will change toner on their own 90% of the time. same goes for them trying to clear printer jams... not because they want to - because they don't want to wait for me to come over.

                                  Though, they never call in support tickets to the maintenance company - that's mostly me.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    Something else I just thought of - the brand you buy can also likely get you setup on auto toner ordering... one less thing to worry about.

                                    1 Reply Last reply Reply Quote 0
                                    • IRJI
                                      IRJ @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                      Must be fucking nice that the accountants are installing toner and removing paper jams.

                                      Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                      S DustinB3403D DashrenderD 3 Replies Last reply Reply Quote 1
                                      • S
                                        scotth @IRJ
                                        last edited by

                                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                        Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                        Must be fucking nice that the accountants are installing toner and removing paper jams.

                                        Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                        You breaka you fixa

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @IRJ
                                          last edited by DustinB3403

                                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                          Because IT isn't generally a money producing department, so having your accountant or other departments wasting their fucking time is wasting way more fucking money. IDK, maybe try it out.

                                          IRJI 1 Reply Last reply Reply Quote -2
                                          • DashrenderD
                                            Dashrender @IRJ
                                            last edited by

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                            Must be fucking nice that the accountants are installing toner and removing paper jams.

                                            Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                            Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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