Did Zoho Just Increase Prices by 50%
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@stacksofplates Yeah, it used to be 5 then 10. The jump to 25 was unexpected, but they also limited it to web and app at that time.
Not surprised they are rolling back down to 5.
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@stacksofplates said in Did Zoho Just Increase Prices by 50%:
@romo said in Did Zoho Just Increase Prices by 50%:
I think they did, the free plan was also for 25 users and now it back to only 5.
In all honesty 25 is a lot of free users. That's a lot of free data storage. I have a feeling they are growing a lot and this is the result of that.
I spoke to support and they seemed pretty small. Support call went to the wrong team. Support for mail was a single guy who had to "call me back", but never did.
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@stacksofplates said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.
I don't have that issue. I use the app for 2FA.
Try making an account for a customer, requires a NEW mobile number for every account. Then close an old one, you never get your number back.
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And it looks like pricing was updated.
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@JaredBusch So they went for good, to bad, to awesome, lol. Now it is BETTER than before, rather than worse. Sucks that they took so long to make this change, we would have loved this.
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@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@JaredBusch So they went for good, to bad, to awesome, lol. Now it is BETTER than before, rather than worse. Sucks that they took so long to make this change, we would have loved this.
No idea when it changed.
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Totally going to look at Zoho again soon, then. Zimbra has been good, but at that price, well worth talking about moving again.
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@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
Totally going to look at Zoho again soon, then. Zimbra has been good, but at that price, well worth talking about moving again.
What do they do for SPAM filtering? I've only used it for small one off jobs and never seriously researched it for a larger client.
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That company is a joke.
Funnily, over on SW they had a contest for one year free service (or something) if you wrote an advertisement for them and you won. Guess what? I wrote one, and I won! Then they tried to give me the account and I told them that I didn't want to use their service and give it to someone who would be more easily convinced to overpay for garbage... or something to that effect.
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@tonyshowoff Details?
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@tonyshowoff said in Did Zoho Just Increase Prices by 50%:
That company is a joke.
Better systems from what we've used (which is limited) compared to O365 or Gmail. At a fraction of the cost.
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@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@tonyshowoff said in Did Zoho Just Increase Prices by 50%:
That company is a joke.
Better systems from what we've used (which is limited) compared to O365 or Gmail. At a fraction of the cost.
Better than others doesn't mean good though. That is what it's all about though if I'm being perfectly honest, if you can do a better job than others than you are already doing pretty well considering how bad most are. It's like WordPress, it gets the job done, for the price, it isn't the worst thing ever, so it's easy to say "ok, fine"
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@Curtis said in Did Zoho Just Increase Prices by 50%:
@tonyshowoff Details?
I tried to find it, but I can't. Unless they removed it (I doubt it) it's still on Spiceworks some place but I have no idea what it was called.
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I'm still grandfathered in to the free service with 25 users and IMAP.
Now also using their ticketing system, some CRM, and Docs. Still all free.
However, if I want to start jumping into all their one-by-one pro plans for each little service, it will start to add up pretty fast.
Now they have like, I don't know, 50 various business services, each with their own pricing, it's a bit out of hand to me.
Their docs and spreadsheets have some very interesting features I'm getting in to.
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@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
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@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
I assume that they make their own. SaaS carriers can't really use commercial backup products effectively.
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@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
I assume that they make their own. SaaS carriers can't really use commercial backup products effectively.
I see
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@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
I assume that they make their own. SaaS carriers can't really use commercial backup products effectively.
I see
At a scale like that, it would be all a database storing files. So they'd have to use database dumps regardless. So let's just say it is a giant PostgreSQL database. We can assume that something like 99% of the backup capacity is for the database only. Other than that, it is likely just app servers that are being built automatically, probably Docker images. So backups of the infrastructure would be essentially non-existant, and the database backups would be everything. But normal backup tools can't take backups of the clusters.
So they'd have to use PostgreSQL's own tools to get the backups. Then they'd just have to ship them somewhere.
No expected need for traditional backups.
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@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller said in Did Zoho Just Increase Prices by 50%:
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
@dbeato said in Did Zoho Just Increase Prices by 50%:
@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.
I assume that they make their own. SaaS carriers can't really use commercial backup products effectively.
I see
At a scale like that, it would be all a database storing files. So they'd have to use database dumps regardless. So let's just say it is a giant PostgreSQL database. We can assume that something like 99% of the backup capacity is for the database only. Other than that, it is likely just app servers that are being built automatically, probably Docker images. So backups of the infrastructure would be essentially non-existant, and the database backups would be everything. But normal backup tools can't take backups of the clusters.
So they'd have to use PostgreSQL's own tools to get the backups. Then they'd just have to ship them somewhere.
No expected need for traditional backups.
Very interesting indeed.
