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    Troubleshooting needed for Url Issue

    Scheduled Pinned Locked Moved IT Discussion
    11 Posts 5 Posters 1.0k Views
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    • MattSpellerM
      MattSpeller
      last edited by

      How does the cat5 cable get to each wing? Are you using switches connected to switches connected to switches to get that far?

      1 Reply Last reply Reply Quote 0
      • LakshmanaL
        Lakshmana
        last edited by

        Cat 5 Cable are used and the Cisco Switch is used for these machines.
        There are about 100 people in each wing

        travisdh1T 1 Reply Last reply Reply Quote 0
        • LakshmanaL
          Lakshmana
          last edited by

          There is checking done that the 2nd wing machine is taken to 1 st wing and tried to login at 1st wing,the machine is not able to connect to the url and it shows that there is an protocol error.

          1 Reply Last reply Reply Quote 0
          • travisdh1T
            travisdh1 @Lakshmana
            last edited by

            @Lakshmana said:

            Cat 5 Cable are used and the Cisco Switch is used for these machines.
            There are about 100 people in each wing

            How many switches? How long are the CAT5 runs? Are the switches configured as a stack so they act as a single switch?

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              The only thing that processes a URL is a DNS call. Nothing else.

              Once the DNS is resolved, the system uses the IP and the IP alone.

              1 Reply Last reply Reply Quote 3
              • scottalanmillerS
                scottalanmiller @Lakshmana
                last edited by

                @Lakshmana said:

                There is a network slowness issue in the URL used by one project.

                This statement doesn't really mean anything. I think a clearer explanation is needed.

                LakshmanaL 1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller @Lakshmana
                  last edited by

                  @Lakshmana said:

                  Note:Telnet and tracert and bandwidth of both wings are checked there is no issue but the users in 1st wing phase network slowness issue in the connection process of the url

                  What is the different in throughput and latency?

                  1 Reply Last reply Reply Quote 0
                  • LakshmanaL
                    Lakshmana
                    last edited by

                    There are two difference present here.That is the user in 1st wing has the Windows 7 who faces the slowness issue but the same user logged in the url in 2nd wing with windows 8 OS there is no issue in loading the pages or url.

                    Whether the OS has issue in accessing the url??

                    scottalanmillerS 1 Reply Last reply Reply Quote -1
                    • LakshmanaL
                      Lakshmana @scottalanmiller
                      last edited by

                      @scottalanmiller I am using one url www.xyz.com in the Internet Explorer for accessing the Citrix VDI for the communication purpose.I can able to login with my credentials in the url without any issues.After logging in the there will be folders to access from VDI.When I try to download the outlook attachment file in my desktop it is able to do.But unable to do proceed to further to reply for the outlook message in the VDI.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Lakshmana
                        last edited by

                        @Lakshmana said:

                        There are two difference present here.That is the user in 1st wing has the Windows 7 who faces the slowness issue but the same user logged in the url in 2nd wing with windows 8 OS there is no issue in loading the pages or url.

                        Whether the OS has issue in accessing the url??

                        Does using an IP address not work? Using the term URL here is very weird and misleading. You don't "access a URL", it's just an alias to an address.

                        1 Reply Last reply Reply Quote 0
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