@quixoticjustin said in Sodium Agent: Which ports:

@quixoticjeremy said in Sodium Agent: Which ports:

@quixoticjustin said in Sodium Agent: Which ports:

That's correct. We encrypt on both authentication and on payload. We should make an FAQ page about that. Another item for the task list 😉

So many things to do, so little time.

Yeah, the task list is just getting longer and longer.

Speaking of which, have you been watching your burn down list grow? haha

But let's face it, my list of work is ALWAYS massive. (which is a good thing)

We've confirmed that this is working now.

@Dashrender now that you are able to create tickets and so is scott, would you mind resolving this? I've already got that other thing logic ticketid point on my to do list.

@dashrender said in Sodium Help Desk: Contacts Empty Intially:

Can you still save your new tickets?

Yes, Chrome on Ubuntu, working fine.

@bigbear said in Sodium Helpdesk: An Attachment Has Been Added:

@quixoticjeremy said in Sodium Helpdesk: An Attachment Has Been Added:

This has been resolved and now looks as it should:

0_1502332258554_237e49c0-73f8-4d4b-b32f-53444b300a06-image.png

I kind of miss the old way now where the attachment was a surprise. This way I could troll another person in the ticket system.

But I suppose practicality dictates the current way.

So is it an internal only ticket system or something the end customers log in to as well?

We do have plans in the works for client portal so that end customers will be able to see external facing notes etc. Not sure when that is going to happen yet but it is a priority, absolutely.

This has been resolved and is working as intended.

This has been resolved as well.

This upcoming release will allow users to fully delete tickets (and all information that is tied to the ticket).

@scottalanmiller said in Sodium Helpdesk: Attachments in Ticket Creation:

Just tested, it is working here.

Awesome, good deal.

Has been working for me for a bit now.

@quixoticjeremy said in Sodium Helpdesk: New Group Permissions Not Working:

From what I can tell this is now working as intended. Can you confirm @NashBrydges ?

Confirmed fixed.

@quixoticjeremy said in Sodium Helpdesk: Username Using Email Address Cannot Login:

I have been able to create an account using an email as the user name and log in with it. Can you confirm this is now working @NashBrydges ?

Confirmed. I can log in with an email address as a username.

Sodium Tech Preview 1.18-0d is live from five minutes ago.

1.18 is the branch, 0d is a hash and not meaningful other than as an ident.

@QuixoticJeremy

@nashbrydges said in Sodium Helpdesk: Unable To Create Password In Chrome:

@sodium said in Sodium Helpdesk: Unable To Create Password In Chrome:

@quixoticjeremy said in Sodium Helpdesk: Unable To Create Password In Chrome:

Have found the issue and have pushed a release. Keeping an eye for when it hits production to verify that like in dev this will fix the issue.

Push to prod is done.

Confirmed. The fix allows me to create password in Chrome.

Glad to hear, I've moved one of your next bugs. I'll be keeping you posted as soon as I'm rolling it out and as to which one it is.

I see it now.

Looks to be working now.

@quixoticjeremy Maybe it can be done in categories? 🙂