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    Re- Training

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Sounds like a combination of things. A lack of skill to be sure but a lack of operational mindset and commitment / understanding of the job too.

      thanksajdotcomT 1 Reply Last reply Reply Quote 3
      • thanksajdotcomT
        thanksajdotcom @scottalanmiller
        last edited by

        @scottalanmiller said:

        Sounds like a combination of things. A lack of skill to be sure but a lack of operational mindset and commitment / understanding of the job too.

        I second this.

        1 Reply Last reply Reply Quote 0
        • JoyJ
          Joy
          last edited by

          Yesterday we had meeting with our Prod.Head.
          The supervisor who used to went at our apartment and the guy. He is trying to cover his mistake. He makes us his scapegoat. Telling them that he is shy to ask me or call me ( because we are not close he said ) I don't understand because during days we are all okay. we can used to joke each other, we even go out with the whole team last time when our team won in company event, he even shared me about his family and some personal issues)
          / and for the person from production he said there's no complete information.

          thanksajdotcomT RoguePacketR 2 Replies Last reply Reply Quote 1
          • thanksajdotcomT
            thanksajdotcom @Joy
            last edited by

            @Joyfano said:

            Yesterday we had meeting with our Prod.Head.
            The supervisor who used to went at our apartment and the guy. He is trying to cover his mistake. He makes us his scapegoat. Telling them that he is shy to ask me or call me ( because we are not close he said ) I don't understand because during days we are all okay. we can used to joke each other, we even go out with the whole team last time when our team won in company event, he even shared me about his family and some personal issues)
            / and for the person from production he said there's no complete information.

            Had a bit of a hard time reading that but I got the gist. So he was just trying to make excuses for what he did? If that's the case, he needs to go. His attitude is totally out of line, and when he was confronted, he didn't try to fix the situation or accept what he had done. He tried to say how it wasn't his fault. No, he needs to be let go. Start interviewing new candidates.

            1 Reply Last reply Reply Quote 1
            • RoguePacketR
              RoguePacket @Joy
              last edited by RoguePacket

              @Joyfano

              It is good to have the person open up, if slowly, about outside issues.

              There is a demarcation between work life and home life. HR may have coping options or counseling options for the home life items. (In the U.S. this isn't uncommon, but not necessarily greatly helpful.)

              Meet with the person (& maybe have a HR person present, too). Reiterate the job's priorities. Inquire how the the person can meet the expectations of the job and the team. (May help to pre-plan with HR the meeting's agenda and exact "talk items".) Have the person commit to the proposed plan of action. Continue to meet frequently to not let issues be unresolved. Don't judge, rather let the person speak fully and hear everything (....repeat what has been said at proper points to show you have heard and understand what the person has said).

              ? 1 Reply Last reply Reply Quote 3
              • ?
                A Former User @RoguePacket
                last edited by

                Also make sure It's not a US against them mentality to the meeting. For these kinda of meetings I find that the board room (long fancy tables) aren't the best as it puts more pressure and the us against them mentality to it. I circular table for this kinda of meeting can help along with conveying the message that we are all one team.

                1 Reply Last reply Reply Quote 1
                • JoyJ
                  Joy
                  last edited by

                  Hello Everyone. I just started to train him again today. From very basic.
                  @RoguePacket yes i did ask him to open up about his goal.I am shocked because he said he don't know what he really want.

                  Told him that he need to help himself if he really want to learn. I encouraged him to learn things outside from work. ( We are really do the training during working hours) I am gathering some opinion and ideas from ML and from other Community.
                  http://community.spiceworks.com/topic/557450-re-training
                  I am reviewing now if what is applicable into our current situation and i will try to apply and see if how things work soon. 🙂

                  1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom
                    last edited by

                    Joyfano (tagging not working), hopefully it works out!

                    JoyJ 1 Reply Last reply Reply Quote 0
                    • JoyJ
                      Joy
                      last edited by

                      Just an update .
                      So the guy AWOL
                      almost 5 days he never report here and never advise if what happen to him.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Not surprising.

                        RoguePacketR 1 Reply Last reply Reply Quote 1
                        • JoyJ
                          Joy
                          last edited by

                          Yes. I i send him message asking if what happen to him but no reply at all.
                          its true @scottalanmiller not surprising.

                          1 Reply Last reply Reply Quote 0
                          • JoyJ
                            Joy @thanksajdotcom
                            last edited by

                            @ajstringham said:

                            Joyfano (tagging not working), hopefully it works out!

                            Lets try if it works now @ajstringham

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              @Joyfano tag, you're it.

                              JoyJ 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Working for us.

                                1 Reply Last reply Reply Quote 0
                                • JoyJ
                                  Joy @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Joyfano tag, you're it.

                                  Its doesn't appear in my notification
                                  sad1.jpg

                                  1 Reply Last reply Reply Quote 1
                                  • thanksajdotcomT
                                    thanksajdotcom
                                    last edited by

                                    Works now. Anyways, not surprising, to echo @scottalanmiller 's sentiment. He could see the handwriting on the wall.

                                    1 Reply Last reply Reply Quote 0
                                    • JoyJ
                                      Joy
                                      last edited by

                                      lols he has the power lols

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @Joy
                                        last edited by

                                        @Joyfano said:

                                        lols he has the power lols

                                        Not sure what you mean by that...

                                        JoyJ 1 Reply Last reply Reply Quote 0
                                        • JoyJ
                                          Joy @thanksajdotcom
                                          last edited by

                                          @ajstringham said:

                                          @Joyfano said:

                                          lols he has the power lols

                                          Not sure what you mean by that...

                                          Never mind.tagging is working now for me
                                          awesome

                                          1 Reply Last reply Reply Quote 0
                                          • RoguePacketR
                                            RoguePacket @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            Not surprising.
                                            @Joyfano

                                            ...and not professional.

                                            It has been often questioned when getting new employees: Should the hiring manager,

                                            • Get the one with the best technical skills?
                                            • Get the one with the best temperament?

                                            "Skills" looks attractive, but "temperament" wins. There is a caveat in the person needs be willing and able to develop their own skills within and outside the company & within and outside the job description.

                                            After all, that issues of all types arise is expected, what is important is how they are handled. Even in "bad situations", not resolving can be (somewhat) okay if the inability or delay in resolving is communicated expeditiously and effectively.

                                            Better fortune with the next person!

                                            JoyJ 1 Reply Last reply Reply Quote 1
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