DNS - am I taking crazy pills?
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@scottalanmiller They are hosting a website and e-mail which they're being paid for.
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@wirestyle22 said in DNS - am I taking crazy pills?:
@frodooftheshire I too need to deal with Network Solutions and it's crazy. I can't directly add a subdomain I have to contact them to do it for me.
It's kind of their way of making it clear that you are messing up. They are your registrar, they are not meant to be your DNS. You have a break on the technical side that you need to fix.
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@scottalanmiller Right
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@frodooftheshire said in DNS - am I taking crazy pills?:
@scottalanmiller They are hosting a website and e-mail which they're being paid for.
Still not related to DNS. That explains why they didn't cut you off, but your DNS and web host should never, ever be the same company. Even moreso than your DNS and Registrar should not.
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@scottalanmiller I agree with you. Again - I didn't set this up, but I can't recall a time in the past where a hosting company didn't have the ability to edit DNS records.
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@frodooftheshire said in DNS - am I taking crazy pills?:
@scottalanmiller I agree with you. Again - I didn't set this up, but I can't recall a time in the past where a hosting company didn't have the ability to edit DNS records.
Probably time to move DNS to Cloudflare.
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@frodooftheshire said in DNS - am I taking crazy pills?:
@scottalanmiller I agree with you. Again - I didn't set this up, but I can't recall a time in the past where a hosting company didn't have the ability to edit DNS records.
Well, NS isn't a serious hosting company, either. And since this never should come up, it's not a very normal thing. Since your DNS is mission critical and handles so much more than your web stuff, having it with a web provider creates all kinds of issues. You are definitely "outside of IT BP protocols here" and I suspect using a "non-technical don't know what they are doing" customer protocol that makes it very hard for them to make changes.
If you look at it from their perspective, if a customer puts their DNS with you, it would normally mean that they can't manage their DNS. And at NS' scale, that means you likely automate it, they are not a technical vendor of IT services, nor a DNS hoster. So needing the ability to make additional DNS changes, while kind of reasonable, would naturally fall outside of their intended workflows. So while it is reasonable to want to do it, it's also totally reasonable for them not to offer that.
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@scottalanmiller I agree. NS main game has always been as a registrar. Curious who you guys like to use for web hosting and registar duties? I've always been a Dreamhost fan. I've also been pretty happy with GoDaddy as a registrar (even though I know some people aren't fans).
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@frodooftheshire said in DNS - am I taking crazy pills?:
Curious who you guys like to use for web hosting and registar duties?
Registrar I use GoDaddy and Register.com. Register only because they handle Colombia and GoDaddy does not. But GD for most registrations.
For web hosting @NTG owns Hostadillo, so we use them of course We built Hostadillo because we weren't satisfied with what anyone else was offering that we could find. We had been on ASO but the cost was too high and the performance too long. And anything with a "panel" was way too cumbersome to use, took too much time to manage when we could pay for our infrastructure out of the labour savings of having access to the command line.
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When it is time to renew sites, you can move to CloudFlare for about half of the cost of GoDaddy. But you can't register there the first time.
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I use Enom and Cloudflare
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@scottalanmiller said in DNS - am I taking crazy pills?:
When it is time to renew sites, you can move to CloudFlare for about half of the cost of GoDaddy. But you can't register there the first time.
Also, you HAVE to use them for DNS. No way to change the nameservers at all (as of this posting anyways)
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@Curtis said in DNS - am I taking crazy pills?:
@scottalanmiller said in DNS - am I taking crazy pills?:
When it is time to renew sites, you can move to CloudFlare for about half of the cost of GoDaddy. But you can't register there the first time.
Also, you HAVE to use them for DNS. No way to change the nameservers at all (as of this posting anyways)
that's correct IF you move your registrar to CloudFlare, your DNS is stuck with them until you switch registrars. A good reason to consider not using them for that. But the price is great.
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In keeping with the thoughts about who allows you to use other name servers, we have been using DirectNic as our registrar for many years. Make sure to give them a look. The can register about any name you can think of including Columbia allow you to create your own custom name servers, and allow you to point to any name server you wish. This all means ultimate flexibility for us.