Service Providers

@krzykat said in Yealink phones:

@scottalanmiller If you ever have a client that has both the office line, and a direct extension, you can find a need for 2 lines. Sometimes they want to call out as the office, but other times they want to dial out as their direct line DID.

Don't you normally just do that with a single line but use a code (or a button with a code?) If you use two lines, it messes with the ability to see if you are on the phone or not, because your main line remains free, even when you are on the phone. It's pretty crappy from a switchboard perspective, let me tell you

@siringo said in What Are You Doing Right Now:

@scottalanmiller yeah, I wasn't sure if MC did that, I've not fiddled with it much.
Brilliant, thanks.

It's really great, we use it extensively.

@siringo said in What Are You Doing Right Now:

is there an open source alternative to teamviewer?
specifically something that allows you to log onto the console of a PC or server so you can provide support within an active user session.

MeshCentral. We talk about it a LOT here, lol.

@Dashrender said in Yealink phones:

@brandon220 said in Yealink phones:

@Dashrender said in Yealink phones:

@brandon220 said in Yealink phones:

@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.

Don't confuse multiple calls for lines. In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.

I understand that. Maybe I should have said multiple "accounts" on the phone.

To that end I completely agree - I don't see why these phone vendors make a huge deal out of how many different services the phone can connect to - except for what Scott mentioned, I just don't see the purpose.

Because the vast majority of customers are confused.

@Dashrender said in Miscellaneous Tech News:

@scottalanmiller said in Miscellaneous Tech News:

@Dashrender said in Miscellaneous Tech News:

@mlnews said in Miscellaneous Tech News:

Facial recognition use by South Wales Police ruled unlawful

The use of automatic facial recognition (AFR) technology by South Wales Police is unlawful, the Court of Appeal has ruled.
It follows a legal challenge brought by civil rights group Liberty and Ed Bridges, 37, from Cardiff.
But the court also found its use was proportionate interference with human rights as the benefits outweighed the impact on Mr Bridges. South Wales Police said it would not be appealing the findings. Mr Bridges had said being identified by AFR caused him distress.

holy crap - Aussieland actually got something right?

Um, no. Don't confuse South Wales with New South Wales. Cardiff is one of the largest cities in the UK, not Australia.

oh whoops...

Cardiff is where Torchwood is set.

@Dashrender said in Miscellaneous Tech News:

@mlnews said in Miscellaneous Tech News:

Facial recognition use by South Wales Police ruled unlawful

The use of automatic facial recognition (AFR) technology by South Wales Police is unlawful, the Court of Appeal has ruled.
It follows a legal challenge brought by civil rights group Liberty and Ed Bridges, 37, from Cardiff.
But the court also found its use was proportionate interference with human rights as the benefits outweighed the impact on Mr Bridges. South Wales Police said it would not be appealing the findings. Mr Bridges had said being identified by AFR caused him distress.

holy crap - Aussieland actually got something right?

Um, no. Don't confuse South Wales with New South Wales. Cardiff is one of the largest cities in the UK, not Australia.

@Dashrender said in Yealink phones:

In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.

Not Yealink speak, all VoIP / SIP speak. It's absolutely universal. And it's technical, it's a specific thing. There's no grey area or vendor special verbage there.

@Obsolesce said in MangoCon 2017:

@scottalanmiller said in MangoCon 2017:

@Obsolesce said in MangoCon 2017:

@scottalanmiller said in MangoCon 2017:

@Obsolesce said in MangoCon 2017:

@scottalanmiller said in MangoCon 2017:

So sad that we haven't done MC this year, ... yet. Missing everyone, more than usual.

You could have done a virtual MC and brought in even more attendees.

The physical ones are virtual as well so it doesn't seem like only virtual would bring in more than the two combined.

They were? I thought they were just recorded and posted to YouTube like a year later?

Were there actually live interactive broadcasts?

Yeah, maybe not the latest year, but the original two years were done live as well.

Who gave their presentations remotely? Weren't they all done on-site?

Everyone presented locally to the conference, and it was broadcast to a remote audience. So everyone was local if you were there. Everyone was remote if you weren't.

I know @gjacobse was one of the people who attended in year two remotely, for example.

@Obsolesce said in MangoCon 2017:

Who gave their presentations remotely?

No one.

That does not mean it was not also virtual. Which the second one was. I took questions from the chat audience during my panels.