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    Decision on Remote Support Tool- ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
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    • AmbarishrhA
      Ambarishrh
      last edited by

      @scottalanmiller Do you use SC to deploy packages as well? Is it on-premise and if so, are there any limitations compared to the cloud version?

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • hobbit666H
        hobbit666
        last edited by

        I use it too but mainly as a secondary tool to our main management platform AEM.

        But I'm very happy with the product. We have on prem installed on centos7.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Ambarishrh
          last edited by

          @ambarishrh said in Decision on Remote Support Tool- ScreenConnect:

          @scottalanmiller Do you use SC to deploy packages as well? Is it on-premise and if so, are there any limitations compared to the cloud version?

          We run our own. Not sure if there is a hosted version from sC directly. @NTG does hosting of it.

          We don't use it for package deployments as far as I know.

          Minion QueenM 1 Reply Last reply Reply Quote 0
          • Minion QueenM
            Minion Queen @scottalanmiller
            last edited by

            @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

            @ambarishrh said in Decision on Remote Support Tool- ScreenConnect:

            @scottalanmiller Do you use SC to deploy packages as well? Is it on-premise and if so, are there any limitations compared to the cloud version?

            We run our own. Not sure if there is a hosted version from sC directly. @NTG does hosting of it.

            We don't use it for package deployments as far as I know.

            There is a hosted version now.

            1 Reply Last reply Reply Quote 0
            • Emad RE
              Emad R
              last edited by Emad R

              If they are windows client go for my salt stack on centos uvnc script

              https://mangolassi.it/post/315151

              1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @Ambarishrh
                last edited by

                @ambarishrh it is a one time cost and you get upgrades for a year. If you wish to continue getting upgrades, you have to renew. Renewal is 20% of full price when done yearly.

                1 Reply Last reply Reply Quote 4
                • gjacobseG
                  gjacobse
                  last edited by

                  Having used ScreenConnect or now ConnectWise Control for the last two years, it's been easy to use and manage. You can set up different levels of security, groups - which could be different companies or different departments - it has some good features.

                  Support has been great - every time I have asked, for something, they have been right on it.

                  1 Reply Last reply Reply Quote 1
                  • AdamFA
                    AdamF
                    last edited by

                    Screen connect is great. I used to use Kaseya, and I like Screen connect much better. I just find it to be a smoother experience.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Speaking of updates, just received an email.

                      https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.3_Release_Notes

                      0_1499953008894_IMG_6593.PNG

                      1 Reply Last reply Reply Quote 1
                      • FATeknollogeeF
                        FATeknollogee
                        last edited by

                        To all the ScreenConnect fanboi's:
                        Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @FATeknollogee
                          last edited by JaredBusch

                          @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                          To all the ScreenConnect fanboi's:
                          Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?

                          Yes. Those are called Access Sessions in ScreenConnect.

                          They do not limit the number of agents to install.

                          FATeknollogeeF 1 Reply Last reply Reply Quote 1
                          • FATeknollogeeF
                            FATeknollogee @JaredBusch
                            last edited by

                            @jaredbusch Thx, good to know. I kept looking for Unattended...blah blah

                            1 Reply Last reply Reply Quote 0
                            • AdamFA
                              AdamF
                              last edited by

                              They even have a free version for small shops or home use. 1 session, 3 unattended.

                              1 Reply Last reply Reply Quote 0
                              • FATeknollogeeF
                                FATeknollogee
                                last edited by

                                Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • coliverC
                                  coliver @FATeknollogee
                                  last edited by coliver

                                  @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                  Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                  I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                                  • scottalanmillerS
                                    scottalanmiller @FATeknollogee
                                    last edited by

                                    @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                    Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                    $2,195 one time + $439/yr

                                    FATeknollogeeF DashrenderD 2 Replies Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @coliver
                                      last edited by

                                      @coliver said in Decision on Remote Support Tool- ScreenConnect:

                                      @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                      Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                      I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.

                                      Correct

                                      1 Reply Last reply Reply Quote 0
                                      • FATeknollogeeF
                                        FATeknollogee @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                        @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                        Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                        $2,195 one time + $439/yr

                                        I meant which one, as in which option to go with & why?

                                        scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @FATeknollogee
                                          last edited by

                                          @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                          @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                          @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                          Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                          $2,195 one time + $439/yr

                                          I meant which one, as in which option to go with & why?

                                          What is the other price?

                                          FATeknollogeeF 1 Reply Last reply Reply Quote 0
                                          • FATeknollogeeF
                                            FATeknollogee @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                            @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                            Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                            $2,195 one time + $439/yr

                                            I meant which one, as in which option to go with & why?

                                            What is the other price?

                                            hosted ($24-54/mo.)

                                            1 Reply Last reply Reply Quote 0
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