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    Unifi AP refusing to upgrade

    IT Discussion
    upgrade ubiquiti uap unifi unifi controller firmware
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    • BRRABillB
      BRRABill @JaredBusch
      last edited by

      @JaredBusch said in Unifi AP refusing to upgrade:

      @BRRABill said in Unifi AP refusing to upgrade:

      @JaredBusch said in Unifi AP refusing to upgrade:

      @syko24 said in Unifi AP refusing to upgrade:

      I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

      https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

      When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

      Did you try upgrading the firmware via SSH?

      I seriously just answered that question with the post you quoted. FFS.

      You said you RESET it, not upgraded the firmware.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @BRRABill
        last edited by

        @BRRABill said in Unifi AP refusing to upgrade:

        @JaredBusch said in Unifi AP refusing to upgrade:

        @BRRABill said in Unifi AP refusing to upgrade:

        @JaredBusch said in Unifi AP refusing to upgrade:

        @syko24 said in Unifi AP refusing to upgrade:

        I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

        https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

        When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

        Did you try upgrading the firmware via SSH?

        I seriously just answered that question with the post you quoted. FFS.

        You said you RESET it, not upgraded the firmware.

        Yes, I know I said that. But that was still my answer to the question. Because he asked the same thing.

        BRRABillB 1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @JaredBusch
          last edited by

          @JaredBusch said in Unifi AP refusing to upgrade:

          @BRRABill said in Unifi AP refusing to upgrade:

          @JaredBusch said in Unifi AP refusing to upgrade:

          @BRRABill said in Unifi AP refusing to upgrade:

          @JaredBusch said in Unifi AP refusing to upgrade:

          @syko24 said in Unifi AP refusing to upgrade:

          I know this doesn't explain why the access point is having the issue but you can try updating the ap through ssh just to get it upgraded.

          https://help.ubnt.com/hc/en-us/articles/204910064-UniFi-Changing-the-Firmware-of-a-UniFi-Device#steps

          When I say defaulted, I used SSH to log in and default the unit. I have never had one fail to upgrade like this before. It is multiple sites too. One at this one, 1 at another, and 1 at a third.

          Did you try upgrading the firmware via SSH?

          I seriously just answered that question with the post you quoted. FFS.

          You said you RESET it, not upgraded the firmware.

          Yes, I know I said that. But that was still my answer to the question. Because he asked the same thing.

          Ah, I see your point.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @JaredBusch
            last edited by

            @JaredBusch said in Unifi AP refusing to upgrade:

            So just told it to do a custom upgrade.

            Well that failed as well. So much for improved GUI tools.

            So, F. Off to do an SSH upgrade on one to see if that resolves it.

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch
              last edited by

              Nope. still no dice.

              0_1485815455734_upload-e5cf6c2d-ae0a-4ccd-888b-d1b6b0746693

              travisdh1T 1 Reply Last reply Reply Quote 0
              • travisdh1T
                travisdh1 @JaredBusch
                last edited by

                @JaredBusch said in Unifi AP refusing to upgrade:

                Nope. still no dice.

                0_1485815455734_upload-e5cf6c2d-ae0a-4ccd-888b-d1b6b0746693

                Well, ****.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in Unifi AP refusing to upgrade:

                  So, F. Off to do an SSH upgrade on one to see if that resolves it.

                  Errors on update?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Unifi AP refusing to upgrade:

                    @JaredBusch said in Unifi AP refusing to upgrade:

                    So, F. Off to do an SSH upgrade on one to see if that resolves it.

                    Errors on update?

                    Not before the unit rebooted.

                    issued the updated command, used the public URL from UBNT, it downloaded then said waiting for update then rebooted.
                    Normal SSH update screens.

                    Next thing to try will be to forget it from the controller, then SSH in and do a full script reset, then see what happens.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Ok, unit forgotten in the controller.
                      Ran syswrapper.sh restore-default from SSH.

                      Now doing the upgrade prior to adoption.

                      0_1485816652976_upload-b8594e7e-dfcc-4efb-996b-de2c3eedf34d

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by gjacobse

                        Upgrade successful.

                        0_1485816773588_upload-7f679951-d493-4608-9121-ccd67a06dbff

                        Annoyed as f***.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Woot, at least it worked.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said in Unifi AP refusing to upgrade:

                            Woot, at least it worked.

                            But manual. I have 4 more like this spread across more sites.

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              Just did another one and skipped the syswrapper.sh restore-default step.

                              1. Forget AP from controller
                              2. Wait for it to reboot
                              3. Connect via SSH using ubnt/ubnt
                              4. Upgrade the firmware
                                • For an original UAP upgrade http://dl.ubnt.com/unifi/firmware/BZ2/3.7.37.6065/BZ.ar7240.v3.7.37.6065.170118.0908.bin
                              5. Wait for it to reboot after upgrading
                              6. Adopt it again in the controller.
                              7. Wait for it to provision itself and reboot.
                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by JaredBusch

                                No new firmware listed on download.ubunt.com, but after I updated to Ubuntu 16.10 on the system, there was an update to the UniFi controller available that was not there immediately before the upgrade to 16.10.

                                All of the access points except one upgraded.

                                This is a different UAP than last time. This time I tried things in the controller first and it worked.

                                1. Forget AP from controller
                                2. Wait for it to reboot
                                3. Adopt it again in the controller to the Default site.
                                4. Wait for it to reboot
                                5. Upgrade the firmware
                                6. Wait for it to reboot
                                7. Move it to the site you want it in.
                                8. Wait for it to provision itself.
                                1 Reply Last reply Reply Quote 1
                                • DustinB3403D
                                  DustinB3403
                                  last edited by DustinB3403

                                  Speaking on a controller I need to build a Ubuntu VM to run my controller, just to get the wireless setup I used a Windows system.

                                  I know I know. . . I had to rebuild my lab so it was a bottom priority. Now that my lab is up and running I can get this done.

                                  1 Reply Last reply Reply Quote 1
                                  • brianlittlejohnB
                                    brianlittlejohn
                                    last edited by

                                    Did yall notice that the new update has the ability to export and import individual sites instead of the entire config?

                                    DashrenderD 1 Reply Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @brianlittlejohn
                                      last edited by

                                      @brianlittlejohn said in Unifi AP refusing to upgrade:

                                      Did yall notice that the new update has the ability to export and import individual sites instead of the entire config?

                                      didn't JB post about that a week or so ago?

                                      brianlittlejohnB JaredBuschJ 2 Replies Last reply Reply Quote 0
                                      • brianlittlejohnB
                                        brianlittlejohn @Dashrender
                                        last edited by

                                        @Dashrender maybe... im not sure... i would try and search for it... but that won't work well...lol

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @Dashrender
                                          last edited by

                                          @Dashrender said in Unifi AP refusing to upgrade:

                                          @brianlittlejohn said in Unifi AP refusing to upgrade:

                                          Did yall notice that the new update has the ability to export and import individual sites instead of the entire config?

                                          didn't JB post about that a week or so ago?

                                          Nope.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @JaredBusch
                                            last edited by

                                            @JaredBusch said in Unifi AP refusing to upgrade:

                                            @Dashrender said in Unifi AP refusing to upgrade:

                                            @brianlittlejohn said in Unifi AP refusing to upgrade:

                                            Did yall notice that the new update has the ability to export and import individual sites instead of the entire config?

                                            didn't JB post about that a week or so ago?

                                            Nope.

                                            I must have just read it in a released then.

                                            1 Reply Last reply Reply Quote 0
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