Tell me about how HP deal registrations work
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But SuperMicro, for example, does not require VAR relationships. So it seems like that might be a decent choice.
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@Carnival-Boy said:
I could, but I feel they're generally all the same, so it would be a waste of time. Better to accept that VARs don't add value, and just do my own research. The cost (in terms of my time) of finding a good VAR, or a good vendor, outweighs any benefits I'm likely to get.
Just to throw something in.
A good relationship with a supplier can make all the difference, for example with Ubiquiti gear.
Supplier A said the item was in stock.
Supplier A was wrong, their website listed it as in stock for next day delivery, when I ordered it, 6 week lead time.
Supplier B is better and the stock system updates automatically with the website.Little things like that make the difference.
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Exactly, Breffni. That's why I wrote earlier "So one of my main criteria for a "good VAR" is that when I order something, the right product turns up at my door at the right time."
In many ways, I find the Account Manager more important that the VAR. A good account manager will do lots of chasing for you to make sure everything is ordered and delivered prompty, and know the right people to talk to if you have any queries or problems. Several times I've ditched a VAR because the account manager leaves and I don't like his replacement.
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@Carnival-Boy said:
Exactly, Breffni. That's why I wrote earlier "So one of my main criteria for a "good VAR" is that when I order something, the right product turns up at my door at the right time."
In many ways, I find the Account Manager more important that the VAR. A good account manager will do lots of chasing for you to make sure everything is ordered and delivered prompty, and know the right people to talk to if you have any queries or problems. Several times I've ditched a VAR because the account manager leaves and I don't like his replacement.
The account manager IS the VAR for all intents and purposes. If they suck you tell them to piss up a rope and get you one that has a brain or you will take your business to a different VAR.
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@JaredBusch said in Tell me about how HP deal registrations work:
@Carnival-Boy said:
Exactly, Breffni. That's why I wrote earlier "So one of my main criteria for a "good VAR" is that when I order something, the right product turns up at my door at the right time."
In many ways, I find the Account Manager more important that the VAR. A good account manager will do lots of chasing for you to make sure everything is ordered and delivered prompty, and know the right people to talk to if you have any queries or problems. Several times I've ditched a VAR because the account manager leaves and I don't like his replacement.
The account manager IS the VAR for all intents and purposes. If they suck you tell them to piss up a rope and get you one that has a brain or you will take your business to a different VAR.
And good VARs work hard to maintain good account managers, keep them with their clients and give them the tools to be successful.
