My dream job: An MSP Padawan’s journey from retail hell to IT heaven
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These were referred to as sign nights. Going through and taking down last week's sale tags and putting up new. Very annoying but you get used to it.
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And this is what I was working with when I left Staples.
Ed, as a manager, was not that good compared to the guy I relied on and worked very well with before him, Mark. He was the nicest guy but not really that great at what I thought needed to be done being handled the way it should. Jared was 16 and had pretty much zero IT experience. Jackson was actually pretty good for retail (not ready for professional IT by any means) but was a high schooler and was going to be going to RIT. He left a few months after me. His family moved to NC too so he left Staples completely. I honestly don't know how they functioned. There were one or two other guys not shown there but, well, let's not go there... -
And I still could never get people to write A.J. instead of AJ. GRR!!
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Thanks, AJ
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I keep these pictures as a reminder to work hard because it's too easy to fall back to these as far as mentality or personal expectations. Fight for improvement and don't settle for contentment.
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Their naming conventions are odd. You were an "Easytech" expert. But other people were "Easy Certified". It's not consistently Easytech vs. Easy. Some of them just appear to be generic techs whose certifications were not hard.
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@scottalanmiller I'm watching you...
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@scottalanmiller EasyTech was the department. Easy was a title. So I was the Expert for the department. An Easy Certified Technician is just someone who works in tech. I agree. Their naming sucked. Easy is obviously the Staples schtick. But from the time I started at Staples I wanted to be the ET Expert. I did hit that goal.
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This is an example of my sales dominance over others. This was week two of our 2013 fiscal year. I think this was run on Tuesday or Wednesday. The reporting period is just set to say when to look from and to. But this was mid-week sometime I ended up doing just over 4K myself that week. They had like $7002 in sales. I set a store record for week of 2/3-2/9, broke it on this week's and then almost broke that the week after this one.
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I left the botttom name intact. He committed suicide, very sadly, about a month or so after this. That's a different story for another time though...
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@ajstringham said:
@scottalanmiller EasyTech was the department. Easy was a title. So I was the Expert for the department. An Easy Certified Technician is just someone who works in tech. I agree. Their naming sucked. Easy is obviously the Staples schtick. But from the time I started at Staples I wanted to be the ET Expert. I did hit that goal.
It's odd that you were an "Easytech" and they were just "Easy".
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@scottalanmiller In reality, that picture isn't 100% accurate. The official corporate term WAS "EasyTech Certified Technician" but that sounds klunky. It was rarely used in the official manner. And then we had the Resident Tech who was actually supposed to be the technical one. I was both, technically. But ET Expert was a training/supervisory role over the others to teach them how to sell and engage customers. That was the official job description. They weren't meant to be technical, by the paper description. Rarely was that the case though.
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@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
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@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
I'm sure you do. Notice, not past tense.
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@ajstringham said:
@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
I'm sure you do. Notice, not past tense.
Hey, you were the easy tech. Wouldn't be talking there bub.
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@PSX_Defector said:
@ajstringham said:
@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
I'm sure you do. Notice, not past tense.
Hey, you were the easy tech. Wouldn't be talking there bub.
Everyone has to start somewhere. I honestly wouldn't trade that experience. If I had to go back and do it all over, I would have never broken up my tenure. I would have been there from the day I started on July 28, 2010 straight through to when I left June 1, 2013. I used that job as training. Made a lot of noob mistakes because I was new to the workforce. It helped me get a lot of wrinkles sorted about so I didn't make those while in professional IT.
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@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
By the PSX Certification Authority?
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@scottalanmiller said:
@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
By the PSX Certification Authority?
Oh God! I don't want to know what it takes to get a signed certificate from there! cringes
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@ajstringham said:
@scottalanmiller said:
@PSX_Defector said:
@scottalanmiller said:
But other people were "Easy Certified".
I knew a girl who was easy, certified.
By the PSX Certification Authority?
Oh God! I don't want to know what it takes to get a signed certificate from there! cringes
Condolences, for one thing.
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@scottalanmiller Ditto.
