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    Changed local IP on PBX, can't call out or receive calls now

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    • aaron-closed accountA
      aaron-closed account Banned @DustinB3403
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        Alex Sage @aaron-closed account
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        @aaron https://mangolassi.it/topic/9713/changed-local-ip-on-pbx-can-t-call-out-or-receive-calls-now/12

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          aaron-closed account Banned @Alex Sage
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          • scottalanmillerS
            scottalanmiller @SamSmart84
            last edited by

            @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

            I actually didn't fully realize that Elastix and FreePBX were completely separate since changing some setting in one seemed to do it for both, while not others and since FreePBX was accessible directly from Elastix. Is there a reason why both are present?

            Both what? Elastix uses a FreePBX GUI, but is not FreePBX. FreePBX and Elastix are both full PBX appliance OSes. They are "download the ISO and install the system" peers. Both use the FreePBX GUI for at least some of their tasks. But each is its own discrete system with different base OSes used for the builds, different components, different generations of components, different components, different configurations, etc. Discrete products. Don't look at a FreePBX web application in Elastix and think that the FreePBX appliance is under the hood, very different things.

            S 1 Reply Last reply Reply Quote 1
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              SamSmart84 @scottalanmiller
              last edited by

              @scottalanmiller

              Okay so I'm running JUST Elastix even though it utilizes a web app labeled FreePBX? That makes a lot more sense now.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @SamSmart84
                last edited by

                @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                @scottalanmiller

                Okay so I'm running JUST Elastix even though it utilizes a web app labeled FreePBX? That makes a lot more sense now.

                Correct. You are running the appliance software Elastix which uses the FreePBX web interface.

                The FreePBX interface predates the FreePBX PBX by a really long time. Lots of products, like Elastix and Trixbox, used the FreePBX interface long before the FreePBX distro came out.

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                  SamSmart84 @scottalanmiller
                  last edited by

                  @scottalanmiller

                  Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.

                  scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @SamSmart84
                    last edited by

                    @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                    @scottalanmiller

                    Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.

                    yes, so when people recommend FreePBX instead of Elastix... they really mean installing FreePBX instead of installing Elastix. Elastix has lost its support in the last few years and is really floundering. They are still alive, but just barely and there are lots of concerns. FreePBX has replaced it in the market.

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                      SamSmart84 @scottalanmiller
                      last edited by

                      @scottalanmiller

                      Makes sense to not recommend Elastix if the support isn't there. Is that from a lack of effort from the team behind Elastix or just lots of mistakes/problems in comparison to FreePBX? We're fairly small, only around 50 phones. This system was put together by local paid consultant years ago, before my employment here began. It's probably due for an update/overhaul as I think it was a cheap toss-together in the first place. I'll add switching over to full blown FreePBX as a potential option.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @SamSmart84
                        last edited by

                        @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                        @scottalanmiller

                        Makes sense to not recommend Elastix if the support isn't there. Is that from a lack of effort from the team behind Elastix or just lots of mistakes/problems in comparison to FreePBX? We're fairly small, only around 50 phones. This system was put together by local paid consultant years ago, before my employment here began. It's probably due for an update/overhaul as I think it was a cheap toss-together in the first place. I'll add switching over to full blown FreePBX as a potential option.

                        Tons of missteps from Elastix. They tried to leave the FreePBX interface behind because of the issues we just talked about (who wants their biggest competitor as part of their product!!) but they failed to do so and caused their product to significantly stall. Then their 2.4 to 2.5 update broke making the elastix 2 family essentially dead. Elastix 4 was rushed out and isn't being kept updated properly and developed is years behind where it should be.

                        Will Elastix recover? maybe, maybe not. At this point they lack any really solid products as Elastix 2 is dead, Elastix 4 isn't ready for prime time yet (after years of work, it's just languishing) and Elastix 3/MT is a different and confusing product line that doesn't apply to the same customers. At this point people are wondering if they have given up.

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                        • JaredBuschJ
                          JaredBusch @SamSmart84
                          last edited by

                          @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                          @scottalanmiller

                          Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.

                          I lost track if it was your thread (but i thought it was) or a different one over on SW, but I specifically spelled this out.

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                          • S
                            SamSmart84 @JaredBusch
                            last edited by

                            @JaredBusch

                            Must have been a different one

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @SamSmart84
                              last edited by

                              @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                              @JaredBusch

                              Must have been a different one

                              Yup, found it.

                              https://community.spiceworks.com/topic/post/5964509

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                SamSmart84 @JaredBusch
                                last edited by

                                @JaredBusch

                                Cool I'll give that a read. Thanks

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