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    Help with Helpy

    IT Discussion
    ubuntu 14.04 helpy open source help desk
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    • scottalanmillerS
      scottalanmiller
      last edited by

      rake is like make but for Ruby instead of C.

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        And then to create a database key, and copy that key to the actual database.

        1 Reply Last reply Reply Quote 0
        • T
          tiagom
          last edited by

          Create a secret token for rails apps and copy it into those two files.

          1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            Ok so I run
            rake secret

            Then it gives me a key. Then I copy that key to those two files?

            1 Reply Last reply Reply Quote 1
            • IRJI
              IRJ
              last edited by

              Do I just add it to the bottom of both of those files?

              1 Reply Last reply Reply Quote 0
              • AmbarishrhA
                Ambarishrh
                last edited by

                Never heard of helpy before, looks interesting!

                1 Reply Last reply Reply Quote 1
                • wirestyle22W
                  wirestyle22 @IRJ
                  last edited by

                  I have been looking for something like this for a long time. Sweet.

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ
                    last edited by

                    I am on my 4th attempt of the install. The ruby stuff is definitely screwing me up.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @IRJ
                      last edited by

                      @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                      IRJI 1 Reply Last reply Reply Quote 1
                      • IRJI
                        IRJ @wirestyle22
                        last edited by

                        @wirestyle22 said in Help with Helpy:

                        @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                        I am getting a little further each time now. Maybe this next install attempt will work 🙂

                        wirestyle22W 1 Reply Last reply Reply Quote 2
                        • IRJI
                          IRJ
                          last edited by

                          The installation guide definitely isn't the best.

                          1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @IRJ
                            last edited by

                            @IRJ said in Help with Helpy:

                            @wirestyle22 said in Help with Helpy:

                            @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                            I am getting a little further each time now. Maybe this next install attempt will work 🙂

                            One thing I noticed with Linux is most guides have you run commands but don't explain what the commands are actually doing very well. I end up looking up every command that is run in a guide and create a definitions list for myself so I can learn the concepts of what I'm actually doing and why. I try to compare guides too and ask questions so I can determine what best practice really means with this stuff.

                            IRJI 1 Reply Last reply Reply Quote 3
                            • IRJI
                              IRJ @wirestyle22
                              last edited by IRJ

                              @wirestyle22 said in Help with Helpy:

                              @IRJ said in Help with Helpy:

                              @wirestyle22 said in Help with Helpy:

                              @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                              I am getting a little further each time now. Maybe this next install attempt will work 🙂

                              One thing I noticed with Linux is most guides have you run commands but don't explain what the commands are actually doing very well. I end up looking up every command that is run in a guide and create a definitions list for myself so I can learn the concepts of what I'm actually doing and why. I try to compare guides too and ask questions so I can determine what best practice really means with this stuff.

                              I am trying to learn ruby.

                              1 Reply Last reply Reply Quote 0
                              • V
                                Veet
                                last edited by

                                Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                btw, it's developed by a guy named "Scott Miller" ...

                                JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 3
                                • JaredBuschJ
                                  JaredBusch @Veet
                                  last edited by

                                  @Veet said in Help with Helpy:

                                  Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                  btw, it's developed by a guy named "Scott Miller" ...

                                  How is the reporting side? there is nothing listed except "google analytics" blasted on every page.

                                  V 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Veet
                                    last edited by

                                    @Veet said in Help with Helpy:

                                    Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                    btw, it's developed by a guy named "Scott Miller" ...

                                    Their on to me.

                                    1 Reply Last reply Reply Quote 1
                                    • IRJI
                                      IRJ
                                      last edited by IRJ

                                      The tutorial is definitely outdated and needs to be updated.

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        tiagom
                                        last edited by

                                        Do you just want to play with it or run it in a live environment?

                                        IRJI 1 Reply Last reply Reply Quote 0
                                        • IRJI
                                          IRJ @tiagom
                                          last edited by

                                          @tiagom said in Help with Helpy:

                                          Do you just want to play with it or run it in a live environment?

                                          I want to use it for personal use and have an area to submit tickets on my website.

                                          1 Reply Last reply Reply Quote 0
                                          • T
                                            tiagom
                                            last edited by

                                            Ill take a look at it when i get home, see if i can help you out.

                                            IRJI 1 Reply Last reply Reply Quote 0
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