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    Troubleshooting Unifi AP-AC-Lite

    IT Discussion
    ap-ac-lite unifi troubleshooting wifi
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    • scottalanmillerS
      scottalanmiller @DustinB3403
      last edited by

      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

      Checking warranty with Asus on my RoG laptop.

      Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

      Seems like a Windows issue rather than an Asus one then. What’s your MS warranty?

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller said in Troubleshooting Unifi AP-AC-Lite:

        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

        Checking warranty with Asus on my RoG laptop.

        Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

        Seems like a Windows issue rather than an Asus one then. What’s your MS warranty?

        What is an MS Warranty?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          FYI at this point I feel like I need someone to look at my wireless directly. . . I feel like @JaredBusch did this morning

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Just confirming. . .

            In the below screencap this is showing what the AP is getting for performance, correct?

            0_1520711850039_chrome_2018-03-10_14-56-44.png

            Rather than what has been download / uploaded.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by DustinB3403

              Creating a Live USB to just validate my assumption of Windows screwing me without buying me dinner first. .

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                Fedora Live

                8 Down 50 Up. . .

                So hardware issue is the only thing it can be. . .

                black3dynamiteB 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  0_1520713577092_Screenshot from 2018-03-10 15-25-03.png

                  1 Reply Last reply Reply Quote 0
                  • black3dynamiteB
                    black3dynamite @DustinB3403
                    last edited by

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    Fedora Live

                    8 Down 50 Up. . .

                    So hardware issue is the only thing it can be. . .

                    I would also try Ubuntu Live too.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @black3dynamite
                      last edited by

                      @black3dynamite

                      0_1520720684043_Screenshot from 2018-03-10 22-24-00.png

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                      • black3dynamiteB
                        black3dynamite
                        last edited by

                        Have you a speed test with you phone?

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @black3dynamite
                          last edited by

                          @black3dynamite Yeah, but I'm not sure how good the phone really is.

                          Google Pixel 2, mixed results but about the same.

                          dbeatoD 1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @DustinB3403
                            last edited by

                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                            @black3dynamite Yeah, but I'm not sure how good the phone really is.

                            Google Pixel 2, mixed results but about the same.

                            That’s a good phone, what is the Speedtest app results?

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @dbeato
                              last edited by

                              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              @black3dynamite Yeah, but I'm not sure how good the phone really is.

                              Google Pixel 2, mixed results but about the same.

                              That’s a good phone, what is the Speedtest app results?

                              351 down 48 up

                              dbeatoD 1 Reply Last reply Reply Quote 0
                              • dbeatoD
                                dbeato @DustinB3403
                                last edited by

                                @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                                @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                @black3dynamite Yeah, but I'm not sure how good the phone really is.

                                Google Pixel 2, mixed results but about the same.

                                That’s a good phone, what is the Speedtest app results?

                                351 down 48 up

                                Wow, definitely something going on your computer, I assume this was on the wireless and not with 4G.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @dbeato
                                  last edited by

                                  @dbeato Yea, testing a few other apps as well.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    Another app, 310 down 47 up

                                    1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by

                                      If I test on ookla i get decent speeds, but it definitely doesn't seem like I'm getting the speed I would expect. .

                                      1 Reply Last reply Reply Quote 0
                                      • crustachioC
                                        crustachio
                                        last edited by

                                        What WPA2 security mode are you using? Make sure it is AES not TKIP.

                                        Also a known-good USB wireless adapter is handy to keep around for times like this.

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