RMM Ideas for MSP
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@scottalanmiller said in RMM Ideas for MSP:
Itarian is a total fail. It is 1) broken and we can't get their hosted product to work at all and 2) doesn't support our environment. So that one, while tempting, was easy to rule out.
Okay, it was a corrupted account (which worries me some.) But making a new account, it is working now. So testing this for reals.
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@scottalanmiller said in RMM Ideas for MSP:
@flaxking said in RMM Ideas for MSP:
Salt isn't cutting it?
Not for the monitoring that we want. This is just a stop gap till we have that were we want to be. That is still our plan.
What about using Prometheus with Pushgateway and Grafana?
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Autotask was bought by Datto, it is expensive but works well. It is pricing per tech which is the hard part.
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Check Action1, they came up new when I was researching things and they have a free edition
https://www.action1.com/ -
You can also check:
1- PulseWay
https://www.pulseway.com/pricing2- OpenNMS
https://www.opennms.org/enand old was was this one (So no recommended at all)
http://openrsm.sourceforge.net/index.html -
Others
NaveriskLitemanager
http://www.litemanager.com/OCS Inventory
https://www.ocsinventory-ng.org/en/GOverlan
https://www.goverlan.com/pricing -
@flaxking said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@flaxking said in RMM Ideas for MSP:
Salt isn't cutting it?
Not for the monitoring that we want. This is just a stop gap till we have that were we want to be. That is still our plan.
What about using Prometheus with Pushgateway and Grafana?
Or Maybe something with using Beats + Logstash instead?
Like Beats - Logstash - Elasticsearch - Grafana
Or look at the other Logstash output plugins? Maybe Beats - Logstash - Graphite? -
This will come of surprise, but after looking at what RMM does, and mainly the alerting expect, Zabbix can do similar with its default built in templates.
For the management, you can use FOSS or RDP stuff or VNC.
However I am eyeing the WAC, windows admin center, free tool from MS and can be installed ontop of Win10
either that or I dont get RMM
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@Emad-R said in RMM Ideas for MSP:
This will come of surprise, but after looking at what RMM does, and mainly the alerting expect, Zabbix can do similar with its default built in templates.
That had come to mind and I had been thinking that that might be a good idea.
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@Emad-R said in RMM Ideas for MSP:
For the management, you can use FOSS or RDP stuff or VNC
We already have MeshCentral (also FOSS) there and does it perfectly.
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@dbeato said in RMM Ideas for MSP:
Autotask was bought by Datto, it is expensive but works well. It is pricing per tech which is the hard part.
Oh well, that makes ruling that one out easy for us then.
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@Emad-R said in RMM Ideas for MSP:
Zabbix can do similar with its default built in templates.
What Zabbix lacks is patch management type stuff. That's a big deal.
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@scottalanmiller said in RMM Ideas for MSP:
@Emad-R said in RMM Ideas for MSP:
Zabbix can do similar with its default built in templates.
What Zabbix lacks is patch management type stuff. That's a big deal.
Where is Salt falling short for patch management?
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@flaxking said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@Emad-R said in RMM Ideas for MSP:
Zabbix can do similar with its default built in templates.
What Zabbix lacks is patch management type stuff. That's a big deal.
Where is Salt falling short for patch management?
Integration. Zabbix and Salt together might handle what is needed.
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@scottalanmiller said in RMM Ideas for MSP:
@flaxking said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@Emad-R said in RMM Ideas for MSP:
Zabbix can do similar with its default built in templates.
What Zabbix lacks is patch management type stuff. That's a big deal.
Where is Salt falling short for patch management?
Integration. Zabbix and Salt together might handle what is needed.
I'd hate to hear that NTG has to start using a hosted RMM solution.
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@flaxking said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@flaxking said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@Emad-R said in RMM Ideas for MSP:
Zabbix can do similar with its default built in templates.
What Zabbix lacks is patch management type stuff. That's a big deal.
Where is Salt falling short for patch management?
Integration. Zabbix and Salt together might handle what is needed.
I'd hate to hear that NTG has to start using a hosted RMM solution.
I do like the "build it ourselves" idea. I like having it all packaged for us, but what are these tools providing other than a pretty package compared to what we can do ourselves? I think you are right that it probably isn't much and doing our own is just way better.
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We are using Ninja RMM. Have tried Kaseya, Solarwinds MSP, Continuum, Naverisk and Pluseway. Everyone has its ups and downs; my best advice would be to "try them all and use the least bad of them".
Were about to move from Ninja to to Kaseya thru Techs Together (great people there) but Ninja works and they have been improving the platform. -
@dave_c What is the pricing like on NinjaRmm? I went to its site and could not find any public pricing. I probably don't need something like this but I wanted to try something like this out just to see what I was missing/not missing if that makes any sense.
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@jmoore said in RMM Ideas for MSP:
What is the pricing like on NinjaRmm?
Varies, you have to negotiate. If you look at Reddit, you will find people saying that they pay as low as $1 to as high as $4 per end point depending on their sales person and negotiation tactics.
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@jmoore I have to say, having used NinjaRMM and now testing Itarian, I don't think you'd convince me to pay for the difference. Itarian might not be "as nice", but from a profit standpoint, it's going to do much better.
