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    Windows 10 Defender Won't Start After Malware or Ransomware

    Scheduled Pinned Locked Moved IT Discussion
    defenderanti-viruswindowswindows 10malwareransomware
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    • PhlipElderP
      PhlipElder @scottalanmiller
      last edited by

      @scottalanmiller The aside that once owned the machine should be flattened that's good info. 🙂

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @PhlipElder
        last edited by

        @PhlipElder yeah.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

          @PhlipElder yeah.

          Why are you fixing it instead of rebuilding it?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

            @PhlipElder yeah.

            Why are you fixing it instead of rebuilding it?

            Because we have to.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Most of the restart issues appear to be from Sophos, not ransomware.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                But if you want a long analysis, we did the numbers and because there is no fear of data theft, and only of system down time, the decision to fix, rather than replace, the environment was paid. It's purely a manufacturing situation and the only financial impact is to the ability to manufacture. Rebuilding would have impacted that more.

                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating. . . lol.

                  Also I highly recommend Cybereason RansomFree

                  scottalanmillerS DanpD 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @DustinB3403
                    last edited by

                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                    I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                    No application keeps working once it has been disabled.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @scottalanmiller
                      last edited by

                      @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                      I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                      No application keeps working once it has been disabled.

                      Nothing on the computer works if Defender is disabled? I've not seen that before.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                        I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                        No application keeps working once it has been disabled.

                        Nothing on the computer works if Defender is disabled? I've not seen that before.

                        "Application" is the antecedent. Not "Defender."

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                          I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                          No application keeps working once it has been disabled.

                          Nothing on the computer works if Defender is disabled? I've not seen that before.

                          "Application" is the antecedent. Not "Defender."

                          i.e. the ransomware disabled Defender

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                            I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                            No application keeps working once it has been disabled.

                            Nothing on the computer works if Defender is disabled? I've not seen that before.

                            "Application" is the antecedent. Not "Defender."

                            i.e. the ransomware disabled Defender

                            Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                            dbeatoD 1 Reply Last reply Reply Quote 0
                            • DanpD
                              Danp @DustinB3403
                              last edited by

                              @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                              Also I highly recommend Cybereason RansomFree

                              Product is no longer developed or supported.

                              RojoLocoR 1 Reply Last reply Reply Quote 0
                              • dbeatoD
                                dbeato @scottalanmiller
                                last edited by

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                No application keeps working once it has been disabled.

                                Nothing on the computer works if Defender is disabled? I've not seen that before.

                                "Application" is the antecedent. Not "Defender."

                                i.e. the ransomware disabled Defender

                                Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                What version of Sophos? and did it have Intercept X?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @dbeato
                                  last edited by

                                  @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                  I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                  No application keeps working once it has been disabled.

                                  Nothing on the computer works if Defender is disabled? I've not seen that before.

                                  "Application" is the antecedent. Not "Defender."

                                  i.e. the ransomware disabled Defender

                                  Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                  What version of Sophos? and did it have Intercept X?

                                  Didn't check, but probably older. We were just removing it.

                                  dbeatoD 1 Reply Last reply Reply Quote 0
                                  • RojoLocoR
                                    RojoLoco @Danp
                                    last edited by

                                    @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                    Also I highly recommend Cybereason RansomFree

                                    Product is no longer developed or supported.

                                    My installs keep getting updates... Got any confirmation of this?

                                    black3dynamiteB DanpD 2 Replies Last reply Reply Quote 0
                                    • black3dynamiteB
                                      black3dynamite @RojoLoco
                                      last edited by

                                      @RojoLoco said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @Danp said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                      Also I highly recommend Cybereason RansomFree

                                      Product is no longer developed or supported.

                                      My installs keep getting updates... Got any confirmation of this?

                                      https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                                      1 Reply Last reply Reply Quote 1
                                      • DanpD
                                        Danp @RojoLoco
                                        last edited by

                                        @RojoLoco Click the link and read for yourself. Also this -- https://www.cybereason.com/hubfs/ransomfree-EOL-message.pdf

                                        RojoLocoR 1 Reply Last reply Reply Quote 3
                                        • dbeatoD
                                          dbeato @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                          I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                          No application keeps working once it has been disabled.

                                          Nothing on the computer works if Defender is disabled? I've not seen that before.

                                          "Application" is the antecedent. Not "Defender."

                                          i.e. the ransomware disabled Defender

                                          Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                          What version of Sophos? and did it have Intercept X?

                                          Didn't check, but probably older. We were just removing it.

                                          I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @dbeato
                                            last edited by

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @dbeato said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @Dashrender said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @scottalanmiller said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            @DustinB3403 said in Windows 10 Defender Won't Start After Malware or Ransomware:

                                            I would think that Windows 10 Defender should continue working during and after malware or ransomware. Rather than just giving up and not operating.

                                            No application keeps working once it has been disabled.

                                            Nothing on the computer works if Defender is disabled? I've not seen that before.

                                            "Application" is the antecedent. Not "Defender."

                                            i.e. the ransomware disabled Defender

                                            Or Sophos did. Hard to tell. We saw the same disablement where there was no infection.

                                            What version of Sophos? and did it have Intercept X?

                                            Didn't check, but probably older. We were just removing it.

                                            I was just asking as we use Sophos and we have seen advert some ransomware or other infections pretty much all the time. So it would be cool to know which ransomware variant was causing this.

                                            Sophos is the primary thing causing this issue for us. It crippled Windows so that even if you removed it, other AV would keep breaking. Really makes me wary of Sophos.

                                            dbeatoD 1 Reply Last reply Reply Quote 0
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